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Sprint Customer Service Representative Jobs (NOW HIRING)

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Customer Service Representative (csr)

Dallas, TX · On-site

$17 - $19/hr

We are seeking a Tier I Customer Service Representative to join our team immediatley! You will be responsible for helping customers by providing product and service information and answering customer ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Sprint Customer Service Representative information

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How much do sprint customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for sprint customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sprint Customer Service Representative, and why are they important?

To thrive as a Sprint Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Patience, active listening, and a positive attitude help representatives excel in handling customer inquiries and resolving issues. These skills and qualities are vital for delivering excellent customer experiences, retaining clients, and maintaining Sprint’s reputation.

What are some common challenges faced by Sprint Customer Service Representatives, and how can they be effectively managed?

Sprint Customer Service Representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and navigating billing or technical concerns. Managing these challenges effectively involves maintaining a calm and empathetic demeanor, utilizing available training and resources, and collaborating closely with team leads or technical support specialists. Developing strong communication and problem-solving skills helps representatives address customer needs efficiently, while regular feedback and coaching sessions can further support personal and professional growth in the role.

What is the difference between Sprint Customer Service Representative vs Telesales Agent?

AspectSprint Customer Service RepresentativeTelesales Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall centers, retail stores, remote customer supportOutbound sales calls, telemarketing environments
Employer & IndustryTelecommunications, customer serviceTelecommunications, sales-focused roles
Primary FocusAssisting customers, resolving issues, providing informationGenerating sales, promoting products/services

While both roles operate within the telecommunications industry, Sprint Customer Service Representatives focus on assisting customers with their accounts and resolving issues, whereas Telesales Agents primarily aim to sell products or services over the phone. The skills and credentials overlap, but their main objectives and work environments differ.

What are Sprint Customer Service Representatives?

Sprint Customer Service Representatives are professionals who assist customers of Sprint (now part of T-Mobile) with their mobile phone accounts, billing issues, technical problems, and general inquiries. They communicate with customers via phone, chat, or email, providing solutions and support to ensure customer satisfaction. These representatives are trained to handle a variety of issues, from troubleshooting devices to explaining service plans and processing payments or changes to accounts. Their role is essential in maintaining positive relationships between the company and its customers.
More about Sprint Customer Service Representative jobs
What cities are hiring for Sprint Customer Service Representative jobs? Cities with the most Sprint Customer Service Representative job openings:
What states have the most Sprint Customer Service Representative jobs? States with the most job openings for Sprint Customer Service Representative jobs include:
What job categories do people searching Sprint Customer Service Representative jobs look for? The top searched job categories for Sprint Customer Service Representative jobs are:
Sprint Customer Service Representative jobs near you
Infographic showing various Sprint Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 38% Full Time, 54% Part Time, and 8% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - CSR

Sanders & Johnson, Inc.

Littleton, CO • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

At Sanders & Johnson, Inc., we don't just offer jobs – we offer careers filled with purpose, rewards, and the chance to make a difference every day. Nestled in Denver, CO, our office is not only beautiful but also dog-friendly and filled with a team that values camaraderie and a good laugh!

Here's what we're bringing to the table for our full-time Customer Service Representative - CSR:

  • Competitive pay of $23-$25/hour
  • Company-sponsored retirement plan with company match
  • Paid vacation, paid sick leave, and paid holidays
  • Health, dental, and vision insurance
  • Life and AD&D insurance
  • Opportunities for training and advancement
  • Direct deposit

YOUR DAY-TO-DAY:

As our Customer Service Representative - CSR, you'll ensure customers receive exceptional service by answering calls, scheduling service requests, and managing customer data in our CRM system. You'll handle outbound calls for maintenance appointments, manage lead flow, and collect outstanding balances with professionalism. Light bookkeeping, clerical tasks, and promoting service agreements will also be part of your role. With your calm demeanor, you'll navigate challenging personalities, schedule equipment replacement estimates, and help keep our HVAC and plumbing operations running seamlessly.


QUALIFICATIONS FOR OUR CUSTOMER SERVICE REPRESENTATIVE - CSR:

  • 3+ years of customer service experience
  • Proficiency with technology and software, including Microsoft Excel
  • Punctual, dependable, trustworthy, and always on time
  • Excellent at following up and seeing requests or projects through to completion
  • Coachable and curious about the plumbing and HVAC industry with a natural desire to learn new things
  • A sense of urgency, impeccable follow-through skills, great attention to detail, and highly organized
  • A calm personality and the ability to diplomatically interact with challenging customers
  • A self-starter who quickly finishes tasks

Preferred but not required:

  • Outbounding experience
  • Experience working with a plumbing, HVAC, or another trade company
  • Proficiency with ServiceTitan software
  • Competitive spirit that pursues winning with a passion

LEARN ABOUT US:

Denver is an extraordinary city, with incredible winters and even more spectacular summers. That's why Jim Sanders and Dan Johnson started Sanders & Johnson back in 1977. Because we rely on our customers to such a great extent, we know how important it is to provide total satisfaction and personalized customer service. With over 48 years of providing the finest residential indoor air quality, temperature, and humidity levels, hardly any job is beyond our skill level.

We are a small but GROWING team that always provides the highest service and quality on every job we do. We also like to have FUN and view ourselves as very different from other HVAC and plumbing businesses.

Our organization has seen several years of steady growth even during the pandemic. We are locally owned have great leadership who are personally interested in the success of the company, a loyal base of customers going back decades, a long-term strategy, and a vision for future expansion while protecting our reputation for honesty and integrity and remaining locally owned. Most of all we are a fun team of people who enjoy working with each other while serving a great group of customers.


TAKE THE NEXT STEP!

If you're ready to take the next step in your career, we're ready to welcome you aboard at our HVAC and plumbing company! Our initial application process is quick, easy, and mobile-friendly – so what are you waiting for?! Apply today to become our next Customer Service Representative - CSR!