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Sprint Customer Service Representative Jobs (NOW HIRING)

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Sprint Customer Service Representative information

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How much do sprint customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for sprint customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sprint Customer Service Representative?

To thrive as a Sprint Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Patience, active listening, and a positive attitude help representatives excel in handling customer inquiries and resolving issues. These skills and qualities are vital for delivering excellent customer experiences, retaining clients, and maintaining Sprint’s reputation.

What are some common challenges faced by Sprint Customer Service Representatives, and how can they be effectively managed?

Sprint Customer Service Representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and navigating billing or technical concerns. Managing these challenges effectively involves maintaining a calm and empathetic demeanor, utilizing available training and resources, and collaborating closely with team leads or technical support specialists. Developing strong communication and problem-solving skills helps representatives address customer needs efficiently, while regular feedback and coaching sessions can further support personal and professional growth in the role.

What is the difference between Sprint Customer Service Representative vs Telesales Agent?

AspectSprint Customer Service RepresentativeTelesales Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall centers, retail stores, remote customer supportOutbound sales calls, telemarketing environments
Employer & IndustryTelecommunications, customer serviceTelecommunications, sales-focused roles
Primary FocusAssisting customers, resolving issues, providing informationGenerating sales, promoting products/services

While both roles operate within the telecommunications industry, Sprint Customer Service Representatives focus on assisting customers with their accounts and resolving issues, whereas Telesales Agents primarily aim to sell products or services over the phone. The skills and credentials overlap, but their main objectives and work environments differ.

What is a Sprint Customer Service Representative?

Sprint Customer Service Representatives are professionals who assist customers of Sprint (now part of T-Mobile) with their mobile phone accounts, billing issues, technical problems, and general inquiries. They communicate with customers via phone, chat, or email, providing solutions and support to ensure customer satisfaction. These representatives are trained to handle a variety of issues, from troubleshooting devices to explaining service plans and processing payments or changes to accounts. Their role is essential in maintaining positive relationships between the company and its customers.
More about Sprint Customer Service Representative jobs
What cities are hiring for Sprint Customer Service Representative jobs? Cities with the most Sprint Customer Service Representative job openings:
What states have the most Sprint Customer Service Representative jobs? States with the most job openings for Sprint Customer Service Representative jobs include:
What job categories do people searching Sprint Customer Service Representative jobs look for? The top searched job categories for Sprint Customer Service Representative jobs are:
Sprint Customer Service Representative jobs near you
Infographic showing various Sprint Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR Customer Service Representative

Gas Express LLC

Sherwood, AR • On-site

$12.75 - $17.50/hr

Full-time

Re-posted 12 days ago

Job description

Description:

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.


Essential Sales Duties and Responsibilities

  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR’s.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to’s.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.
Requirements:

Minimum Qualifications and Prerequisites

  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.