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Tsa Customer Service Representative Jobs (NOW HIRING)

Eagle Aviation

Be Seen First

Part time Customer Service Rep

Columbia, SC · On-site

$16/hr

... reliable customer service representative to work in the exciting Aviation Industry. Must be an ... screening and TSA background screening . Must have valid Driver's License with reliable ...

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

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Tsa Customer Service Representative information

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How much do tsa customer service representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for tsa customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Are TSA agents getting $10,000?

TSA Customer Service Representatives typically earn an annual salary that ranges from around $30,000 to $50,000, depending on experience and location. They do not receive $10,000 as a one-time payment or bonus as part of their standard compensation. Salaries are based on federal pay scales and can include benefits such as health insurance and retirement plans.

Is it hard to get hired as a TSA agent?

Getting hired as a TSA Customer Service Representative can be competitive, as the application process involves background checks, security screenings, and passing a structured interview. Candidates often need to meet specific requirements such as age, education, and sometimes prior customer service experience, but the hiring process is designed to select qualified applicants efficiently.

What are TSA Customer Service Representatives?

TSA Customer Service Representatives are professionals who assist travelers at airports by providing information, answering questions, and helping resolve issues related to security screening and airport procedures. Their primary role is to ensure a smooth and positive experience for passengers while upholding TSA policies. They often handle inquiries about security regulations, lost items, and travel documentation. These representatives also serve as a liaison between travelers and TSA officers, addressing concerns and directing passengers to the appropriate resources.

How to work for TSA with no experience?

To work as a TSA Customer Service Representative with no experience, applicants typically need a high school diploma or equivalent and must pass a background check and security clearance. Prior customer service or communication skills can be helpful, but training is provided on the job to familiarize new employees with security procedures and protocols.

What are the key skills and qualifications needed to thrive as a TSA Customer Service Representative, and why are they important?

To thrive as a TSA Customer Service Representative, you need strong interpersonal skills, attention to detail, and a high school diploma or equivalent. Familiarity with security screening procedures, computer systems, and customer management software is often required. Patience, conflict resolution, and effective communication are crucial soft skills for dealing with diverse travelers and stressful situations. These abilities ensure efficient passenger processing, compliance with safety standards, and a positive experience for travelers.

What is the difference between Tsa Customer Service Representative vs Tsa Transportation Security Officer?

AspectTsa Customer Service RepresentativeTsa Transportation Security Officer
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; security training
Work EnvironmentCustomer service counters, airport terminalsSecurity screening areas, airport checkpoints
Employer & Industry UsageAirports, transportation industryTransportation security, federal government

While both roles are essential in airport operations, Tsa Customer Service Representatives focus on assisting travelers and managing customer inquiries, whereas Tsa Transportation Security Officers are responsible for security screening and ensuring passenger safety. The roles differ mainly in their responsibilities and work environment but share similar credential requirements and industry context.

What are some common challenges faced by TSA Customer Service Representatives and how can they be overcome?

TSA Customer Service Representatives often encounter high-stress situations, such as dealing with frustrated travelers, long lines, and strict security protocols. Remaining calm, empathetic, and clear in communication is essential for diffusing tense interactions and providing accurate information. Building a strong knowledge of TSA procedures and collaborating closely with security officers helps ensure smooth operations. Regular training in customer service skills and staying updated on policy changes also contributes to effectively overcoming daily challenges in this role.

How do I get to a TSA representative?

To find a TSA Customer Service Representative, visit the security checkpoint at the airport and look for staff wearing TSA uniforms. You can also ask airport personnel or use the TSA Contact Center for assistance. TSA representatives are available to help travelers with screening procedures and questions about security policies.
More about Tsa Customer Service Representative jobs
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What job categories do people searching Tsa Customer Service Representative jobs look for? The top searched job categories for Tsa Customer Service Representative jobs are:
Tsa Customer Service Representative jobs near you
Infographic showing various Tsa Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO

$16.50 - $22.50/hr

Full-time

Posted 24 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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