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Tsa Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Fix Auto

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

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How much do tsa customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for tsa customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a TSA Customer Service Representative?

TSA Customer Service Representatives are professionals who assist travelers at airports by providing information, answering questions, and helping resolve issues related to security screening and airport procedures. Their primary role is to ensure a smooth and positive experience for passengers while upholding TSA policies. They often handle inquiries about security regulations, lost items, and travel documentation. These representatives also serve as a liaison between travelers and TSA officers, addressing concerns and directing passengers to the appropriate resources.

What are the key skills and qualifications needed to thrive as a TSA Customer Service Representative?

To thrive as a TSA Customer Service Representative, you need strong interpersonal skills, attention to detail, and a high school diploma or equivalent. Familiarity with security screening procedures, computer systems, and customer management software is often required. Patience, conflict resolution, and effective communication are crucial soft skills for dealing with diverse travelers and stressful situations. These abilities ensure efficient passenger processing, compliance with safety standards, and a positive experience for travelers.

What is the difference between Tsa Customer Service Representative vs Tsa Transportation Security Officer?

AspectTsa Customer Service RepresentativeTsa Transportation Security Officer
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; security training
Work EnvironmentCustomer service counters, airport terminalsSecurity screening areas, airport checkpoints
Employer & Industry UsageAirports, transportation industryTransportation security, federal government

While both roles are essential in airport operations, Tsa Customer Service Representatives focus on assisting travelers and managing customer inquiries, whereas Tsa Transportation Security Officers are responsible for security screening and ensuring passenger safety. The roles differ mainly in their responsibilities and work environment but share similar credential requirements and industry context.

What are some common challenges faced by TSA Customer Service Representatives and how can they be overcome?

TSA Customer Service Representatives often encounter high-stress situations, such as dealing with frustrated travelers, long lines, and strict security protocols. Remaining calm, empathetic, and clear in communication is essential for diffusing tense interactions and providing accurate information. Building a strong knowledge of TSA procedures and collaborating closely with security officers helps ensure smooth operations. Regular training in customer service skills and staying updated on policy changes also contributes to effectively overcoming daily challenges in this role.
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What job categories do people searching Tsa Customer Service Representative jobs look for? The top searched job categories for Tsa Customer Service Representative jobs are:
Tsa Customer Service Representative jobs near you
Infographic showing various Tsa Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Domino's

Ayer, MA • On-site

$18 - $24.25/hr

Part-time

Re-posted 5 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,927 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Customer Service Representative (CSR)
Customer Service Representative:
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.
Daily Routine:
  • Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
  • Ensure orders are organized and accurate.

Necessary Skills:
  • Ability to multi-task/work efficiently under pressure
  • Ability to work in a fast-paced environment - Handle the Rush
  • Effective communication with team members and customers
  • Understand safe food handling, food storage and sanitation
  • Ability to work nights and weekends
  • Excellent customer service skills
  • Ability to take direction from management
  • Must be 16 years of age or older to be considered

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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