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Tsa Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative (CSR)

Ayer, MA ยท On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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We are seeking a Tier I Customer Service Representative to join our team immediatley! You will be responsible for helping customers by providing product and service information and answering customer ...

Customer Service Representative (CSR)

Springfield, VT ยท On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

CSR / Customer Service Rep

Pacifica, CA ยท On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Tsa Customer Service Representative information

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$9

$18

$26

How much do tsa customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for tsa customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a TSA Customer Service Representative, and why are they important?

To thrive as a TSA Customer Service Representative, you need strong interpersonal skills, attention to detail, and a high school diploma or equivalent. Familiarity with security screening procedures, computer systems, and customer management software is often required. Patience, conflict resolution, and effective communication are crucial soft skills for dealing with diverse travelers and stressful situations. These abilities ensure efficient passenger processing, compliance with safety standards, and a positive experience for travelers.

What are some common challenges faced by TSA Customer Service Representatives and how can they be overcome?

TSA Customer Service Representatives often encounter high-stress situations, such as dealing with frustrated travelers, long lines, and strict security protocols. Remaining calm, empathetic, and clear in communication is essential for diffusing tense interactions and providing accurate information. Building a strong knowledge of TSA procedures and collaborating closely with security officers helps ensure smooth operations. Regular training in customer service skills and staying updated on policy changes also contributes to effectively overcoming daily challenges in this role.

What are TSA Customer Service Representatives?

TSA Customer Service Representatives are professionals who assist travelers at airports by providing information, answering questions, and helping resolve issues related to security screening and airport procedures. Their primary role is to ensure a smooth and positive experience for passengers while upholding TSA policies. They often handle inquiries about security regulations, lost items, and travel documentation. These representatives also serve as a liaison between travelers and TSA officers, addressing concerns and directing passengers to the appropriate resources.

What is the difference between Tsa Customer Service Representative vs Tsa Transportation Security Officer?

AspectTsa Customer Service RepresentativeTsa Transportation Security Officer
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; security training
Work EnvironmentCustomer service counters, airport terminalsSecurity screening areas, airport checkpoints
Employer & Industry UsageAirports, transportation industryTransportation security, federal government

While both roles are essential in airport operations, Tsa Customer Service Representatives focus on assisting travelers and managing customer inquiries, whereas Tsa Transportation Security Officers are responsible for security screening and ensuring passenger safety. The roles differ mainly in their responsibilities and work environment but share similar credential requirements and industry context.

More about Tsa Customer Service Representative jobs
What cities are hiring for Tsa Customer Service Representative jobs? Cities with the most Tsa Customer Service Representative job openings:
What states have the most Tsa Customer Service Representative jobs? States with the most job openings for Tsa Customer Service Representative jobs include:
Customer Service Rep - Customer Service Rep

Customer Service Rep - Customer Service Rep

Alliant Personnel Resources LLC

Corvallis, OR โ€ข On-site

$830.80 - $843.20/wk

Full-time

Medical, Dental, Vision

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Customer Service Rep

Alliant has a new travel opportunity for a Customer Service Rep in Corvallis, OR! You must have a valid license and current experience as a Customer Service Rep. Details:

  • Corvallis, OR
  • Shift: 5x8
  • Estimated Gross Pay Package: $830.80-$843.20 per Week (Based on expected Hours/Week)

Requirements:

  • Current Resume
  • Graduate of a Customer Service Rep education program
  • Previous work experience as an Customer Service Rep.
  • Current active and unrestricted Customer Service Rep license in the Assignment state, if applicable
  • Two recent professional supervisor references.
  • Ability to pass background/urine drug screening as well as complete other onboarding/compliance items as required by the client worksite.

Alliant Personnel Resources provides:

  • Insurance: Medical/Dental/Vision
  • Overtime Premium Pay
  • Holiday Premium Pay
  • Housing Assistance & Stipends

Alliant supports the experienced Customer Service Rep or if you are just entering the field and/or the traveling industry, our market knowledge and insights can make a huge difference to your career and income! Job Reference # 27-286684. For more information please call (209) 336-3537.