... customer service operators, community representatives, safety and security specialists ... CPS Energy's mission and services. * Conduct ongoing assessment of changing political and policy ...
... customer service operators, community representatives, safety and security specialists ... CPS Energy's mission and services. * Conduct ongoing assessment of changing political and policy ...
Teller Bilingual
San Antonio, TX · On-site
$14.50 - $18/hr
Handles routine customer inquiries and directs customers to the appropriate department or CPS Energy website. Customer Service Centers listed below. Must be flexible to work at all centers as needed.
Teller Bilingual
San Antonio, TX · On-site
$14.50 - $18/hr
Handles routine customer inquiries and directs customers to the appropriate department or CPS Energy website. Customer Service Centers listed below. Must be flexible to work at all centers as needed.
... customer service operators, community representatives, safety and security specialists ... CPS Energy's mission and services. * Conduct ongoing assessment of changing political and policy ...
... customer service operators, community representatives, safety and security specialists ... CPS Energy's mission and services. * Conduct ongoing assessment of changing political and policy ...
Dir Federal & State Relations
Austin, TX · On-site
... customer service operators, community representatives, safety and security specialists ... CPS Energy's mission and services. * Conduct ongoing assessment of changing political and policy ...
Dir Federal & State Relations
Austin, TX · On-site
... customer service operators, community representatives, safety and security specialists ... CPS Energy's mission and services. * Conduct ongoing assessment of changing political and policy ...
Teller Bilingual
$14.50 - $18/hr
Handles routine customer inquiries and directs customers to the appropriate department or CPS Energy website. Customer Service Centers listed below. Must be flexible to work at all centers as needed.
Teller Bilingual
$14.50 - $18/hr
Handles routine customer inquiries and directs customers to the appropriate department or CPS Energy website. Customer Service Centers listed below. Must be flexible to work at all centers as needed.
Sr Mgr Revenue & Energy Markets
San Antonio, TX · On-site
$72K - $94K/yr
... customer service operators, community representatives, safety and security specialists ... Open until filled Position Summary Provides comprehensive accounting oversight for CPS Energy ...
Sr Mgr Revenue & Energy Markets
San Antonio, TX · On-site
$72K - $94K/yr
... customer service operators, community representatives, safety and security specialists ... Open until filled Position Summary Provides comprehensive accounting oversight for CPS Energy ...
Teller Bilingual
$14.50 - $18/hr
Handles routine customer inquiries and directs customers to the appropriate department or CPS Energy website. Customer Service Centers listed below. Must be flexible to work at all centers as needed.
Teller Bilingual
$14.50 - $18/hr
Handles routine customer inquiries and directs customers to the appropriate department or CPS Energy website. Customer Service Centers listed below. Must be flexible to work at all centers as needed.
Sr Mgr Revenue & Energy Markets
$72K - $94K/yr
... customer service operators, community representatives, safety and security specialists ... Open until filled Position Summary Provides comprehensive accounting oversight for CPS Energy ...
Sr Mgr Revenue & Energy Markets
$72K - $94K/yr
... customer service operators, community representatives, safety and security specialists ... Open until filled Position Summary Provides comprehensive accounting oversight for CPS Energy ...
Sr Mgr Revenue & Energy Markets
San Antonio, TX · On-site
$72K - $94K/yr
... customer service operators, community representatives, safety and security specialists ... Open until filled Position Summary Provides comprehensive accounting oversight for CPS Energy ...
Sr Mgr Revenue & Energy Markets
San Antonio, TX · On-site
$72K - $94K/yr
... customer service operators, community representatives, safety and security specialists ... Open until filled Position Summary Provides comprehensive accounting oversight for CPS Energy ...
Analyst IT Compliance & Controls
San Antonio, TX · Hybrid
$84K - $85K/yr
... customer service operators, community representatives, safety and security specialists ... CPS Energy will comply with all laws and regulations.
Analyst IT Compliance & Controls
San Antonio, TX · Hybrid
$84K - $85K/yr
... customer service operators, community representatives, safety and security specialists ... CPS Energy will comply with all laws and regulations.
Analyst IT Compliance & Controls
San Antonio, TX · On-site
$84K - $85K/yr
... customer service operators, community representatives, safety and security specialists ... CPS Energy will comply with all laws and regulations.
Analyst IT Compliance & Controls
San Antonio, TX · On-site
$84K - $85K/yr
... customer service operators, community representatives, safety and security specialists ... CPS Energy will comply with all laws and regulations.
Analyst IT Compliance & Controls
San Antonio, TX · Hybrid
$84K - $85K/yr
... customer service operators, community representatives, safety and security specialists ... CPS Energy will comply with all laws and regulations.
Analyst IT Compliance & Controls
San Antonio, TX · Hybrid
$84K - $85K/yr
... customer service operators, community representatives, safety and security specialists ... CPS Energy will comply with all laws and regulations.
Trainee I & E
San Antonio, TX · On-site
... customer service operators, community representatives, safety and security specialists ... to the CPS Energy Core Values of Trust, Safety, Performance, Respect, Teamwork and Customer ...
Trainee I & E
San Antonio, TX · On-site
... customer service operators, community representatives, safety and security specialists ... to the CPS Energy Core Values of Trust, Safety, Performance, Respect, Teamwork and Customer ...
... customer service operators, community representatives, safety and security specialists ... Annual CPS Energy Financial Statements. * Annual Nuclear Decommissioning Trusts (NDT) Financial ...
... customer service operators, community representatives, safety and security specialists ... Annual CPS Energy Financial Statements. * Annual Nuclear Decommissioning Trusts (NDT) Financial ...
... customer service operators, community representatives, safety and security specialists ... Annual CPS Energy Financial Statements. * Annual Nuclear Decommissioning Trusts (NDT) Financial ...
... customer service operators, community representatives, safety and security specialists ... Annual CPS Energy Financial Statements. * Annual Nuclear Decommissioning Trusts (NDT) Financial ...
... customer service operators, community representatives, safety and security specialists ... Annual CPS Energy Financial Statements. * Annual Nuclear Decommissioning Trusts (NDT) Financial ...
... customer service operators, community representatives, safety and security specialists ... Annual CPS Energy Financial Statements. * Annual Nuclear Decommissioning Trusts (NDT) Financial ...
Department Lead - Electric Distribution Design
San Antonio, TX · On-site
$23.50 - $30.75/hr
Serve as a customer-facing leader on select projects, particularly those that are escalated or ... Direct experience with CPS Energy electric service standards . * Demonstrated ability to provide ...
Department Lead - Electric Distribution Design
San Antonio, TX · On-site
$23.50 - $30.75/hr
Serve as a customer-facing leader on select projects, particularly those that are escalated or ... Direct experience with CPS Energy electric service standards . * Demonstrated ability to provide ...
Department Lead - Electric Distribution Design
San Antonio, TX · On-site +1
$23.50 - $30.75/hr
Serve as a customer-facing leader on select projects, particularly those that are escalated or ... Direct experience with CPS Energy electric service standards . * Demonstrated ability to provide ...
Department Lead - Electric Distribution Design
San Antonio, TX · On-site +1
$23.50 - $30.75/hr
Serve as a customer-facing leader on select projects, particularly those that are escalated or ... Direct experience with CPS Energy electric service standards . * Demonstrated ability to provide ...
Direct experience working with CPS Energy projects and standards * Joint Use Attachment (JUA ... and automation services to various industries, including gas and electric utilities ...
Direct experience working with CPS Energy projects and standards * Joint Use Attachment (JUA ... and automation services to various industries, including gas and electric utilities ...
Direct experience working with CPS Energy projects and standards * Joint Use Attachment (JUA ... and automation services to various industries, including gas and electric utilities ...
Direct experience working with CPS Energy projects and standards * Joint Use Attachment (JUA ... and automation services to various industries, including gas and electric utilities ...
Cps Energy Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do cps energy customer service jobs pay per hour?
What is the difference between Cps Energy Customer Service vs Cps Energy Meter Reader?
| Aspect | Cps Energy Customer Service | Cps Energy Meter Reader |
|---|---|---|
| Required Credentials | High school diploma; customer service experience | High school diploma; basic technical knowledge |
| Work Environment | Office setting, call centers, customer interactions | Fieldwork, outdoor environment, reading meters |
| Employer & Industry Usage | Utility companies, customer support roles | Utility companies, field operations |
| Common Search & Comparison | Customer support roles in energy companies | Field technician roles in energy companies |
While Cps Energy Customer Service focuses on assisting customers via calls and office interactions, Cps Energy Meter Readers work outdoors to read utility meters. Both roles are essential in the utility industry but differ in work environment and daily tasks.
What does a CPS Energy Customer Service representative do?
What are some common challenges faced by CPS Energy Customer Service representatives, and how can new hires prepare for them?
What are the key skills and qualifications needed to thrive as a CPS Energy Customer Service Representative, and why are they important?
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- Home Team Pest Defense

CPS Energy rating
8.2
Based on 14 frontline employees who took The Breakroom Quiz
Job description
We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!
Executive
The Director of Federal & State Relations is responsible for directing the utility's governmental advocacy efforts at the federal and state levels and for recommending and implementing public policy strategies, and coordinating legislative and regulatory activities with other local, public, and private sector entities. The Director will also coordinate with internal and external attorneys, consultants, and subject-matter experts on a range of issues. The Director engages in and drives policy work with local, state, and national trade associations, chambers of commerce, coalitions, and industry organizations. Frequent presentations will be made both internally and externally. The Director will manage external consultants in Austin and Washington, D.C. and lead the Federal & State Relations team members.
Grade: Executive
Deadline to apply: 7/28/2026
- Cultivate and maintain relationships with key policy makers, government leaders and key stakeholders at the state and federal legislative and regulatory levels.
- Monitor and lead CPS Energy's engagement in state and federal legislative activities and regulatory activities to identify and mitigate policy risks and seek opportunities for CPS Energy.
- Communicate with public officials and their staff to educate and convey positions that advance CPS Energy's mission and services.
- Conduct ongoing assessment of changing political and policy arenas, updating internal stakeholders and senior management of emerging issues or proceedings of potential impact.
- Anticipate trends across the industry and public policy arenas and cultivate partnerships with external stakeholders on issues of mutual importance.
- Collaborate cross-functionally to share and discuss policy risks and opportunities and ensure alignment of strategy, and then execute in the appropriate public policy arena accordingly.
- Produce written analyses, position papers and other advocacy materials on policy matters of importance to CPS Energy.
- Support media and corporate communications activities related to government and regulatory matters at the state and federal levels.
- Increase employee awareness of government relations and regulatory affairs and utilize forums to educate employees of the company's public policy perspectives.
- Identify and execute on opportunities for CPS Energy and its executives to engage directly in legislative and regulatory proceedings (e.g. filing comments, providing verbal or written testimony, participating in industry and association working groups).
- Oversee the process by which the Federal & State Relations team tracks, analyses, obtains subject matter expert input, and ultimately advocates on legislative and regulatory proposals of impact to CPS Energy.
- Provide critical and strategic thinking along with the ability to communicate and make recommendations to senior leadership including effectively presenting information and responding to questions from peers, leadership, and board of trustee members.
- Develop and oversee the Federal & State Relations budget and external vendor contracts.
- Oversee all functions of the Federal & State Relations team with an eye towards enhancing and developing each team member's skillsets, knowledge, and expertise.
- Demonstrated strategic thinking, conflict resolution, and strong negotiation skills.
- Keen political acuity.
- Ability to communicate complex policy matters clearly and succinctly.
- Robust knowledge of energy policy issues.
- Proactive leadership, with ability to identify risks and problem solve and routinely communicate status (positive or negative).
- Strong people and leadership skills, with bias for a collaborative working style.
CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.
What CPS Energy employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About CPS Energy
Sourced by ZipRecruiter
Industry
Utilities
Company size
1,001 - 5,000 Employees
Headquarters location
San Antonio, TX, US
Year founded
1942