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Just Energy Customer Service Jobs (NOW HIRING)

Just Energy

Warehouse Fulfillment Specialist

Houston, TX · On-site

$16.25 - $19.75/hr

On-site Job Summary The Fulfillment Specialist is responsible for the daily execution of customer ... It is the policy of Just Energy to ensure equal employment opportunity in accordance with all ...

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How much do just energy customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for just energy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Just Energy Customer Service?

A Just Energy Customer Service job involves assisting customers with inquiries about their energy plans, billing, payments, and account management. Representatives handle customer concerns, provide solutions, and ensure a positive customer experience. The role may involve phone, email, or chat support, depending on the company’s service channels. Strong communication and problem-solving skills are essential for success in this position.

What are the typical daily responsibilities of a Just Energy Customer Service representative?

As a Just Energy Customer Service representative, your typical day involves answering customer inquiries via phone, email, or chat, resolving billing and account issues, and assisting with service enrollments and cancellations. You'll be expected to navigate internal systems to access customer information and document interactions accurately. Collaboration with other departments, such as technical support or billing, is common to ensure comprehensive solutions for customers. This role is dynamic and fast-paced, requiring strong multitasking capabilities and a proactive approach to customer service.

What are the key skills and qualifications needed to thrive in the Just Energy Customer Service position, and why are they important?

To thrive as a Just Energy Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) software, call center phone systems, and basic computer proficiency is often required. Patience, resilience, and the ability to remain calm under pressure are valuable soft skills for excelling in customer interactions. These skills and qualities are important for efficiently resolving customer issues, maintaining satisfaction, and representing the company's values in every interaction.

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Just Energy Customer Service jobs near you
Infographic showing various Just Energy Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Alliant Energy Customer Service Representative

InnoSource

Cedar Rapids, IA • On-site

$16.75/hr

Other

Medical, Dental, Life

Posted 2 days ago

New

Job description

Alliant Energy Customer Service Representative

Cedar Rapids, Iowa Hybrid Your home is your office! - Must Reside in Iowa Description

Dreaming of a Career Where You Can Make a Difference from Home? Join us as a Customer Service Representative!

Imagine waking up every day to a rewarding career that lets you help people, solve problems, and make an impact—all without ever leaving your home. At Alliant Energy/InnoSource, we believe in giving our team the tools and opportunities to grow professionally while enjoying the comfort and convenience of working out of your own home. If that sounds exciting to you, we want you on our team!

Location Requirement: Must reside in Iowa

Why This Role Will Change Your Career for the Better

This isn't just another customer service job. As a Customer Service Representative with InnoSource and Alliant Energy, you'll be joining a company that invests in your success and values your contributions. Here, you'll be the trusted voice for our client, a leading energy provider in the Midwest. Each day you will be interacting with customers, guiding them through their questions and making a real difference in their day.

Here's What You'll Love About Working With Us:

  • True Work-Life Balance: Say goodbye to commuting stress! Work from your home, with no office trips required. Your schedule will be predictable, and we offer opportunities for overtime if you're looking to boost your earnings.
  • Growth Opportunities: We don't just hire employees—we invest in your future. With training and mentorship, this job could be the career-launching move you've been waiting for.
  • A Supportive, Team-Oriented Culture: You'll be working with a group of motivated, friendly professionals who are committed to helping each other succeed. You're never on your own here!

Key Responsibilities

What You'll Be Doing Every Day:

  • Assisting Alliant Energy customers with service-related questions, billing inquiries, and resolving power outage issues. This may sometimes require de-escalating certain issues with customers in a professional manner.
  • Providing exceptional, friendly support over the phone—no sales required.
  • Navigating multiple systems while speaking with customers.
  • Collaborating with your teammates to ensure every customer gets the help they need.
  • Thriving in a fast-paced, dynamic environment where every day brings new challenges and rewards.

Requirements

Education and Experience – Alliant Energy Customer Service Representative

The Ideal Candidate for This Role:

  • Has at least 2 years of experience in customer service and is ready to apply their skills in a new and exciting way.
  • Thrives in a home work setting with a stable work history, and is passionate about providing outstanding service.
  • Holds a high school diploma or GED and is authorized to work in the United States.
  • Can be flexible for occasional mandatory overtime, especially during outages—because our customers count on us when it matters most.

Benefits & Pay

Why InnoSource is the Best Place for Your Career:

  • Comprehensive Benefits: Including health and life insurance, dental reimbursement, and more.
  • Your Home is Your Office: No commute, no traffic, just the comfort of working from your home.
  • Long-Term Career Potential: This role is more than just a job—it's the gateway to a bright future, with opportunities to grow.
  • $16.75/hour
  • Full time hours, 8 hour shifts between 7 a.m.- 7 p.m. M-F

Ready to take the next step in your career? Apply now and experience what it means to truly love where you work!

Apply