ZipRecruiter

Log In

1

Just Energy Customer Service Jobs (NOW HIRING)

IGS Energy

Direct Sales Associate

Dayton, OH · On-site

$41K/yr

Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional ... Highly sales motivated with excellent customer service, retention, and sales closing skills.

Adecco

Customer Service Call Agent

Jackson, MI · Remote

$16.50/hr

Energy Customer Care Agent (Work From Home) Location: Michigan (Remote), must reside in the state ... In this work-from-home role, you will support utility customers by delivering exceptional service ...

New

next page

Showing results 1-20

All JobsJust Energy Customer Service Jobs

Just Energy Customer Service information

See salary details

$9

$18

$26

How much do just energy customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for just energy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is remote Just Energy Customer Service a stressful job?

Remote Just Energy Customer Service roles can be stressful due to handling customer inquiries, complaints, and technical issues in a fast-paced environment. Success often depends on communication skills, problem-solving ability, and managing high call volumes, which can contribute to job stress levels.

What are the typical daily responsibilities of a Just Energy Customer Service representative?

As a Just Energy Customer Service representative, your typical day involves answering customer inquiries via phone, email, or chat, resolving billing and account issues, and assisting with service enrollments and cancellations. You'll be expected to navigate internal systems to access customer information and document interactions accurately. Collaboration with other departments, such as technical support or billing, is common to ensure comprehensive solutions for customers. This role is dynamic and fast-paced, requiring strong multitasking capabilities and a proactive approach to customer service.

What are the key skills and qualifications needed to thrive in the Just Energy Customer Service position, and why are they important?

To thrive as a Just Energy Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) software, call center phone systems, and basic computer proficiency is often required. Patience, resilience, and the ability to remain calm under pressure are valuable soft skills for excelling in customer interactions. These skills and qualities are important for efficiently resolving customer issues, maintaining satisfaction, and representing the company's values in every interaction.

What is a Just Energy Customer Service?

A Just Energy Customer Service job involves assisting customers with inquiries about their energy plans, billing, payments, and account management. Representatives handle customer concerns, provide solutions, and ensure a positive customer experience. The role may involve phone, email, or chat support, depending on the company’s service channels. Strong communication and problem-solving skills are essential for success in this position.

More about Just Energy Customer Service jobs

What cities are hiring for Just Energy Customer Service jobs?

Cities with the most Just Energy Customer Service job openings:

What states have the most Just Energy Customer Service jobs?

States with the most job openings for Just Energy Customer Service jobs include:

What job categories do people searching Just Energy Customer Service jobs look for?

The top searched job categories for Just Energy Customer Service jobs are:

Just Energy Customer Service jobs near you
Infographic showing various Just Energy Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Telesales Associate - Remote (US)

Just Energy

Houston, TX • Remote

$15/hr

Full-time

PTO

Re-posted 15 days ago

Job description

Job Title: Telesales Associate - Remote (USA)

2026 Tentative Class Start Dates: September 7 

Compensation: $15 Hourly bi-weekly commission payout 

About Just Energy:

Take your career to the next level with a leading North American energy company poised to lead the retail and green energy industry well into the twenty-first century. Currently operating in the United States and Canada, Just Energy serves both residential and commercial customers with essential needs, including electricity and natural gas; health and well-being, such as water quality and filtration devices; and utility conservation, bringing energy efficient solutions and renewable energy options to consumers.

Just Energy is the parent company of Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, and Tara Energy.

Your opportunity:

As an inbound Telesales professional you will have a pivotal role assisting the company achieve our continued growth goals while maintaining exceptional customer experience and setting a new benchmark in the industry. You will be responsible for maintaining a high level of energy and enthusiasm to keep prospective customers engaged, as well as to meet sales goals on a regular basis. Good communication skills and strong customer focus are essential qualities for success in this role.

Requires reliable commitment to the full schedule, with work hours from 11:00am CST to 8:00pm CST (Monday-Friday) and 9:00am CST to 6:00pm CST (Saturday & Sunday).  Individual schedules vary but typically include 4 weekdays and 1 weekend day per week.

Our mission is to create a true Center of Excellence by providing sales agents with a transparent, merit and performance-based career progression path.

  • Sales Agent progression opportunities every 6 months
  • Additional commission level
  • Vacation time
  • Hourly rate increase

Responsibilities:

  • Answering inbound sales calls from customers and effectively communicate pricing, promotions, and special offers to drive sales conversions.
  • Efficiently navigating our order entry system(s) as necessary
  • Tailor sales pitches and solutions to address their specific needs and demonstrate how the service can meet those needs effectively.
  • Accurately documenting interaction details
  • Meeting Key Performance Indicators (sales process, call quality, attendance, and call conversion, and product selection)
  • Build rapport and establish positive relationships with customers to foster trust and loyalty.
  • Staying educated on corporate initiatives, market changes and process changes.
  • Stay up to date with product features, specifications, pricing, and any updates or changes. Articulate product details clearly and accurately to potential customers, highlighting key selling points.

Requirements:

  • High school diploma or equivalent (College or university education is a plus)
  • Proven track record in sales, preferably in a call center or Telesales environment
  • Excellent verbal communication skills with the ability to build rapport and engage customers.
  • Persuasive and confident sales approach with strong negotiation skills
  • In depth knowledge/understanding of sales processes
  • Active listening and consultative selling abilities
  • Results-oriented mindset with a focus on achieving and exceeding sales targets.
  • Strong computer skills with the ability to utilize multiple systems simultaneously
  • Must be available to workdays/times as required by business needs - 4 weekdays and 1 weekend day
  • Must have access to reliable high-speed internet, hardwired connection is recommended

Benefits:

Just Energy offers a robust benefits plan for staff members, as well as Employee Assistance Programs that offer a wealth of tools and resources to enrich the employee experience.  The company also provides a number of cost-free, self-development courses for those that wish to build on their skills and competencies. In addition, a variety of awards offer another opportunity to recognize and reward employees.

Work Authorization: Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Equal Opportunity Employment:

It is the policy of Just Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited.  

#JESP

#LI-SS1

Apply