Team Description The Discover Card Customer Management Data Science team is responsible for ... Build machine learning models through all phases of development, from design through training ...
Team Description The Discover Card Customer Management Data Science team is responsible for ... Build machine learning models through all phases of development, from design through training ...
Senior Risk Associate, Upmarket & Discover Card - Card Risk(Hybrid) Capital One is seeking highly ... At least 1 year of experience in financial services, project or process management, or combination ...
Senior Risk Associate, Upmarket & Discover Card - Card Risk(Hybrid) Capital One is seeking highly ... At least 1 year of experience in financial services, project or process management, or combination ...
Manager, Product Management - Card Customer Resiliency: Recoveries Offers Delivery
Mclean, VA · On-site
Approximately 1 in 4 adult Americans has a Capital One or Discover Card at any moment in time. Due ... Service Corp. (COPSSC)
Manager, Product Management - Card Customer Resiliency: Recoveries Offers Delivery
Mclean, VA · On-site
Approximately 1 in 4 adult Americans has a Capital One or Discover Card at any moment in time. Due ... Service Corp. (COPSSC)
Manager, Product Management - Card Customer Resiliency: Recoveries Offers Delivery
Mclean, VA · On-site
Approximately 1 in 4 adult Americans has a Capital One or Discover Card at any moment in time. Due ... Service Corp. (COPSSC)
Manager, Product Management - Card Customer Resiliency: Recoveries Offers Delivery
Mclean, VA · On-site
Approximately 1 in 4 adult Americans has a Capital One or Discover Card at any moment in time. Due ... Service Corp. (COPSSC)
Senior Risk Associate, Upmarket & Discover Card - Card Risk(Hybrid) Capital One is seeking highly ... At least 1 year of experience in financial services, project or process management, or combination ...
Senior Risk Associate, Upmarket & Discover Card - Card Risk(Hybrid) Capital One is seeking highly ... At least 1 year of experience in financial services, project or process management, or combination ...
Product Manager, Card Customer Experience
Wilmington, DE · On-site
$122K - $201K/yr
... from discovery through launch and iteration. You'll partner closely with engineering, design ... About Us Chase is a leading financial services firm, helping nearly half of America's households ...
Product Manager, Card Customer Experience
Wilmington, DE · On-site
$122K - $201K/yr
... from discovery through launch and iteration. You'll partner closely with engineering, design ... About Us Chase is a leading financial services firm, helping nearly half of America's households ...
Work From Home Customer Service
Boston, MA · On-site +1
$90K - $120K/yr
... programs-all from the comfort of home. This mission-driven, remote-first opportunity offers ... Experience in customer service, sales, or consulting is helpful but not required * Growth-minded ...
Work From Home Customer Service
Boston, MA · On-site +1
$90K - $120K/yr
... programs-all from the comfort of home. This mission-driven, remote-first opportunity offers ... Experience in customer service, sales, or consulting is helpful but not required * Growth-minded ...
Sr. Associate, Product Management - Customer Resiliency, Payments and Offers Capabilities
Mclean, VA · On-site
Approximately 1 in 4 adult Americans has a Capital One or Discover Card at any moment in time. Due ... You get a thrill from the journey of building and shipping products, and you have a desire and ...
Sr. Associate, Product Management - Customer Resiliency, Payments and Offers Capabilities
Mclean, VA · On-site
Approximately 1 in 4 adult Americans has a Capital One or Discover Card at any moment in time. Due ... You get a thrill from the journey of building and shipping products, and you have a desire and ...
Approximately 1 in 4 adult Americans has a Capital One or Discover Card at any moment in time. Due ... You get a thrill from the journey of building and shipping products, and you have a desire and ...
Approximately 1 in 4 adult Americans has a Capital One or Discover Card at any moment in time. Due ... You get a thrill from the journey of building and shipping products, and you have a desire and ...
Customer Service Representative - WORK FROM HOME
Houston, TX · Remote
$15.25 - $20.75/hr
We are looking for a Customer Service Representative to deliver best-in-class support to our ... policy - Work from home! TO APPLY: Send your resume, with a brief description of your relevant ...
Customer Service Representative - WORK FROM HOME
Houston, TX · Remote
$15.25 - $20.75/hr
We are looking for a Customer Service Representative to deliver best-in-class support to our ... policy - Work from home! TO APPLY: Send your resume, with a brief description of your relevant ...
Customer Service WFH Representative (Entry Level)
Laredo, TX · On-site +1
$14 - $19/hr
AO is looking for dedicated individuals to join our customer service leadership team . Work from home, enjoy a flexible schedule, and advance your career while maintaining a healthy work-life balance.
Customer Service WFH Representative (Entry Level)
Laredo, TX · On-site +1
$14 - $19/hr
AO is looking for dedicated individuals to join our customer service leadership team . Work from home, enjoy a flexible schedule, and advance your career while maintaining a healthy work-life balance.
WFH CSR Agent
Atlanta, GA · On-site +1
$90K - $120K/yr
Customer service, consultative sales, or client-facing experience preferred (not required) * Strong ... from home, we encourage you to apply today.
WFH CSR Agent
Atlanta, GA · On-site +1
$90K - $120K/yr
Customer service, consultative sales, or client-facing experience preferred (not required) * Strong ... from home, we encourage you to apply today.
Customer Service / Benefits Advisor (Work from home)
Santa Ana, CA · On-site +1
$70K - $100K/yr
Work From Home Flexibility - Build your career from the comfort of your home * Earnings That Match ... Previous experience in customer service, call center, or sales is helpful but not required
Customer Service / Benefits Advisor (Work from home)
Santa Ana, CA · On-site +1
$70K - $100K/yr
Work From Home Flexibility - Build your career from the comfort of your home * Earnings That Match ... Previous experience in customer service, call center, or sales is helpful but not required
Customer Service / Benefits Advisor (Work from home)
Seattle, WA · On-site +1
$70K - $100K/yr
Work From Home Flexibility - Build your career from the comfort of your home * Earnings That Match ... Previous experience in customer service, call center, or sales is helpful but not required
Customer Service / Benefits Advisor (Work from home)
Seattle, WA · On-site +1
$70K - $100K/yr
Work From Home Flexibility - Build your career from the comfort of your home * Earnings That Match ... Previous experience in customer service, call center, or sales is helpful but not required
Inbound Customer Service Representative (WFH)
$13.25 - $18/hr
... Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray ... Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with ...
Inbound Customer Service Representative (WFH)
$13.25 - $18/hr
... Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray ... Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with ...
Inbound Customer Service Representative (WFH)
Murray, KY · On-site
$13.25 - $18/hr
... Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray ... Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with ...
Inbound Customer Service Representative (WFH)
Murray, KY · On-site
$13.25 - $18/hr
... Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray ... Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with ...
Inbound Customer Service Representative (WFH)
$13.25 - $18/hr
... Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray ... Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with ...
Inbound Customer Service Representative (WFH)
$13.25 - $18/hr
... Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray ... Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with ...
Inbound Customer Service Representative (WFH)
$13.25 - $18/hr
... Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray ... Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with ...
Inbound Customer Service Representative (WFH)
$13.25 - $18/hr
... Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray ... Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with ...
Work From Home Customer Service Representatives - Teladoc
Plantation, FL · On-site
$12.50/hr
Become a Customer Service Representative, work from home, and set your own schedule! As telemedicine continues to transform how people access healthcare, compassionate and dependable customer support ...
Work From Home Customer Service Representatives - Teladoc
Plantation, FL · On-site
$12.50/hr
Become a Customer Service Representative, work from home, and set your own schedule! As telemedicine continues to transform how people access healthcare, compassionate and dependable customer support ...
Work From Home Customer Service Representatives - Teladoc
Pleasant Grove, UT · On-site
$12.50/hr
Become a Customer Service Representative, work from home, and set your own schedule! As telemedicine continues to transform how people access healthcare, compassionate and dependable customer support ...
Posted today
Work From Home Customer Service Representatives - Teladoc
Pleasant Grove, UT · On-site
$12.50/hr
Become a Customer Service Representative, work from home, and set your own schedule! As telemedicine continues to transform how people access healthcare, compassionate and dependable customer support ...
Posted today
From Home Discover Card Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do from home discover card customer service jobs pay per hour?
What are From Home Discover Card Customer Service jobs?
What are the key skills and qualifications needed to thrive as a Work-from-Home Discover Card Customer Service Representative, and why are they important?
What is the difference between From Home Discover Card Customer Service vs From Home Discover Card Fraud Analyst?
| Aspect | From Home Discover Card Customer Service | From Home Discover Card Fraud Analyst |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | Bachelor's degree in criminal justice, finance, or related field; experience in fraud detection |
| Work Environment | Remote call center or online support | Remote analysis and investigation of fraud cases |
| Employer & Industry | Discover Bank, financial services industry | Discover Bank, financial services industry |
| Search & Comparison Intent | Customer support, service roles, remote customer service jobs | Fraud detection, security, financial investigation roles |
While both roles are remote positions within Discover Bank, the Customer Service role focuses on assisting customers with account inquiries and support, whereas the Fraud Analyst specializes in detecting and investigating fraudulent activities. The credentials, daily tasks, and skill sets differ, catering to distinct functions within the same industry.
What are some common challenges faced by remote Discover Card Customer Service representatives, and how can they be managed?
- Bilingual Customer Service Representative Spanish Honduras
- Executive Bilingual Spanish Call Center Customer Service Representative
- Volunteer Aetna Customer Service
- Asian Customer Service Representative
- Shopify Customer Service Work From Home
- Work From Home Imagine 360
- Work From Home L2 Visa
- Work From Home Amazon Proofreading
- Work From Home German Speaking Customer Service
- From Home Pretty Little Thing Customer Service

Full-time
Re-posted 25 days ago
Capital One rating
7.7
Based on 146 frontline employees who took The Breakroom Quiz
91st of 170 rated banks
Job description
Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.
As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.
Team Description
The Discover Card Customer Management Data Science team is responsible for ensuring all models used to underwrite the Discover Card portfolio are well-managed and creating the destination state that builds on the best of both worlds from both Discover's models and Capital One's models.
In this role, you will:
- Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love
- Leverage a broad stack of technologies - Python, Conda, AWS, H2O, Spark, and more - to reveal the insights hidden within huge volumes of numeric and textual data
- Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
- Flex your interpersonal skills to translate the complexity
The Ideal Candidate is:
- Customer first. You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it's about making the right decision for our customers.
- Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea.
- Statistically-minded. You've built models, validated them, and back tested them. You know how to interpret a confusion matrix or a ROC curve. You have experience with clustering, classification, sentiment analysis, time series, and deep learning.
- A data guru. "Big data" doesn't faze you. You have the skills to retrieve, combine, and analyze data from a variety of sources and structures. You know understanding the data is often the key to great data science.
Basic Qualifications:
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
- A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 7 years of experience performing data analytics
- A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 5 years of experience performing data analytics
- A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 2 years of experience performing data analytics
- At least 2 years of experience leveraging open source programming languages for large scale data analysis
- At least 2 years of experience working with machine learning
- At least 2 years of experience utilizing relational databases
Preferred Qualifications:
- PhD in "STEM" field (Science, Technology, Engineering, or Mathematics) plus 4 years of experience in data analytics
- At least 1 year of experience working with AWS
- At least 1 year of experience managing people
- At least 5 years' experience in Python, Scala, or R for large scale data analysis
- At least 5 years' experience with machine learning
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $229,900 - $262,400 for Sr Mgr, Data Science
Riverwoods, IL: $209,000 - $238,500 for Sr Mgr, Data Science
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
What Capital One employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom