Team Description The Discover Card Customer Management Data Science team is responsible for ... Build machine learning models through all phases of development, from design through training ...
Team Description The Discover Card Customer Management Data Science team is responsible for ... Build machine learning models through all phases of development, from design through training ...
Team Description The Discover Card Customer Management Data Science team is responsible for ... Build machine learning models through all phases of development, from design through training ...
Team Description The Discover Card Customer Management Data Science team is responsible for ... Build machine learning models through all phases of development, from design through training ...
Manager - Financial Analysis
Mclean, VA · On-site
$106K - $140K/yr
... the Finance team supporting Discover Card Customer Management activities along with other ... Service Corp. (COPSSC)
Manager - Financial Analysis
Mclean, VA · On-site
$106K - $140K/yr
... the Finance team supporting Discover Card Customer Management activities along with other ... Service Corp. (COPSSC)
Work from Home Customer Service Coordinator-Card Account Servicing Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer ...
Work from Home Customer Service Coordinator-Card Account Servicing Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer ...
Product Manager, Core Card Customer Experience
Manhattan, NY · On-site
$133K - $215K/yr
As a Service Communications Product Manager in Core Card Customer Experience Product , you will ... You'll align partners, manage complex dependencies, and drive initiatives from discovery through ...
Product Manager, Core Card Customer Experience
Manhattan, NY · On-site
$133K - $215K/yr
As a Service Communications Product Manager in Core Card Customer Experience Product , you will ... You'll align partners, manage complex dependencies, and drive initiatives from discovery through ...
... Service Representative to join our motivated and ambitious Work from Home team. Unique schedules ... Effectively probe to discover customer needs. * Other duties as assigned by management. Who You Are:
... Service Representative to join our motivated and ambitious Work from Home team. Unique schedules ... Effectively probe to discover customer needs. * Other duties as assigned by management. Who You Are:
WFH - Customer Service Rep
$16.50 - $22.25/hr
About the job WFH - Customer Service Rep Who We Are We partner with unions, credit unions, and associations across the US to provide their members with long-term benefit programs designed to protect ...
WFH - Customer Service Rep
$16.50 - $22.25/hr
About the job WFH - Customer Service Rep Who We Are We partner with unions, credit unions, and associations across the US to provide their members with long-term benefit programs designed to protect ...
Work From Home Customer Service Remote
$16.50 - $22.25/hr
About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...
Work From Home Customer Service Remote
$16.50 - $22.25/hr
About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...
Customer Service Representative - Work From Home
Tuscaloosa, AL · Remote
$10 - $15/hr
A Customer Service Representative , or CSR, will act as a liaison, provide product/services ... their role from home instead of in an office environment and that can complete outside of the ...
Quick apply
Customer Service Representative - Work From Home
Tuscaloosa, AL · Remote
$10 - $15/hr
A Customer Service Representative , or CSR, will act as a liaison, provide product/services ... their role from home instead of in an office environment and that can complete outside of the ...
Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in ... Weekly/monthly gift card drawings/contests for meeting goals * Career learning and development ...
Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in ... Weekly/monthly gift card drawings/contests for meeting goals * Career learning and development ...
Approximately 1 in 4 adult Americans has a Capital One or Discover Card at any moment in time. Due ... You get a thrill from the journey of building and shipping products, and you have a desire and ...
Approximately 1 in 4 adult Americans has a Capital One or Discover Card at any moment in time. Due ... You get a thrill from the journey of building and shipping products, and you have a desire and ...
Approximately 1 in 4 adult Americans has a Capital One or Discover Card at any moment in time. Due ... You get a thrill from the journey of building and shipping products, and you have a desire and ...
Approximately 1 in 4 adult Americans has a Capital One or Discover Card at any moment in time. Due ... You get a thrill from the journey of building and shipping products, and you have a desire and ...
Customer Service Rep - Work From Home
$16.50 - $22.25/hr
About the job Customer Service Rep - Work From Home We are the only 100% union-label supplemental benefits provider in the world , proudly serving over 40,000 unions and associations internationally.
Customer Service Rep - Work From Home
$16.50 - $22.25/hr
About the job Customer Service Rep - Work From Home We are the only 100% union-label supplemental benefits provider in the world , proudly serving over 40,000 unions and associations internationally.
S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Operations teams develop and manage innovative, secure service ...
S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Operations teams develop and manage innovative, secure service ...
S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Operations teams develop and manage innovative, secure service ...
S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Operations teams develop and manage innovative, secure service ...
Customer Service Representative - Work at Home
Montgomery, AL · On-site +1
$15.75 - $21.50/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...
Customer Service Representative - Work at Home
Montgomery, AL · On-site +1
$15.75 - $21.50/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...
Customer Service Agent, Work From Home
$26.02 - $29.03/hr
Receives incoming inquiries and service requests from patients, employees, providers, vendors and ... DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ...
New
Customer Service Agent, Work From Home
$26.02 - $29.03/hr
Receives incoming inquiries and service requests from patients, employees, providers, vendors and ... DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ...
New
Customer Service Agent, Work From Home
$26.02 - $29.03/hr
Receives incoming inquiries and service requests from patients, employees, providers, vendors and ... DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ...
New
Customer Service Agent, Work From Home
$26.02 - $29.03/hr
Receives incoming inquiries and service requests from patients, employees, providers, vendors and ... DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ...
New
Customer Service Agent, Work From Home
$26.02 - $29.03/hr
Receives incoming inquiries and service requests from patients, employees, providers, vendors and ... DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ...
New
Customer Service Agent, Work From Home
$26.02 - $29.03/hr
Receives incoming inquiries and service requests from patients, employees, providers, vendors and ... DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ...
New
Customer Service Agent, Work From Home
$26.02 - $29.03/hr
Receives incoming inquiries and service requests from patients, employees, providers, vendors and ... DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ...
New
Customer Service Agent, Work From Home
$26.02 - $29.03/hr
Receives incoming inquiries and service requests from patients, employees, providers, vendors and ... DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ...
New
From Home Discover Card Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do from home discover card customer service jobs pay per hour?
What is a from home Discover Card Customer service representative?
How to get hired for remote from home Discover Card customer service?
What skills and qualifications are needed to be a from home Discover Card Customer service representative?
Does From Home Discover Card Customer Service offer remote jobs?
What is the difference between From Home Discover Card Customer Service vs From Home Discover Card Fraud Analyst?
| Aspect | From Home Discover Card Customer Service | From Home Discover Card Fraud Analyst |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | Bachelor's degree in criminal justice, finance, or related field; experience in fraud detection |
| Work Environment | Remote call center or online support | Remote analysis and investigation of fraud cases |
| Employer & Industry | Discover Bank, financial services industry | Discover Bank, financial services industry |
| Search & Comparison Intent | Customer support, service roles, remote customer service jobs | Fraud detection, security, financial investigation roles |
While both roles are remote positions within Discover Bank, the Customer Service role focuses on assisting customers with account inquiries and support, whereas the Fraud Analyst specializes in detecting and investigating fraudulent activities. The credentials, daily tasks, and skill sets differ, catering to distinct functions within the same industry.
What challenges do from home Discover Card Customer service representatives face, and how can they be managed?
What cities are hiring for From Home Discover Card Customer Service jobs?
Cities with the most From Home Discover Card Customer Service job openings:
What are the most commonly searched types of Discover Card Customer Service jobs?
The most popular types of Discover Card Customer Service jobs are:
What states have the most From Home Discover Card Customer Service jobs?
States with the most job openings for From Home Discover Card Customer Service jobs include:
What job categories do people searching From Home Discover Card Customer Service jobs look for?
The top searched job categories for From Home Discover Card Customer Service jobs are:
- Work From Home International Radio
- Asian Customer Service Representative
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- Work From Home Buc Ee'S Corporate Office
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- Volunteer Aetna Customer Service
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- Senior Remote Customer Service Rep
- From Home Dominos

Full-time
Re-posted 11 days ago
Capital One rating
7.7
Based on 147 frontline employees who took The Breakroom Quiz
91st of 171 rated banks
Job description
Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.
As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.
Team Description
The Discover Card Customer Management Data Science team is responsible for ensuring all models used to underwrite the Discover Card portfolio are well-managed and creating the destination state that builds on the best of both worlds from both Discover's models and Capital One's models.
In this role, you will:
- Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love
- Leverage a broad stack of technologies - Python, Conda, AWS, H2O, Spark, and more - to reveal the insights hidden within huge volumes of numeric and textual data
- Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
- Flex your interpersonal skills to translate the complexity
The Ideal Candidate is:
- Customer first. You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it's about making the right decision for our customers.
- Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea.
- Statistically-minded. You've built models, validated them, and back tested them. You know how to interpret a confusion matrix or a ROC curve. You have experience with clustering, classification, sentiment analysis, time series, and deep learning.
- A data guru. "Big data" doesn't faze you. You have the skills to retrieve, combine, and analyze data from a variety of sources and structures. You know understanding the data is often the key to great data science.
Basic Qualifications:
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
- A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 7 years of experience performing data analytics
- A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 5 years of experience performing data analytics
- A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 2 years of experience performing data analytics
- At least 2 years of experience leveraging open source programming languages for large scale data analysis
- At least 2 years of experience working with machine learning
- At least 2 years of experience utilizing relational databases
Preferred Qualifications:
- PhD in "STEM" field (Science, Technology, Engineering, or Mathematics) plus 4 years of experience in data analytics
- At least 1 year of experience working with AWS
- At least 1 year of experience managing people
- At least 5 years' experience in Python, Scala, or R for large scale data analysis
- At least 5 years' experience with machine learning
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $229,900 - $262,400 for Sr Mgr, Data Science
Riverwoods, IL: $209,000 - $238,500 for Sr Mgr, Data Science
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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