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Temporary Discover Card Customer Service Jobs (NOW HIRING)

Bankers' Bank of Kansas

Bank Card CSR

Wichita, KS · On-site

$15.75 - $21.50/hr

Bank Card CSR Job Summary: Responsible for providing customer service to bankers and cardholders via various contact methods, including phone, email, and mail. Hours of operation are 8:00 a.m. until ...

New

Bankers' Bank of Kansas

Bank Card CSR

Wichita, KS · On-site

$14.25 - $19.50/hr

Responsible for providing customer service to bankers and cardholders via various contact methods ... Promote strong teamwork with regular communication within the Bank Card team, BBOK teammates, and ...

New

Capital One Group

Manager - Financial Analysis

Mclean, VA · On-site

$138 - $173/hr

... the Finance team supporting Discover Card Customer Management activities along with other ... services, banking or technology industries* 4+ years experience partnering with senior leaders and ...

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How much do temporary discover card customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for temporary discover card customer service in the United States is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temporary Discover Card Customer Service representative?

To thrive as a Temporary Discover Card Customer Service Representative, you need strong communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Patience, problem-solving ability, and a positive attitude help build rapport and resolve customer issues efficiently. These skills ensure excellent customer experiences, maintain Discover's reputation, and support the team's performance in a fast-paced environment.

Does Temporary Discover Card Customer Service allow remote work?

Temporary Discover Card Customer Service roles typically offer remote work options, especially for customer support positions that can be performed via phone and computer. However, availability of remote work may vary depending on the specific assignment and company policies, and some roles may require on-site presence or specific equipment. Candidates should review the job listing for remote work details and requirements.

What is the difference between Temporary Discover Card Customer Service vs Temporary Discover Card Fraud Analyst?

AspectTemporary Discover Card Customer ServiceTemporary Discover Card Fraud Analyst
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree in criminal justice, finance, or related field; experience in fraud detection
Work EnvironmentCall centers, customer support officesSecurity teams, fraud investigation units
Employer & Industry UsageFinancial services, credit card companiesBanking, credit card companies, financial institutions
Common Search & ComparisonCustomer support roles, service representativesFraud detection, security analyst roles

Temporary Discover Card Customer Service primarily involves assisting customers with account inquiries, billing, and card issues. In contrast, Temporary Discover Card Fraud Analysts focus on detecting and investigating fraudulent activities. While both roles support the financial services industry, they require different skill sets and credentials, with customer service roles emphasizing communication skills and fraud analyst roles requiring analytical and investigative expertise.

What are some common challenges faced by Temporary Discover Card Customer Service representatives, and how can new hires effectively handle them?

Temporary Discover Card Customer Service representatives often encounter challenges such as handling high call volumes, managing customer frustration, and quickly learning the company's systems and procedures. New hires can effectively manage these by actively utilizing available training resources, seeking guidance from experienced team members, and maintaining a calm and empathetic approach during customer interactions. Staying organized and taking detailed notes can also help representatives resolve issues more efficiently and provide consistent service, even during peak periods.

What does a Temporary Discover Card Customer Service representative do?

Temporary Discover Card Customer Service representatives assist customers with inquiries about their Discover Card accounts, help resolve issues such as billing questions or disputes, and provide information about card features and benefits. They typically handle phone calls, emails, or online chats, ensuring customer satisfaction while following company policies and procedures. These positions are usually short-term or seasonal and may require flexible hours, strong communication skills, and a focus on problem-solving.

What cities are hiring for Temporary Discover Card Customer Service jobs?

Cities with the most Temporary Discover Card Customer Service job openings:

What are the most commonly searched types of Discover Card Customer Service jobs?

The most popular types of Discover Card Customer Service jobs are:

What states have the most Temporary Discover Card Customer Service jobs?

States with the most job openings for Temporary Discover Card Customer Service jobs include:

Temporary Discover Card Customer Service jobs near you
Infographic showing various Temporary Discover Card Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,497 per year, or $16.6 per hour.

Bank Card CSR

Bankers' Bank of Kansas

Wichita, KS • On-site

$15.75 - $21.50/hr

Other

Posted 3 days ago

New

Job description

Bank Card CSR

Job Summary: Responsible for providing customer service to bankers and cardholders via various contact methods, including phone, email, and mail. Hours of operation are 8:00 a.m. until 5:00 p.m., Monday through Friday, in a normal office environment.

Duties:

  • Answer incoming calls or emails from cardholders and banks with inquiries on accounts.
  • Responsible for maintenance on customer requests such as activation of cards, credit limit increases, deceased and divorce notifications, address changes, name changes and addition of cardholders.
  • Recommends improvements and automation of processes to increase efficiency and accuracy.
  • Promote strong teamwork with regular communication within the Bank Card team, BBOK teammates, and service partners, using appropriate methods depending on audience.
  • Ensure compliance and audit requirements are met on all responsibilities assigned by adhering to payment network regulations, as well as federal rules and regulations. These regulations include but are not limited to the Truth in Lending Act, Electronic Funds Transfers Act and Gramm-Leach-Bliley Act (Financial Privacy and Safeguard Rules), Identity Theft/Red Flag Rules and Bank Secrecy Act.
  • Other Duties as assigned.

Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • High school diploma or equivalent
  • Excellent customer service skills with ability to act in a positive and professional manner
  • Excellent written and verbal communication skills, with ability to clearly communicate detailed information to customers, coworkers, and management
  • Ability to follow detailed procedures within defined service level timeframes
  • Strong knowledge of Microsoft Excel and Microsoft Word
  • Mathematical and analytical skills
  • Ability to use basic office equipment and tools, such as the telephone, computer, calculator, fax machine, and copy machine
  • Ability to maintain confidentiality
  • Willingness to take on projects as needed while completing daily and monthly duties
  • Team oriented

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