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Temporary Discover Card Customer Service Jobs (NOW HIRING)

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Judgemental Lending (Customer Service Specialist (Credit Card Lending) In-Office) Location: Carrolton, TX Role is 100% in-office from day one. · Schedule: 4 weekdays + 1 weekend day · Shift: 9 ...

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Customer Service Associate I

Amarillo, TX

$13.25 - $18.25/hr

Valero is looking for a Customer Service Associate I to join our team at the Valero Payment ... Complies with all credit card regulations and collection goals. At Valero, this role performs ...

Customer Service Associate I

Amarillo, TX

$13.25 - $18.25/hr

Valero is looking for a Customer Service Associate I to join our team at the Valero Payment ... Complies with all credit card regulations and collection goals. At Valero, this role performs ...

Customer Service Associate I

Amarillo, TX · On-site

$13.25 - $18.25/hr

Description Valero is looking for a Customer Service Associate I to join our team at the Valero ... Complies with all credit card regulations and collection goals. At Valero, this role performs ...

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Temporary Discover Card Customer Service information

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$11

$16

$21

How much do temporary discover card customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for temporary discover card customer service in the United States is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temporary Discover Card Customer Service Representative, and why are they important?

To thrive as a Temporary Discover Card Customer Service Representative, you need strong communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Patience, problem-solving ability, and a positive attitude help build rapport and resolve customer issues efficiently. These skills ensure excellent customer experiences, maintain Discover's reputation, and support the team's performance in a fast-paced environment.

What is the hiring process for Discover?

The hiring process for a Temporary Discover Card Customer Service role typically involves submitting an online application, completing an initial screening, participating in one or more interviews, and passing background and reference checks. Candidates may also undergo skills assessments or training before starting the position.

How much does Discover pay?

Discover Card Customer Service representatives typically earn an hourly wage that ranges from $15 to $20, depending on experience and location. The role may also include benefits such as health insurance and paid time off, with schedules often requiring evening and weekend shifts.

What is the Discover rehire policy?

Discover Customer Service representatives, including temporary employees, are subject to the company's rehire policy, which generally allows former employees to reapply after a certain period if they left in good standing. Rehire eligibility depends on previous employment performance and adherence to company policies. Candidates should check with HR or their manager for specific rehire eligibility details.

What is the difference between Temporary Discover Card Customer Service vs Temporary Discover Card Fraud Analyst?

AspectTemporary Discover Card Customer ServiceTemporary Discover Card Fraud Analyst
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree in criminal justice, finance, or related field; experience in fraud detection
Work EnvironmentCall centers, customer support officesSecurity teams, fraud investigation units
Employer & Industry UsageFinancial services, credit card companiesBanking, credit card companies, financial institutions
Common Search & ComparisonCustomer support roles, service representativesFraud detection, security analyst roles

Temporary Discover Card Customer Service primarily involves assisting customers with account inquiries, billing, and card issues. In contrast, Temporary Discover Card Fraud Analysts focus on detecting and investigating fraudulent activities. While both roles support the financial services industry, they require different skill sets and credentials, with customer service roles emphasizing communication skills and fraud analyst roles requiring analytical and investigative expertise.

Does Discover allow remote work?

Discover offers remote customer service positions, including roles like Temporary Discover Card Customer Service, depending on the company's current policies and job requirements. Remote work may require specific skills, such as proficiency with customer service tools and communication platforms, and adherence to company guidelines.

What are some common challenges faced by Temporary Discover Card Customer Service representatives, and how can new hires effectively handle them?

Temporary Discover Card Customer Service representatives often encounter challenges such as handling high call volumes, managing customer frustration, and quickly learning the company's systems and procedures. New hires can effectively manage these by actively utilizing available training resources, seeking guidance from experienced team members, and maintaining a calm and empathetic approach during customer interactions. Staying organized and taking detailed notes can also help representatives resolve issues more efficiently and provide consistent service, even during peak periods.

What do Temporary Discover Card Customer Service representatives do?

Temporary Discover Card Customer Service representatives assist customers with inquiries about their Discover Card accounts, help resolve issues such as billing questions or disputes, and provide information about card features and benefits. They typically handle phone calls, emails, or online chats, ensuring customer satisfaction while following company policies and procedures. These positions are usually short-term or seasonal and may require flexible hours, strong communication skills, and a focus on problem-solving.
More about Temporary Discover Card Customer Service jobs
What cities are hiring for Temporary Discover Card Customer Service jobs? Cities with the most Temporary Discover Card Customer Service job openings:
What are the most commonly searched types of Discover Card Customer Service jobs? The most popular types of Discover Card Customer Service jobs are:
What states have the most Temporary Discover Card Customer Service jobs? States with the most job openings for Temporary Discover Card Customer Service jobs include:
Infographic showing various Temporary Discover Card Customer Service job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 30% Full Time, 58% Part Time, 1% Temporary, 8% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $34,497 per year, or $16.6 per hour.
CREDIT CARD CUSTOMER SUPPORT SPECIALIST

CREDIT CARD CUSTOMER SUPPORT SPECIALIST

Stockman Bank

Billings, MT

Other

Posted 23 days ago


Stockman Bank rating

7.0

Company rating: 7.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

102nd of 141 rated banks


Job description

Regular Full-Time

5 ADMINISTRATIVE

Billings, MT, US

Position General Responsibilities:

As a credit card customer support specialist, this position is important to the overall customer service and operations for Stockman Bank’s entire credit card system. It requires exemplary customer service skills and sufficient product and program knowledge to assist bank customers and other Stockman Bank employees with online tools, credit cards, and a few other various functions.

Education, Experience and Certification Requirements

Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.

MINIMUM QUALIFICATIONS

  • Demonstrated ability to provide high quality customer service

  • Strong written and verbal communication skills

  • Good organizational skills

  • Concentrated attention to detail

  • Ability to multi-task

  • Ability to effectively learn computer programs necessary to perform day to day tasks

  • Microsoft Office experience (Word, Excel, Outlook)

  • Ability to learn to operate common office equipment such as copy machine and phone system

  • High School diploma or equivalency

Preferred experience:

  • Previous banking and/or credit card experience

  • 3-5 years customer service experience

Dimension of Job:

Once trained, duties will include navigation of multiple computer programs and extensive telephone/email contact and troubleshooting with external customers and other Stockman Bank employees. Having the ability to multi-task in various computer programs at one time will be beneficial in this fast-paced environment. Conduct should enhance the professional, community focused image of, and overall efforts of the bank.

Position Specific Responsibilities, Duties and Competencies

CUSTOMER SERVICE/OPERATIONAL TASKS INCLUDING:

  • Participation in phone queue, secure email channel, and secure chat

  • Credit card transactional problem solving

  • Maintenance of credit card profiles

  • Research member inquiries regarding card and account statements, disputes, interest, rewards, and monetary adjustments and accurately performs transaction maintenance that may include interest or late fee refunds or reward adjustments

  • Customer online account setup and maintenance

  • Monitor, maintain, and troubleshoot programs and services embedded in the online banking and mobile application platform: CardHub, SpendTrack, etc.

  • Provide quality service; assisting colleagues and clients with credit card questions, and providing guidance on credit card matters as needed

  • Relay customer comments and/or complaints to the Supervisor and/or Complaint Submission mailbox

  • Process board and follow up on new credit card account(s) and complete authorized credit limit adjustments

  • Process Balance Transfers and Product Transfers when cardholders open new credit card including monitoring the previous account for activity, transferring the balance to the new account, and closing the previous account

  • Process ACH payment requests, one-time and recurring

  • Request and pursue payment on delinquent accounts via communication with account holder(s)

  • Maintain a working knowledge of Stockman Bank's written policies and procedures as well as applicable federal regulations

  • Suggest other Bank services when the opportunity arises

  • Various other tasks as assigned

TECHNICAL RESPONSIBILITIES

  • Operate office equipment such as dual-line telephone, printers, copy machines, scanners, etc.

What Stockman Bank employees say

Hours and flexibility

Workplace

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