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Temporary Discover Card Customer Service Jobs (NOW HIRING)

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Identify the root cause of delinquency through active listening and financial discovery. * Educate ... Meet or exceed quality, compliance, productivity, customer service, and collection performance ...

Be Seen First

Identify the root cause of delinquency through active listening and financial discovery. * Educate ... Meet or exceed quality, compliance, productivity, customer service, and collection performance ...

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Temporary Discover Card Customer Service information

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$21

How much do temporary discover card customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for temporary discover card customer service in the United States is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temporary Discover Card Customer Service representative?

To thrive as a Temporary Discover Card Customer Service Representative, you need strong communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Patience, problem-solving ability, and a positive attitude help build rapport and resolve customer issues efficiently. These skills ensure excellent customer experiences, maintain Discover's reputation, and support the team's performance in a fast-paced environment.

Does Temporary Discover Card Customer Service allow remote work?

Temporary Discover Card Customer Service roles typically offer remote work options, especially for customer support positions that can be performed via phone and computer. However, availability of remote work may vary depending on the specific assignment and company policies, and some roles may require on-site presence or specific equipment. Candidates should review the job listing for remote work details and requirements.

What is the difference between Temporary Discover Card Customer Service vs Temporary Discover Card Fraud Analyst?

AspectTemporary Discover Card Customer ServiceTemporary Discover Card Fraud Analyst
Required CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree in criminal justice, finance, or related field; experience in fraud detection
Work EnvironmentCall centers, customer support officesSecurity teams, fraud investigation units
Employer & Industry UsageFinancial services, credit card companiesBanking, credit card companies, financial institutions
Common Search & ComparisonCustomer support roles, service representativesFraud detection, security analyst roles

Temporary Discover Card Customer Service primarily involves assisting customers with account inquiries, billing, and card issues. In contrast, Temporary Discover Card Fraud Analysts focus on detecting and investigating fraudulent activities. While both roles support the financial services industry, they require different skill sets and credentials, with customer service roles emphasizing communication skills and fraud analyst roles requiring analytical and investigative expertise.

What are some common challenges faced by Temporary Discover Card Customer Service representatives, and how can new hires effectively handle them?

Temporary Discover Card Customer Service representatives often encounter challenges such as handling high call volumes, managing customer frustration, and quickly learning the company's systems and procedures. New hires can effectively manage these by actively utilizing available training resources, seeking guidance from experienced team members, and maintaining a calm and empathetic approach during customer interactions. Staying organized and taking detailed notes can also help representatives resolve issues more efficiently and provide consistent service, even during peak periods.

What does a Temporary Discover Card Customer Service representative do?

Temporary Discover Card Customer Service representatives assist customers with inquiries about their Discover Card accounts, help resolve issues such as billing questions or disputes, and provide information about card features and benefits. They typically handle phone calls, emails, or online chats, ensuring customer satisfaction while following company policies and procedures. These positions are usually short-term or seasonal and may require flexible hours, strong communication skills, and a focus on problem-solving.
What cities are hiring for Temporary Discover Card Customer Service jobs? Cities with the most Temporary Discover Card Customer Service job openings:
What are the most commonly searched types of Discover Card Customer Service jobs? The most popular types of Discover Card Customer Service jobs are:
What states have the most Temporary Discover Card Customer Service jobs? States with the most job openings for Temporary Discover Card Customer Service jobs include:
Infographic showing various Temporary Discover Card Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,497 per year, or $16.6 per hour.

Manager - Financial Analysis

Capital One

Richmond, VA • On-site

$104K - $137K/yr

Full-time

Posted 4 days ago


Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

93rd of 170 rated banks


Job description

Manager - Financial Analysis

Following our 2025 acquisition of Discover, we have a transformative journey ahead of us to both integrate the Discover Card business and catalyze innovation and growth. Specifically, we are looking for a candidate to join the Finance team supporting Discover Card Customer Management activities along with other horizontal FP&A processes supporting the total Discover Card portfolio. The ideal candidate will have superior analytical skills, the ability to build collaborative partnerships across a broad set of stakeholders and exceptional problem-solving abilities in undefined and complex situations.

As a Manager, Financial Analysis, you will have the opportunity to partner with business customers on driving strategic business direction that leads to sustainable performance. You will work for a company that invests in ways to tell stories, view trends, and diagnose results in a more compelling and visual nature. We are seeking candidates that will challenge our current well-managed processes to be more proactive, effective and efficient.

Managers perform financial data analysis in preparing Profit & Loss or other statements and frequently build reports for higher level associates; provide management and business clients with project statuses; perform reporting and analysis to support presentation and ad-hoc requests.

A successful candidate will be able to...

  • Thrive in a fast-paced, dynamic environment amidst rapid change and growth

  • Be a strategic thought partner and advisor with senior business leaders

  • Generate ongoing analytical insights into business performance, the P&L and the consumer

  • Develop and deliver insightful and influential senior management presentations

  • Partner with business leadership to assess the financial implications of ongoing efforts to grow the organization

  • Balance analytics and judgment, think beyond department objectives and influence corporate decision making

  • Challenge the status-quo and create well-managed sustainable processes

  • Independently manage and prioritize workload

General Responsibilities:

  • Financial reporting and analysis, including budgeting, forecasting, variance analysis, financial reporting, and Profit & Loss (P&L) management

  • Presentations to business stakeholders

  • Assist in development of presentations to communicate analysis results to senior audiences, clearly articulate outcomes of analysis to leadership teams

  • Ad-hoc requests and special projects

Basic Qualifications:

  • Bachelor's Degree or military experience

  • At least 5 years experience in financial analysis, financial modeling or a combination

Preferred Qualifications:

  • Bachelor's Degree in a quantitative major (Finance, Accounting, Economics, Mathematics, or Engineering)

  • Masters Degree in Business Administration (MBA), Accounting, Finance, or Economics Certified Treasury Professional or Chartered Financial Analyst (CFA) license, or Certified Public Accountant (CPA) license or CFM

  • 6+ years of experience in financial analysis and financial modeling

  • 4+ years experience in financial services, banking or technology industries

  • 4+ years experience partnering with senior leaders and internal stakeholders

  • Advanced Microsoft Excel and PowerPoint skills or Google Suite

  • Strong SQL and Python skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $151,900 - $173,400 for Manager, Financial Analysis


Richmond, VA: $138,100 - $157,700 for Manager, Financial Analysis










Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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