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Evening Discover Card Customer Service Jobs (NOW HIRING)

Bankers' Bank of Kansas

Bank Card CSR

Wichita, KS · On-site

$15.75 - $21.50/hr

Bank Card CSR Job Summary: Responsible for providing customer service to bankers and cardholders via various contact methods, including phone, email, and mail. Hours of operation are 8:00 a.m. until ...

Bankers' Bank of Kansas

Bank Card CSR

Wichita, KS · On-site

$14.25 - $19.50/hr

Responsible for providing customer service to bankers and cardholders via various contact methods ... Promote strong teamwork with regular communication within the Bank Card team, BBOK teammates, and ...

Bank of Colorado

CREDIT CARD CSR

Papillion, NE · On-site

Job Title Assists with customer service phone and email requests from branches and processor call center. Performs various credit card duties. Responsibilities And Duties Researches customer requests.

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How much do evening discover card customer service jobs pay per year?

As of Aug 21, 2026, the average yearly pay for evening discover card customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Evening Discover Card Customer Service vs Discover Card Fraud Specialist?

AspectEvening Discover Card Customer ServiceDiscover Card Fraud Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; specialized training in fraud detection
Work EnvironmentCall centers, remote or on-site, during evening hoursCall centers, on-site or remote, focused on fraud cases
Employer & Industry UsageDiscover Bank, financial services industryDiscover Bank, financial services industry
Common Search & Comparison IntentCustomer service roles during evening hoursFraud prevention and investigation roles

While both roles work within Discover Bank and require customer service skills, the Evening Discover Card Customer Service focuses on assisting customers with account inquiries during evening hours. In contrast, the Discover Card Fraud Specialist specializes in detecting and investigating fraudulent activities, often requiring additional training in fraud prevention.

What cities are hiring for Evening Discover Card Customer Service jobs?

Cities with the most Evening Discover Card Customer Service job openings:

What are the most commonly searched types of Discover Card Customer Service jobs?

The most popular types of Discover Card Customer Service jobs are:

What states have the most Evening Discover Card Customer Service jobs?

States with the most job openings for Evening Discover Card Customer Service jobs include:

Evening Discover Card Customer Service jobs near you

Bank Card CSR

Bankers' Bank of Kansas

Wichita, KS • On-site

$15.75 - $21.50/hr

Other

Posted 8 days ago

Job description

Bank Card CSR

Job Summary: Responsible for providing customer service to bankers and cardholders via various contact methods, including phone, email, and mail. Hours of operation are 8:00 a.m. until 5:00 p.m., Monday through Friday, in a normal office environment.

Duties:

  • Answer incoming calls or emails from cardholders and banks with inquiries on accounts.
  • Responsible for maintenance on customer requests such as activation of cards, credit limit increases, deceased and divorce notifications, address changes, name changes and addition of cardholders.
  • Recommends improvements and automation of processes to increase efficiency and accuracy.
  • Promote strong teamwork with regular communication within the Bank Card team, BBOK teammates, and service partners, using appropriate methods depending on audience.
  • Ensure compliance and audit requirements are met on all responsibilities assigned by adhering to payment network regulations, as well as federal rules and regulations. These regulations include but are not limited to the Truth in Lending Act, Electronic Funds Transfers Act and Gramm-Leach-Bliley Act (Financial Privacy and Safeguard Rules), Identity Theft/Red Flag Rules and Bank Secrecy Act.
  • Other Duties as assigned.

Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • High school diploma or equivalent
  • Excellent customer service skills with ability to act in a positive and professional manner
  • Excellent written and verbal communication skills, with ability to clearly communicate detailed information to customers, coworkers, and management
  • Ability to follow detailed procedures within defined service level timeframes
  • Strong knowledge of Microsoft Excel and Microsoft Word
  • Mathematical and analytical skills
  • Ability to use basic office equipment and tools, such as the telephone, computer, calculator, fax machine, and copy machine
  • Ability to maintain confidentiality
  • Willingness to take on projects as needed while completing daily and monthly duties
  • Team oriented

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