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Nike Customer Service Jobs (NOW HIRING)

Nike

Senior Data Analyst

Beaverton, OR · On-site

$89K - $112K/yr

Senior Data Analyst- NIKE, Inc.- Beaverton, OR. Design, develop, and implement new decision support ... and customer attribution to support financial optimization and deep analytics; responsible for ...

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How much do nike customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for nike customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Nike Customer Service position, and why are they important?

To thrive as a Nike Customer Service representative, you need excellent communication skills, a high school diploma or equivalent, and experience in customer-facing roles. Familiarity with CRM systems, order management tools, and company-specific platforms is often required. Strong problem-solving abilities, patience, and a genuine passion for helping people are standout soft skills. These qualities enable representatives to resolve issues efficiently, build brand loyalty, and ensure a positive experience for Nike customers.

What is a Nike Customer Service job?

A Nike Customer Service job involves assisting customers with inquiries about products, orders, returns, and company policies. Representatives handle questions via phone, chat, email, or in-store, ensuring a positive customer experience. They help resolve issues, provide product recommendations, and support Nike’s brand values by delivering excellent service. Strong communication skills and a passion for sportswear can be beneficial in this role.

What are typical daily responsibilities for a Nike Customer Service representative?

As a Nike Customer Service representative, your daily tasks may include assisting customers via phone, email, or chat with order inquiries, product information, return requests, and troubleshooting issues. You’ll work in a team-oriented environment, collaborating closely with colleagues and other departments to ensure prompt and accurate resolutions. Representatives also help monitor feedback trends and escalate complex cases as needed. This role requires multitasking, staying updated on product lines, and providing world-class service to uphold Nike’s brand reputation.

More about Nike Customer Service jobs
What cities are hiring for Nike Customer Service jobs? Cities with the most Nike Customer Service job openings:
What are the most commonly searched types of Nike Customer Service jobs? The most popular types of Nike Customer Service jobs are:
What states have the most Nike Customer Service jobs? States with the most job openings for Nike Customer Service jobs include:
What job categories do people searching Nike Customer Service jobs look for? The top searched job categories for Nike Customer Service jobs are:
Nike Customer Service jobs near you
Infographic showing various Nike Customer Service job openings in the United States as of June 2026, with employment types broken down into 46% Full Time, 46% Part Time, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Retail Associate, SEAS - Converse Tulare (0-40 hours/week)

Retail Associate, SEAS - Converse Tulare (0-40 hours/week)

Nike

Tulare, CA • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Nike rating

7.6

Company rating: 7.6 out of 10

Based on 269 frontline employees who took The Breakroom Quiz

7th of 102 rated fashion retailers

Job description

Be an All Star as a Converse Retail Associate
You're energetic - a game-changer - and we want you on our team. Bring your authentic form of self-expression together with other individuals, creating a unique vibe that is unlike anywhere else. Our shoes are iconic, just like you and just like our customers. Be part of continuing our legacy of inspiring, motivating, and embracing the world of sport, culture, and creativity.
At Converse, we celebrate and welcome you for who you are and encourage you to bring your individual style and passion to your team. We enjoy pushing boundaries together and innovating beyond what we ever thought was possible. We're proud to offer you benefits you'll actually use, including product discounts, access to employee-only events and sample sales, incredible learning and growth opportunities, and so much more.
Who We're Looking For
  • You lead with service. You understand and obsess the consumer's needs, then guide them to the gear that elevates their performance.
  • You fuel the day's momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose.
  • You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported.
  • You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.

Leading With Your Best
  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
  • Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

The starting hourly rate for this position isㅤ$17.50
  • Must be at least 18 (U.S.)

Be Rewarded for a Job Well Done
  • Discounts up to 50% off for you and your eligible family members, from Nike, Converse, and Jordan
  • Tuition Assistance of up to $5,250 per calendar year (Eligibility Varies)
  • Accrued Paid Time Off and Holiday Pay (Eligibility Varies)
  • Medical, Dental and Vision Insurance (Eligibility Varies)
  • Parental & Family Leaves; Short and Long-Term Disability (Eligibility Varies)
  • Healthcare Flexible Spending Accounts & Dependent Care Flexible Spending Accounts (Eligibility Varies)
  • 401(k) Plan (Eligibility Varies)
  • Financial Coaching and Education Benefits (Eligibility Varies)
  • Commuter Benefits
  • Mental and Emotional Health Benefits
  • Child Development Support and Caregiving Benefits (Eligibility Varies)
  • Employee Assistance Program

An online assessment is part of the application process for this role. During the assessment, you'll be asked questions that give you the chance to demonstrate your personality and behavioral preferences by choosing between statements. The questions are directed at personality characteristics that relate to successful performance in the Retail Athlete/Associate role at NIKE. NIKE uses the scores from this assessment as part of determining who to advance in the hiring process. If you would like to request an accommodation related to the assessment, please contact Nike.Support@aon.com.

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