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Nike Customer Service Jobs in Santa Rosa, CA (NOW HIRING)

Field Sales Consultant

Novato, CA · On-site

$60K - $90K/yr

... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...

... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...

Field Sales Consultant

Napa, CA · On-site

$60K - $90K/yr

... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...

Field Sales Consultant

Novato, CA · On-site

$60K - $90K/yr

... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...

Field Sales Consultant

Novato, CA · On-site

$60K - $90K/yr

... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...

Field Sales Consultant

Napa, CA · On-site

$60K - $90K/yr

... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...

Field Sales Consultant

Santa Rosa, CA · On-site

$60K - $90K/yr

... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...

Field Sales Consultant

Santa Rosa, CA · On-site

$60K - $90K/yr

... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...

Field Sales Consultant

Santa Rosa, CA · On-site

$60K - $90K/yr

... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...

... and servicing existing systems. This versatility helps limit reduced hours and enhances job ... It also means you can solve customer problems in one visit, keeping you safely off the road and ...

... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. Principle Duties ...

Nike Customer Service information

See Santa Rosa, CA salary details

$10

$20

$29

How much do nike customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for nike customer service in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is a Nike Customer Service?

A Nike Customer Service job involves assisting customers with inquiries about products, orders, returns, and company policies. Representatives handle questions via phone, chat, email, or in-store, ensuring a positive customer experience. They help resolve issues, provide product recommendations, and support Nike’s brand values by delivering excellent service. Strong communication skills and a passion for sportswear can be beneficial in this role.

What are typical daily responsibilities for a Nike Customer Service representative?

As a Nike Customer Service representative, your daily tasks may include assisting customers via phone, email, or chat with order inquiries, product information, return requests, and troubleshooting issues. You’ll work in a team-oriented environment, collaborating closely with colleagues and other departments to ensure prompt and accurate resolutions. Representatives also help monitor feedback trends and escalate complex cases as needed. This role requires multitasking, staying updated on product lines, and providing world-class service to uphold Nike’s brand reputation.

What are the key skills and qualifications needed to thrive in the Nike Customer Service position, and why are they important?

To thrive as a Nike Customer Service representative, you need excellent communication skills, a high school diploma or equivalent, and experience in customer-facing roles. Familiarity with CRM systems, order management tools, and company-specific platforms is often required. Strong problem-solving abilities, patience, and a genuine passion for helping people are standout soft skills. These qualities enable representatives to resolve issues efficiently, build brand loyalty, and ensure a positive experience for Nike customers.

Can you work remote for Nike customer service?

Nike customer service roles are typically based in physical retail stores or call centers, and remote work is generally not available for these positions. However, some corporate or administrative roles within Nike may offer remote or hybrid options depending on the department and current company policies.

How does Nike deal with customer service?

Nike customer service representatives handle customer inquiries, complaints, and returns through various channels such as phone, email, and live chat. They are trained to provide timely and helpful assistance, often using customer relationship management (CRM) tools to track interactions and resolve issues efficiently.

What are popular job titles related to Nike Customer Service jobs in Santa Rosa, CA?

For Nike Customer Service jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Nike Customer Service jobs in Santa Rosa, CA look for?

The top searched job categories for Nike Customer Service jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Nike Customer Service jobs?

Cities near Santa Rosa, CA with the most Nike Customer Service job openings:

Infographic showing various Nike Customer Service job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 61% Full Time, 34% Part Time, and 5% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

Nike Kids Camp Director / i9 Sports League Program Director

Novato, CA • On-site

$24 - $26/hr

Full-time

Retirement

Re-posted yesterday


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Training & development

i9 Sports
i9 Sports is a recreational youth sports league teaching kids the fundamentals of soccer, flag football, baseball, basketball, and volleyball. Our Mission is to Help Kids Succeed in Life Through Sports!
Nike Kids Camp Director - Job Summary & Responsibilities
The Nike Kids Camp Director will lead i9 Sports Nike Kids Camps over the Summer. These are multi-sport, week long camps for kids ages 5-12.
Responsibilities Include:
1. Ensuring a positive and fun experience for camp attendees
2. Managing camp counselors
3. Check In / Check Out of kids and effective communication with parents
A Day in the Life
Camp Directors will spend the full day interacting and engaging with kids in a sports environment to deliver a great experience. You should enjoy working with kids, have an outgoing and fun personality, have familiarity with the popular sports, and a strong attention to detail.
Program Director - Job Summary & Responsibilities
Starting in the Fall this position will also be a Program Director for the Petaluma i9 Sports League. i9 Sports leagues offer soccer, flag football, T-ball, basketball, and volleyball for kids ages 3 -14. These are one day per week (Saturdays or Sundays) programs where kids have a 30 min practice and 30 min game with their team.
Responsibilities Include:
1. Overall management of gameday experience to ensure quality experience for kids and parents
2. Managing Sport Coordinators
3. Coaching/Leading Instructional programs as necessary
4. Problem solving and excellent customer service
A Day in the Life
Program Directors will spend the Saturday or Sunday managing all operations for a successful game day. You should enjoy working with kids, have familiarity with the popular sports, and a strong attention to detail. You should also be comfortable dealing with many things going on at once and enjoy a fast-paced work environment.
Experience/Availability
The Fall Season and seasons beyond will take place Saturdays or Sundays in Petaluma. Approximate hours are 7:30am - 2pm.
What this Job Will Provide You (Besides Pay)
  • Experience working in a fast-paced environment. This job will not be boring!
  • Teach you how to communicate with many different types of people - kids, parents, coaches, etc.
  • Network and meet families in your community
  • A fun, safe work environment with friendly people

If the above sounds like a good fit for you, we'd love to hear from you!
Compensation: $24.00 - $26.00 per hour
With over 3.5 million registrations in communities across the country, i9 Sports is the nation's largest multi-sport provider focused solely on high-quality, community-based youth sports programs. We offer youth sports leagues, camps and clinics for kids ages 3 and up in today's most popular sports such as: flag football, soccer, basketball, baseball, volleyball, and lacrosse. To achieve our mission of helping kids succeed in life through sports, i9 Sports provides a youth sports experience unlike any other, teaching the importance of good sportsmanship on the field and in life. We are committed to providing age-appropriate instruction, making sports fun for kids, and convenient for today's busy families. To us, it's The Way Youth Sports Should Be.
Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment.