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Evening Nike Customer Service Jobs in Riverside, CA

Nike Factory Store Address: 4557 Mills Cir, Ontario, CA 91764 Starting Pay Rate: $22.00/hr. Hours ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

As a Customer Service Representative, you will be responsible for providing exceptional service to ... Evening shift * Morning shift Ability to Relocate: * Anaheim, CA: Relocate before starting work ...

New

Role Specific Information Required Morning and Evening Availability About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working ...

Be Seen First

We're hiring a Customer Service Representative to take great care of the people who bought our home ... No evening shifts, no night shifts, no weekends * Onsite at our new warehouse & office: 1645 Leeson ...

New

Veteran-friendly

Be Seen First

We're hiring a Customer Service Representative to take great care of the people who bought our home ... No evening shifts, no night shifts, no weekends * Onsite at our new warehouse & office: 1645 Leeson ...

New

Veteran-friendly

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Showing results 1-20

Evening Nike Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do evening nike customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for evening nike customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is an evening Nike customer service representative?

Evening Nike Customer Service jobs involve assisting Nike customers with inquiries, orders, returns, and product information during evening hours. Employees in this role typically respond to customer questions via phone, email, or chat, ensuring a positive experience and resolving any issues efficiently. These positions require strong communication skills, patience, and a good understanding of Nike products and policies. Working evening shifts can provide flexibility for those who have daytime commitments or prefer non-traditional work hours.

What are the key skills and qualifications needed to thrive as an evening Nike customer service representative?

To excel as an Evening Nike Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and basic computer proficiency are typically required. Outstanding candidates demonstrate patience, adaptability, and a customer-focused mindset to effectively handle inquiries and resolve issues during evening hours. These skills ensure prompt, high-quality support that maintains Nike's brand reputation and customer satisfaction.

What are some common challenges faced by evening Nike customer service representatives, and how can they be managed?

Evening Nike Customer Service representatives often encounter a higher volume of inquiries related to order status, returns, and product availability as customers shop after traditional work hours. Managing these busy periods requires strong multitasking skills and the ability to remain calm while handling multiple chats or calls. Representatives can effectively manage these challenges by staying organized, utilizing Nike's customer support tools, and collaborating closely with teammates to share information and resolve issues efficiently. Regular communication with supervisors is also encouraged to address recurring concerns and stay updated on policy changes.

What is the difference between Evening Nike Customer Service vs Retail Sales Associate?

AspectEvening Nike Customer ServiceRetail Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentRetail store, evening shifts, customer interactionRetail store, various shifts, customer interaction
Industry UsageCommonly employed in athletic apparel stores like NikeCommon across retail stores, including Nike
Search & Comparison IntentUnderstanding job roles, hours, and responsibilitiesSimilar customer-facing retail roles, shift details

Both Evening Nike Customer Service and Retail Sales Associate roles involve customer interaction in retail environments. The main difference lies in shift timing, with the former focusing on evening hours, and in some responsibilities related to customer service specific to Nike products. Both roles require similar credentials and are integral to retail operations in the industry.

What are the most commonly searched types of Nike Customer Service jobs in Riverside, CA?

The most popular types of Nike Customer Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Evening Nike Customer Service jobs?

Cities near Riverside, CA with the most Evening Nike Customer Service job openings:

Supervisor - Nike Ontario Mills

Ontario, CA • On-site


Nike
Retail • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

7th of 104 rated fashion retailers

People enjoy working here

Good employer

Recommended by students


$22 - $28.60/hr

Full-time

Medical, Retirement, PTO

Posted 8 days ago


Job description

The hourly rate for this position ranges from $22.00 to $28.60. Actual pay rate will vary based on a candidate's location, qualifications, skills and experience.
Information about benefits can be found here.
Location & Store Type: Nike Factory Store
Address: 4557 Mills Cir, Ontario, CA 91764
Starting Pay Rate: $22.00/hr.
Hours: Full Time - 34-40 hours per week, including nights and weekends
We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist. Are you ready to embrace it? Let's do it.
Lace Up as a Nike Retail Supervisor
As a Nike Retail Supervisor, you're the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You'll work with your team to focus on customer service and get to the win the right way.
When we say team, we mean it. We go after goals together. We support your bold ideas - and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments - that's our culture. Bring your just-do-it attitude, and let's be game-changers together.
Be Rewarded for a Job Well Done
  • Discounts for you and your family from Nike, Converse and Jordan up to 50% off
  • Accrued Paid Time Off and Holiday Pay
  • All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
  • Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
  • The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
  • Access to support through Optum Employee Assistance Program at no cost for you and your family
  • Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates
  • Information about benefits can be found here

Putting Your Best Foot Forward
  • Must be at least 18 (U.S)
  • 1 year of retail or consumer service experience
  • Flexibility to work nights, weekends and holidays based on store needs
  • Use customer service authentically to ensure customers feel seen and understood in our stores
  • Ability to learn and train on the latest products and technologies
  • Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

What You're Responsible For
  • Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
  • Bringing your positive attitude and passion to your teammates and customers every day
  • Lead by example and deliver service in line with Nike's Service Principles to bring the consumer journey to life.
  • Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
  • Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
  • Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
  • Showing up for your teammates by attending store events

#mynext: Be Empowered to Grow within Nike and Create the Future


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