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Chat Operator Jobs in Riverside, CA (NOW HIRING)

Tim Moran Ford

Internet Automotive Sales

Hemet, CA · On-site

$16.90/hr

... live chat) within 3 minutes of receipt. * Pipeline Management: Maintain structured follow-up ... Send custom video messages to 100% of leads as standard operating procedure-introducing yourself ...

iFlow Inc

Senior AV Design & Operations Engineer

Irvine, CA · On-site

$86K - $113K/yr

Responsible for configuring, operating, and maintaining Audio-Visual (AV) equipment and solutions ... chat, or other ad-hoc communication. Motivated and driven to tackle daily assignment and build ...

Tim Moran Auto Group

Internet Automotive Sales

Hemet, CA · On-site

$41.16/hr

... live chat) within 3 minutes of receipt. * Pipeline Management: Maintain structured follow-up ... Send custom video messages to 100% of leads as standard operating procedure--introducing yourself ...

Tim Moran Ford

Internet Automotive Sales

Hemet, CA

$16.90/hr

... live chat) within 3 minutes of receipt. * Pipeline Management: Maintain structured follow-up ... Send custom video messages to 100% of leads as standard operating procedure--introducing yourself ...

The Habit Burger Grill

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

Our Service Desk is operated almost 24 hours per day, 7 days a week - weekend work will be required ... browser chat or email. • Spanish speaking is a plus. • Some travel may be required to visit ...

Revelyst

B2C Customer Experience

Irvine, CA

$17.50 - $20/hr

Support inbound calls, email, and chat from customers * As the frontline contact for consumers, you ... Working knowledge of SAP operating system is a plus * Previous experience with ZenDesk or similar ...

Right at Home

Caregiver

Yucaipa, CA · On-site

$17 - $18/hr

Active Companionship - Chat, play games, take walks, and accompany clients on errands or ... This agency is independently owned and operated. Your application will go directly to the agency ...

Glidewell Dental

Desktop Systems Analyst

Riverside, CA · On-site

$27.81 - $34/hr

Provides technical support across the company via in-person, email, chat, or phone. * Repairs and ... operating systems; determines source of problems and classifies its level, priority, and nature.

Revelyst

B2C Customer Experience

Irvine, CA · On-site

$17.50 - $20/hr

Support inbound calls, email, and chat from customers * As the frontline contact for consumers, you ... Working knowledge of SAP operating system is a plus * Previous experience with ZenDesk or similar ...

Yum

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

Our Service Desk is operated almost 24 hours per day, 7 days a week - weekend work will be required ... browser chat or email. • Spanish speaking is a plus. • Some travel may be required to visit ...

Right at Home

Caregiver

Yucaipa, CA · On-site

$17 - $18/hr

Active Companionship - Chat, play games, take walks, and accompany clients on errands or ... This agency is independently owned and operated. Your application will go directly to the agency ...

Redwood Trust Inc

Sr. Service Desk Engineer

Irvine, CA · On-site

$100K - $130K/yr

... chat, and in person. * Troubleshoot and resolve hardware, software, network, printing, remote ... Create and maintain technical documentation, knowledge base articles, and standard operating ...

Redwood Trust Inc

Sr. Service Desk Engineer

Irvine, CA · On-site

$100K - $130K/yr

... chat, and in person. * Troubleshoot and resolve hardware, software, network, printing, remote ... Create and maintain technical documentation, knowledge base articles, and standard operating ...

Right at Home

Caregiver

Yucaipa, CA · On-site

$17 - $18/hr

Active Companionship - Chat, play games, take walks, and accompany clients on errands or ... This agency is independently owned and operated. Your application will go directly to the agency ...

Redwood Trust, Inc.

Sr. Service Desk Engineer

Irvine, CA · On-site

$100 - $130/hr

... chat, and in person. * Troubleshoot and resolve hardware, software, network, printing, remote ... Create and maintain technical documentation, knowledge base articles, and standard operating ...

Right at Home

Caregiver

Yucaipa, CA · On-site

$17 - $18/hr

Active Companionship - Chat, play games, take walks, and accompany clients on errands or ... This agency is independently owned and operated. Your application will go directly to the agency ...

Right at Home

Caregiver

Yucaipa, CA · On-site

$17 - $18/hr

Active Companionship - Chat, play games, take walks, and accompany clients on errands or ... This agency is independently owned and operated. Your application will go directly to the agency ...

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Showing results 41-60

All JobsChat Operator JobsChat Operator Jobs in Riverside, CA

Chat Operator information

See Riverside, CA salary details

$12

$21

$31

How much do chat operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for chat operator in Riverside, CA is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.85 per hour, depending on experience, location, and employer.

What is a chat operator?

Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a chat operator?

To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.

How does a chat operator typically collaborate with other team members to ensure consistent customer support?

Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.

What is the difference between Chat Operator vs Customer Service Representative?

AspectChat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications may be preferred
Work EnvironmentOnline, remote or call center settingsCall centers, retail, or office settings, often remote or in-person
Industry UsageCustomer support via live chat platformsCustomer support across multiple channels including phone, email, and chat
Primary FocusHandling live chat inquiries and providing instant supportResolving customer issues through various communication channels

While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.

What are popular job titles related to Chat Operator jobs in Riverside, CA?

For Chat Operator jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Chat Operator jobs in Riverside, CA look for?

The top searched job categories for Chat Operator jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Chat Operator jobs?

Cities near Riverside, CA with the most Chat Operator job openings:

Chat Operator jobs near you
Infographic showing various Chat Operator job openings in Riverside, CA as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $44,137 per year, or $21.2 per hour.

Internet Automotive Sales

Tim Moran Ford

Hemet, CA • On-site

$16.90/hr

Full-time

Posted 24 days ago

Job description

Description
The Internet Automotive Sales Specialist drives dealership revenue by converting digital leads, social media inquiries, and web traffic into scheduled dealership appointments and completed vehicle sales. This role modernizes traditional automotive sales through high-velocity CRM management, mandatory personalized video messaging for every customer inquiry, and an ultra-fast response standard of under 3 minutes.
Pay: $16.90/hr + Commission + Weekend & Motivation Bonuses (Quota Required)
Key Responsibilities
1. Digital Lead Management & CRM Execution
  • Ultra-Fast Response: Guarantee initial contact with incoming internet leads (website forms, third-party portals like CarGurus/Autotrader, social DMs, and live chat) within 3 minutes of receipt.
  • Pipeline Management: Maintain structured follow-up cadences within the dealership CRM (Dealer Socket, Ignite Ups, Apollo, Autohub), ensuring all customer contacts, notes, and tasks are updated daily.
  • Consultative Guidance: Assist online shoppers with vehicle specs, pricing breakdowns, trade-in valuations, and financing pre-approvals.
  • Aggressive Appointment Setting: Convert 60% of contacted customers into confirmed showroom test-drive appointments or home-delivery arrangements.
  • Direct Sale: Conduct in-person vehicle presentations, test drives, and sales negotiations.
  • Sales Conversion Rate12% - 15% total lead-to-close ratio
2. Mandatory Personalized Video Outreach
  • Universal Video Process: Send custom video messages to 100% of leads as standard operating procedure-introducing yourself, confirming inventory availability, and walking around specific vehicles.
  • Tailored Walkarounds: Highlight specific features, options, and vehicle conditions tailored directly to questions asked in the customer's initial inquiry using platforms like Trade Pending
  • Relationship & Trust: Utilize video clips for follow-up touch points, appointment confirmations, and post-purchase thank-yous to build immediate rapport before the customer sets foot on the lot.
3. Social Media Marketing & Brand Building
  • Content Creation: Produce organic content across platforms (Facebook, Instagram, TikTok, LinkedIn) featuring new inventory arrivals, vehicle delivery photos, customer testimonials, and quick vehicle tips.
  • Marketplace & Group Listing: Post select used and new inventory on local channels like Facebook Marketplace and regional automotive groups to drive organic, direct-message leads.
  • Lead Conversion: Actively monitor direct messages and comments across social channels, transitioning casual inquiries into formal CRM contacts and showroom appointments.
4. Sales & Showroom Delivery
  • Direct Sale: Conduct in-person vehicle presentations, test drives, and sales negotiations.
  • Post-Sale Engagement: Maintain post-sale contact to secure positive online reviews, drive referral business, and track lease/financing renewals.

Qualifications & Requirements
  • Experience: 1+ years in automotive sales or BDC/internet sales.
  • Camera Confidence: Exceptional ability to communicate naturally on camera for required video emails, video text messages, and social media reels.
  • Quota-Driven Focus: Highly motivated to hit individual quotas to unlock performance bonuses and incentives.
  • Speed & Discipline: Thrives in a fast-paced environment with a focus on immediate response times and continuous process compliance.
  • Social Media Savvy: Demonstrable skill in managing professional business pages, posting engaging short-form video content, and managing direct-message pipelines.
  • Tech Proficiency: Hands-on experience with dealership CRM systems, video messaging software, inventory management tools, and Microsoft Office / Google Workspace.
  • Licensing: Valid driver's license with a clean driving record.

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