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Part Time Answering Service Jobs (NOW HIRING)

Apello

Answering Service Agent

UT · On-site +1

$15.50 - $19/hr

Job Type Part-time Description Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium ...

Apello

Answering Service Agent

West Valley City, UT · On-site

$15.50 - $19/hr

Interact with callers in a courteous, professional and helpful manner Work Schedule: Part Time 15 ... Answering Service Agents are required to work: Weekends: One weekend day EVERY week - either ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

Job Type Part-time Description Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium ...

Endeavor Health

$19.89 - $28.84/hr

EMH Main Hospital Elmhurst * Full Time/Part Time: Part Time (20 hours) * Hours: Monday-Friday ... Enters Physician Answering Service on-call schedules ensuring correct contact information. Edits ...

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Part Time Answering Service information

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How much do part time answering service jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for part time answering service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Answering Service Representative, and why are they important?

To thrive as a Part Time Answering Service Representative, you need excellent verbal communication, active listening, and basic computer skills, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is typically required. Strong interpersonal skills, professionalism, and the ability to remain calm under pressure set top performers apart. These abilities ensure accurate message delivery, positive customer interactions, and reliable support for client businesses.

What are some common challenges faced in a part-time answering service role, and how can I overcome them?

In a part-time answering service role, common challenges include managing high call volumes during peak times, quickly adapting to different client needs, and maintaining professionalism with difficult callers. To overcome these, it's helpful to develop strong multitasking and active listening skills, familiarize yourself with clients' businesses, and follow clear scripts or protocols. Supportive team structures and regular training are often provided to ensure you feel confident and capable in handling various scenarios.

What is a part time answering service?

A part time answering service is a company or individual that handles incoming calls for clients during specific hours rather than full-time. These services are ideal for businesses that need professional call management during peak periods, after-hours, or when in-house staff are unavailable. Operators answer calls, take messages, provide information, or forward urgent inquiries as needed. This flexible arrangement helps businesses maintain customer service standards without the need to hire full-time receptionists.

What is the difference between Part Time Answering Service vs Part Time Receptionist?

AspectPart Time Answering ServicePart Time Receptionist
CredentialsBasic communication skills, sometimes training in call handlingHigh school diploma, customer service skills
Work EnvironmentRemote or call center settingFront desk of an office or business
Industry UsageCustomer support, medical offices, small businessesCorporate offices, clinics, hotels
Search & Comparison IntentUnderstanding remote call handling servicesIn-person front desk duties

Part Time Answering Services primarily handle inbound calls remotely, focusing on call management and customer support, while Part Time Receptionists work onsite at a business front desk, greeting visitors and managing in-person inquiries. Both roles require communication skills but differ in environment and specific duties.

More about Part Time Answering Service jobs
What cities are hiring for Part Time Answering Service jobs? Cities with the most Part Time Answering Service job openings:
What are the most commonly searched types of Answering Service jobs? The most popular types of Answering Service jobs are:
What states have the most Part Time Answering Service jobs? States with the most job openings for Part Time Answering Service jobs include:
What job categories do people searching Part Time Answering Service jobs look for? The top searched job categories for Part Time Answering Service jobs are:
Part Time Answering Service jobs near you
Infographic showing various Part Time Answering Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.
Answering Service Agent

Answering Service Agent

Apello

UT • On-site, Remote

$15.50 - $19/hr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 9 days ago

Job description

Job Type
Part-time
Description
Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium-size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.
The businesses we serve cover many industries including:
  • Health Care,
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers,
  • Property Management,
  • Government Agencies,
  • and many others.

All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!
Our company is small and flexible. Every employee is important and valued. Benefits include:
  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities

ANSWERING SERVICE AGENT RESPONSIBILITIES
  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:
Part Time 15 hours - 25 hours per week
Days
Specific Range of Hours Required: Monday, Wednesday, Thursday & Friday 6:00 AM - 6:00 PM
Weekend Day Required (Range): SUNDAY 6:00 AM - 11:00 PM
Requirements
SCHEDULE REQUIREMENTS:
Apello provides service 24/7, 365 days per year. Answering Service Agents are required to work:
Weekends:
One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.
Holidays:
Apello provides service on ALL major holidays. Answering Service Agents are required to work on some holidays.
SKILLS/QUALIFICATIONS:
  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

EDUCATION/EXPERIENCE:
  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students

REMOTE WORK REQUIREMENTS:
  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • You must have an Ethernet cord to connect to your modem

Salary Description
$15.50 - $19
APELLO logo

About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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