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Part Time Answering Service information

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How much do part time answering service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for part time answering service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is a part time answering service?

A part time answering service is a company or individual that handles incoming calls for clients during specific hours rather than full-time. These services are ideal for businesses that need professional call management during peak periods, after-hours, or when in-house staff are unavailable. Operators answer calls, take messages, provide information, or forward urgent inquiries as needed. This flexible arrangement helps businesses maintain customer service standards without the need to hire full-time receptionists.

What are the key skills and qualifications needed to thrive as a part time answering service representative?

To thrive as a Part Time Answering Service Representative, you need excellent verbal communication, active listening, and basic computer skills, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is typically required. Strong interpersonal skills, professionalism, and the ability to remain calm under pressure set top performers apart. These abilities ensure accurate message delivery, positive customer interactions, and reliable support for client businesses.

What are some common challenges faced in a part time answering service role, and how can I overcome them?

In a part-time answering service role, common challenges include managing high call volumes during peak times, quickly adapting to different client needs, and maintaining professionalism with difficult callers. To overcome these, it's helpful to develop strong multitasking and active listening skills, familiarize yourself with clients' businesses, and follow clear scripts or protocols. Supportive team structures and regular training are often provided to ensure you feel confident and capable in handling various scenarios.

What is the difference between Part Time Answering Service vs Part Time Receptionist?

AspectPart Time Answering ServicePart Time Receptionist
CredentialsBasic communication skills, sometimes training in call handlingHigh school diploma, customer service skills
Work EnvironmentRemote or call center settingFront desk of an office or business
Industry UsageCustomer support, medical offices, small businessesCorporate offices, clinics, hotels
Search & Comparison IntentUnderstanding remote call handling servicesIn-person front desk duties

Part Time Answering Services primarily handle inbound calls remotely, focusing on call management and customer support, while Part Time Receptionists work onsite at a business front desk, greeting visitors and managing in-person inquiries. Both roles require communication skills but differ in environment and specific duties.

More about Part Time Answering Service jobs

What cities are hiring for Part Time Answering Service jobs?

Cities with the most Part Time Answering Service job openings:

What are the most commonly searched types of Answering Service jobs?

The most popular types of Answering Service jobs are:

What states have the most Part Time Answering Service jobs?

States with the most job openings for Part Time Answering Service jobs include:

What job categories do people searching Part Time Answering Service jobs look for?

The top searched job categories for Part Time Answering Service jobs are:

Part Time Answering Service jobs near you
Infographic showing various Part Time Answering Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Customer Service Representative II- Main Hospital Elmhurst

NorthShore

Elmhurst, IL • On-site

$19.89 - $28.84/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Endeavor Health rating

7.0

Company rating: 7.0 out of 10

Based on 402 frontline employees who took The Breakroom Quiz

421st of 898 rated healthcare providers

Job description

Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
  • Sign on bonus: N/A
  • Position: Customer Service Representative II
  • Location: EMH Main Hospital Elmhurst
  • Full Time/Part Time: Part Time (20 hours)
  • Hours: Monday-Friday: Every Tue 3p-7p, Fri 11a-7:30p, every other weekend 8a-4:30p
    Holiday - 1 summer & 1 winter holiday shift per year
  • Required Travel: No

What you will do:
  • Communicates professionally to all patients, physicians, and staff members. Operates computer terminal to answer, transfer and relay incoming telephone calls.
  • Handles Operator calls for multiple facilities, while navigating our dual database between hospital locations. Initiates "Codes/Emergency Alerts" per Hospital policy and procedure, system wide.
  • Assists Supervisor in clarifying instructions for patients calling for hospital services and providing Codes/Emergency Alerts feedback to improve patient safety.
  • Document and relay messages for physicians and their offices.
  • Analyzes caller's needs concerning physician's answering service. Obtains necessary information and contacts physician on call and/or office as determined by urgency of call and physicians' instructions.
  • Enters Physician Answering Service on-call schedules ensuring correct contact information. Edits data and notifies Lead/Liaison/Supervisor of any problems.
  • Assists Liaison and Supervisor in clarifying instructions for patients calling the answering service.
  • Processes calls for the Patient Experience EEH System. Follows guidelines to deescalate, as needed. Analyzes needs to determine which facility the caller has concerns with and directs message to the appropriate Patient Experience team.
  • Processes calls for EEH System Service Center departments. Communicates professionally to answer, analyze and assign workers to requests.
  • Triages calls for the EEH System Walk in Clinics and Immediate Care locations, including analyzing caller's needs while providing such information as hours, locations, services available per location, price estimates and insurance guidance as well as escalating emergency concerns.
  • Communicates professionally to all patients, physicians, and staff members. Operates computer terminal to answer call lights.
  • Relays patient requests to appropriate caregivers by selecting specific palettes and including required information.
  • Monitors and escalates call lights to ensure timely responses.
  • Launches codes and other emergency alerts. Monitors and checks in to ensure all have responded.
  • Communicates professionally and analyzes caller needs concerning physician referral and class information. Provides requested information and obtains necessary data.
  • Run rosters, monitor participants, make recommendations on class offerings and sizes, as needed.

What you will need:
  • High School Diploma or GED
  • One year of call center experience
  • Proficiency with Microsoft Office applications
  • Good grammar and spelling skills to effectively talk to callers and communicate via e-mail, fax, and paging
  • Strong organizational skills
  • Aptitude for organization, people, and non-routine situations
  • Ability to move across multiple computer environments and effectively adapt their customer service skills
  • Ability to conduct searches, access and retrieve knowledge/information on the World Wide Web
  • Knowledge of hospital operations and departments

Benefits:
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off
  • Community Involvement Opportunities

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