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Part Time Answering Service Jobs in Florida (NOW HIRING)

AnswerAide

Customer Service Representative

Saint Augustine, FL

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on the phone

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All JobsAnswering Service JobsPart Time Answering Service JobsPart Time Answering Service Jobs in Florida

Part Time Answering Service information

See Florida salary details

$9

$17

$29

How much do part time answering service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for part time answering service in Florida is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $20.48 per hour, depending on experience, location, and employer.

What is a part time answering service?

A part time answering service is a company or individual that handles incoming calls for clients during specific hours rather than full-time. These services are ideal for businesses that need professional call management during peak periods, after-hours, or when in-house staff are unavailable. Operators answer calls, take messages, provide information, or forward urgent inquiries as needed. This flexible arrangement helps businesses maintain customer service standards without the need to hire full-time receptionists.

What are the key skills and qualifications needed to thrive as a part time answering service representative?

To thrive as a Part Time Answering Service Representative, you need excellent verbal communication, active listening, and basic computer skills, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is typically required. Strong interpersonal skills, professionalism, and the ability to remain calm under pressure set top performers apart. These abilities ensure accurate message delivery, positive customer interactions, and reliable support for client businesses.

What are some common challenges faced in a part time answering service role, and how can I overcome them?

In a part-time answering service role, common challenges include managing high call volumes during peak times, quickly adapting to different client needs, and maintaining professionalism with difficult callers. To overcome these, it's helpful to develop strong multitasking and active listening skills, familiarize yourself with clients' businesses, and follow clear scripts or protocols. Supportive team structures and regular training are often provided to ensure you feel confident and capable in handling various scenarios.

What is the difference between Part Time Answering Service vs Part Time Receptionist?

AspectPart Time Answering ServicePart Time Receptionist
CredentialsBasic communication skills, sometimes training in call handlingHigh school diploma, customer service skills
Work EnvironmentRemote or call center settingFront desk of an office or business
Industry UsageCustomer support, medical offices, small businessesCorporate offices, clinics, hotels
Search & Comparison IntentUnderstanding remote call handling servicesIn-person front desk duties

Part Time Answering Services primarily handle inbound calls remotely, focusing on call management and customer support, while Part Time Receptionists work onsite at a business front desk, greeting visitors and managing in-person inquiries. Both roles require communication skills but differ in environment and specific duties.

What are the most commonly searched types of Answering Service jobs in Florida?

The most popular types of Answering Service jobs in Florida are:

What are popular job titles related to Part Time Answering Service jobs in Florida?

For Part Time Answering Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Part Time Answering Service jobs in Florida look for?

The top searched job categories for Part Time Answering Service jobs in Florida are:

What cities in Florida are hiring for Part Time Answering Service jobs?

Cities in Florida with the most Part Time Answering Service job openings:

Part Time Answering Service jobs near you
Infographic showing various Part Time Answering Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,803 per year, or $17.2 per hour.

Customer Service Representative

AnswerAide

Saint Augustine, FL

$14 - $19/hr

Full-time, Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 21 days ago

Job description

AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on the phone? Can you provide quality customer service? Do you want to work for a supportive and growing company? If so, please continue reading!

This phone operator position earns a competitive wage based on your skills. We provide great benefits and perks, including medical, dental, vision, short-term and long-term disability, life insurance, and paid time off (PTO). If this sounds like the right customer service opportunity as a phone operator for you, apply today!

ABOUT ANSWER AIDE

AnswerAide is a dedicated provider of 24/7 telephone answering services and customer service outsourcing for businesses. Our superb team handles the after-hours and overflow phone calls, customer service outsourcing, and other administrative tasks when needed for our clients. Our services help various companies stay at the top of their industries because of the excellent support their customers receive. We strive to create the best experience for every caller by treating them like our own customers, and we treat our own customers like they are family.

Our team always goes the extra mile to ensure that all calls are handled professionally. Customer service training is provided to all employees so that everyone can give the highest quality of service. Our business wouldn't thrive without our employees, and we like to show them our appreciation by offering a positive work environment and exceptional benefits!

A DAY IN THE LIFE OF AN ANSWERING SERVICE AGENT

As a virtual receptionist, you are the backbone of our company. Your main responsibilities include receiving inbound calls and placing outbound calls. You listen attentively and collect customer data to provide them with basic information about the services and support they seek. Taking accurate notes and detailed messages is a main part of the job, and you have no problem balancing this while speaking clearly on the phone. You help schedule appointments for customers and process orders and payments while ensuring all calls are documented and reported to the appropriate business. Maintaining order is a skill that comes naturally to you, and you find great satisfaction in helping others through quality customer service!

QUALIFICATIONS OF AN ANSWERING SERVICE AGENT

  • A resident of AL, FL, GA, or TX
  • Ability to type 40+ words per minute with minimal errors
  • Ability to follow instructions
  • Must be able to multitask (talk, type, and follow scripting verbatim)
  • Strong customer service skills
  • Strong computer skills
  • Being bilingual is not required, but a plus

COMPUTER REQUIREMENTS
-PC w/ Windows 11
-Memory (RAM): 8GB minimum
-Hard Drive: 100 GB minimum available space
-PC should be less than three years old
-High-speed internet with a minimum of 50 Mbps download speed, with low latency. No wireless, cellular, satellite, or Wi-Fi connections
-Please view our full list of equipment requirements

Do you have excellent verbal and written communication skills? Can you maintain professionalism and use a clear speaking voice on the phone? Can you balance multiple tasks at once while demonstrating good time management? Do you have an upbeat, enthusiastic, and friendly personality? Are you detail-oriented? If so, we want to hear from you about this phone operator opportunity!

Apply