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Answering Service Jobs (NOW HIRING)

Longwood Collective

Answering Service Operator

Boston, MA · On-site

$20 - $22/hr

Position Overview We are currently hiring for Full-Time, Answering Service Operators! In this role, you will take phone calls for several large hospitals and private medical practices across the ...

Alarm Systems Inc

Answering Service Manager

Quincy, IL · On-site

$22/hr

Midwest Answer is hiring a full-time Answering Service Manager to lead our dedicated team of customer service professionals. This is an on-site position, not remote. We are a 24/7/365 answering ...

Alarm Systems

Answering Service Manager

Quincy, IL · On-site

We are a 24/7/365 answering service that handles inbound calls for a wide range of clients across the country. Our agents provide professional supportno sales callswith a strong local presence. We ...

Alarm Systems Inc

Answering Service Manager

Quincy, IL · On-site

$22/hr

Midwest Answer is hiring a full-time Answering Service Managerto lead our dedicated team of customer service professionals. This is an on-site position, not remote. We are a 24/7/365 answering ...

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Answering Service information

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$12

$23

$39

How much do answering service jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for answering service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone working in an answering service?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

How can I make 2000 a week working from home?

Answering service jobs can pay varying rates, but earning $2000 weekly typically requires working multiple shifts, often full-time hours, and gaining experience to handle high call volumes. Developing strong communication skills and using relevant software can improve earning potential, though income depends on the employer and the number of hours worked.

What are the key skills and qualifications needed to thrive in the Answering Service position, and why are they important?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

How to become an answering service?

To work as an answering service operator, you typically need good communication skills, basic computer proficiency, and a quiet work environment. Some employers may require training on specific call handling software or customer service protocols, and a high school diploma is usually sufficient. Certification is not mandatory but can enhance job prospects in customer support roles.

Do answering services still exist?

Answering services as a job still exist and involve handling calls for businesses, often requiring skills in communication and basic computer use. They are commonly used in industries like healthcare, legal, and customer support, with many companies offering remote or on-site positions.

How much do answering services pay?

Answering service agents typically earn between $10 and $15 per hour, with pay rates varying based on experience, location, and whether the position is part-time or full-time. Some roles may offer additional incentives or flexible schedules, and proficiency with phone systems and customer service skills are often required.

What is an Answering Service job?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

More about Answering Service jobs
What cities are hiring for Answering Service jobs? Cities with the most Answering Service job openings:
What are the most commonly searched types of Answering Service jobs? The most popular types of Answering Service jobs are:
What states have the most Answering Service jobs? States with the most job openings for Answering Service jobs include:
What job categories do people searching Answering Service jobs look for? The top searched job categories for Answering Service jobs are:
Answering Service jobs near you
Infographic showing various Answering Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.
Answering Service Agent

Answering Service Agent

Answering Service Care

Margate, FL • On-site

$18.50/hr

Other

Medical, Dental, Vision, PTO

Re-posted 25 days ago

Job description

About Answering Service Care
A Legacy of Excellence in Customer Service
For over 50 years, Answering Service Care (ASC) has been a trusted live answering service for more than 4,000 businesses nationwide. From law firms and contractors to medical offices, franchises, insurance agencies, and more, we provide professional, reliable customer service across all industries.
As a third-generation family business, ASC is built on a people-first culture, where long-term relationships-with both clients and employees-are at the core of what we do. Many of our team members and clients have been with us for more than 20 years. With nearly 200 employees across three offices in New Jersey, North Carolina, and Florida, we take pride in training skilled customer service professionals to provide:
  • Warm, professional call handling
  • Lead intakes
  • Appointment scheduling
  • Call transfers and accurate message relay
  • Live chat, SMS, and email support
At ASC, we get it, so our clients don't have to-and we want you to be part of our growing team.
Why Join ASC?
  • A people-first culture that values long-term relationships and career growth
  • Industry-leading training to build expertise across multiple industries
  • Career stability and advancement opportunities with a company that has thrived for 50 years
Our Mission
To create seamless connections between businesses and their customers through tailored communication solutions that foster lasting relationships and consistently exceed expectations.
If you are passionate about customer service and thrive in a professional, fast-paced environment, we would love to connect with you.
Operator Role
Empathize. Communicate. Resolve.
  • We're seeking top-notch Customer Service Representatives to deliver exceptional support for our clients.
  • While you will primarily handle calls for one designated set of industries, you may also support other accounts to assist with overflow as needed.
Answering Service Care proudly serves a diverse range of industries, delivering tailored communication solutions that meet the unique needs of each client. From medical and real estate to legal, home services and contractors, finance, technology, and business services, we specialize in providing seamless, professional support across all service industries.
What you'll do
  • Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy
  • Follow call scripts and industry-specific guidelines while actively listening and addressing caller needs
  • Perform lead intakes, gather information, and document details with precision
  • Schedule appointments and transfer calls to the appropriate contacts as needed
  • Dispatch messages accurately and efficiently, ensuring clear and detailed communication
  • Navigate multiple systems and maintain thorough call documentation
  • Provide outstanding customer service by demonstrating empathy and patience
  • Live chat, SMS, and email support
Qualifications
  • Strong verbal and written communication skills
  • Ability to multi-task and remain focused in a fast-paced environment
  • Excellent listening skills and a keen attention to detail
  • Empathetic and compassionate approach to customer interactions
  • Intermediate to advanced computer skills
  • Ability to maintain positivity and patience under pressure
Compensation
At Answering Service Care, we're thrilled to announce our aggressive pay structure. We believe in recognizing and rewarding hard work and dedication. That's why our starting wages are among the best in the industry:
Weekly Direct Deposit
  • FL
    • Pay Rate at Hire: $16.00/hr + Weekly Performance Bonus Potential
    • 4 Month Anniversary: $16.50/hr + Weekly Performance Bonus Potential
  • NJ
    • Pay Rate at Hire: $18.00/hr + Weekly Performance Bonus Potential
    • 4 Month Anniversary: $18.50/hr + Weekly Performance Bonus Potential
  • NC
    • Pay Rate at Hire: $15.00/hr + Weekly Performance Bonus Potential
    • 4 Month Anniversary: $15.50/hr + Weekly Performance Bonus Potential
Our operator weekly performance bonuses can be earned based on exceeding performance expectations and maximize your earning potential. We're committed to supporting our team members as they excel in their roles and contribute to our collective success.
Benefits
  • Health/Dental/Vision Coverage (FT)
  • PTO (Start earning on day one)
  • Employee Assistance Program (Free Training & Development Courses)
  • Childcare Reimbursement
  • Gym Membership Reimbursement
Core Values
  • Professionalism: Our foundation is built upon the pillars of integrity, respect, and a dedication to uphold the highest standards in every interaction.
  • Always Improving - We navigate an evolving business landscape with agility, adapting swiftly to meet our clients' needs.
  • T.E.A.M. (Together Everyone Achieves More) - As a third-generation, family-owned business operated by the Shooster Family, we foster a work environment where our team is family, and our family is ever-growing.
  • Innovation - We embrace cutting-edge solutions to continuously enhance customer experiences and streamline operations.
  • Growth Opportunities: Here, career paths are illuminated with possibilities. We believe in nurturing the potential of every individual and offer tailored growth trajectories, ensuring your professional journey aligns with your aspirations.

Join Our Team
Ready to work for a company that values your talent and hard work? Apply now and take the next step in your career with Answering Service Care.

Apply