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Heb Customer Service Assistant Jobs (NOW HIRING)

HEB

Customer Service Assistant

Texas City, TX · On-site

$13.50/hr

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key Responsibilities & Essential Functions: Customer Service:

HEB

Customer Service Assistant

Texas City, TX

$14.75 - $20.25/hr

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key Responsibilities & Essential Functions: Customer Service:

Doherty

Customer Service Assistant

Fergus Falls, MN · On-site

$17 - $18/hr

Customer Service Assistant Location: Fergus Falls, MN Compensation: $17.00-$18.00 per hour - paid weekly Job Type: Temporary About the Opportunity Doherty Staffing Solutions is hiring Customer ...

Alphabe Insight

Customer Service Assistant

Orlando, FL · On-site

$47K - $51K/yr

Customer Service Assistant At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image ...

Alphabe Insight

Customer Service Assistant

Columbus, OH · On-site

$47K - $51K/yr

Customer Service Assistant At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image ...

Alphabe Insight

Customer Service Assistant

Birmingham, AL · On-site

$47K - $51K/yr

Customer Service Assistant At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image ...

Sparkbit 360

Customer Service Assistant

Washington, DC · On-site

$17.70 - $26/hr

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. This role is perfect for individuals who are passionate about providing exceptional customer ...

Alphabe Insight

Customer Service Assistant

Boston, MA · On-site

$44K - $50K/yr

Customer Service Assistant The Customer Service Assistant will support daily customer service operations while representing Hype Tier's commitment to quality and efficiency. This role requires strong ...

CapLeo Global

Customer Service Assistant

Palmetto, FL · On-site

$15.75 - $21.50/hr

Customer Service Assistant Background in Customer Service, SAP, or Billing preferred. Proficiency in Microsoft products, especially Excel needed. This position will assist the Customer Service ...

CapLeo Global

Customer Service Assistant

Palmetto, FL · On-site

$15.75 - $21.50/hr

Customer Service Assistant Background in Customer Service, SAP, or Billing preferred. Proficiency in Microsoft products, especially Excel needed. This position will assist the Customer Service ...

Alphabe Insight

Customer Service Assistant

Nashville, TN · On-site

$47K - $51K/yr

Customer Service Assistant At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships.

New

Alphabe Insight Inc

Customer Service Assistant

Austin, TX · On-site

$17 - $23.50/hr

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. This role is perfect for individuals who are passionate about providing exceptional customer ...

Sparkbit 360

Customer Service Assistant

Columbus, OH · On-site

$16 - $22.25/hr

Customer Service Assistant At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and ...

East of England Co-Op

Customer Service Assistant

Dedham, MA · On-site

$17.75 - $24.50/hr

Customer Service Assistant (CSA) As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation ...

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All JobsHeb Customer Service JobsHeb Customer Service Assistant Jobs

Heb Customer Service Assistant information

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$11

$20

$28

How much do heb customer service assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for heb customer service assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What does a Heb Customer Service Assistant do in H-E-B?

A H-E-B Customer Service Assistant is responsible for assisting customers, answering questions, and providing information about products and store services. They often handle transactions at the checkout, maintain store cleanliness, and ensure a positive shopping experience. Strong communication skills and familiarity with point-of-sale systems are helpful in this role.

What is an H-E-B customer service assistant?

H-E-B Customer Service Assistants are employees who help ensure a positive shopping experience for customers at H-E-B grocery stores. Their responsibilities often include greeting customers, bagging groceries, assisting with returns or exchanges, helping customers find products, and maintaining store cleanliness. They may also assist with carts and provide support throughout the store as needed. This role requires excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Customer Service Assistants play a key part in upholding H-E-B’s commitment to outstanding customer service.

What are the key skills and qualifications needed to thrive as an H-E-B customer service assistant, and why are they important?

To thrive as an H-E-B Customer Service Assistant, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Excellent communication, problem-solving, and teamwork skills help you deliver a positive shopping experience and resolve customer concerns effectively. These skills ensure efficient service, customer satisfaction, and smooth store operations.

What is the difference between Heb Customer Service Assistant vs Heb Retail Associate?

AspectHeb Customer Service AssistantHeb Retail Associate
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, retail experience
Work EnvironmentCustomer-facing, retail storeCustomer-facing, retail store
Employer & IndustryHeb, retail industryHeb, retail industry
Search & Comparison IntentCustomer service roles at HebRetail sales roles at Heb

Heb Customer Service Assistants primarily focus on assisting customers with inquiries, returns, and providing product information, while Heb Retail Associates often handle sales transactions, stock management, and merchandising. Both roles require strong communication skills and retail experience, but the Customer Service Assistant role emphasizes customer support, whereas the Retail Associate role involves more sales and inventory responsibilities.

How does an H-E-B customer service assistant typically interact with other departments within the store?

As a HEB Customer Service Assistant, you’ll work closely with various departments such as produce, bakery, and grocery to ensure customer needs are met efficiently. Collaboration is essential, especially when assisting customers with locating products or resolving issues that require input from specialized teams. Building strong communication skills and a teamwork mindset helps create a seamless shopping experience for customers and fosters a supportive work environment. Regular coordination with supervisors and fellow assistants is also a key part of daily responsibilities.
More about Heb Customer Service Assistant jobs
What cities are hiring for Heb Customer Service Assistant jobs? Cities with the most Heb Customer Service Assistant job openings:
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Heb Customer Service Assistant jobs near you
Infographic showing various Heb Customer Service Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.

Customer Service Assistant

HEB

Texas City, TX • On-site

$13.50/hr

Part-time

Posted 15 days ago

Job description

Responsibilities
Job Summary: As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.
Key Responsibilities & Essential Functions:
Customer Service:
  • Assists in unloading merchandise from baskets
  • Packages groceries; assists customers in transporting / unloading groceries to their vehicles
  • Assists customers in locating merchandise

Stocking / Sanitation:
  • Gathers baskets and picks up trash inside and outside Store
  • Maintains and stocks bag areas
  • Returns products to proper locations
  • Stocks and stages bags; stocks check stand supplies
  • Distributes Buddy bucks to registers, replaces anti-fatigue mats
  • Does Carts & Parts basket relocation and power-washing basket relocation for department setup
  • Performs red basket fill up / retrieval
  • Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Work Experience:
Knowledge/Skills/Abilities:
  • Ability to work in a fast-paced environment - Required
  • Ability to work with customers and stay attentive to their needs - Required
  • Ability to maintain a high level of productivity and efficiency standards - Required

Education:
Licenses/Certifications:
  • Completion of Company Orientation and Basics of Safety training (upon hire)

Physical Demands & Working Conditions:
  • Function in a fast-paced, retail environment, in detailed and precise tasks
  • Work with Customers, staying attentive to their needs
  • Constantly reach at waist, grasp
  • Frequently stand, walk
  • Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  • Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
  • Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)
  • While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
  • It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 1/1/2019

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