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Heb Customer Service Assistant Jobs (NOW HIRING)

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key Responsibilities & Essential Functions: • Customer ...

Customer Service Assistant

Columbia, SC · On-site

$14 - $19.50/hr

Mazda Of Columbia Customer Service Assistant As a Mazda of Columbia Customer Service Assistant, you will play a crucial role in ensuring the smooth operation of our dealership. Responsibilities ...

Customer Service Assistant

Palmetto, FL · On-site

$15.75 - $21.50/hr

Customer Service Assistant Background in Customer Service, SAP, or Billing preferred. Proficiency in Microsoft products, especially Excel needed. This position will assist the Customer Service ...

Customer Service Assistant

Marshfield, WI · On-site

$17.25 - $23.75/hr

As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering "confidence and satisfaction" to our customers. In this position, you will: * Schedule pick-up ...

Customer Service Assistant

San Antonio, TX

$15.75 - $21.50/hr

Customer Service Assistant Sharpcontra is a forward-thinking organization dedicated to delivering impactful solutions with precision, innovation, and excellence. We believe in creating an environment ...

Customer Service Assistant Reboot Staff is a people-focused organization committed to delivering exceptional support and operational excellence for our clients. We take pride in building teams that ...

Customer Service Assistant

Orlando, FL · On-site

$59K - $69K/yr

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional ...

Position Overview The Customer Service Assistant will provide support to customers by addressing inquiries, maintaining accurate records, and assisting with administrative tasks. This entry-level ...

Introduction We are seeking a customer-focused Customer Service Assistant to support daily service operations and help create positive customer experiences. This role is ideal for individuals who ...

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Heb Customer Service Assistant information

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How much do heb customer service assistant jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for heb customer service assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What are H-E-B Customer Service Assistants?

H-E-B Customer Service Assistants are employees who help ensure a positive shopping experience for customers at H-E-B grocery stores. Their responsibilities often include greeting customers, bagging groceries, assisting with returns or exchanges, helping customers find products, and maintaining store cleanliness. They may also assist with carts and provide support throughout the store as needed. This role requires excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Customer Service Assistants play a key part in upholding H-E-B’s commitment to outstanding customer service.

What are the key skills and qualifications needed to thrive as an H-E-B Customer Service Assistant, and why are they important?

To thrive as an H-E-B Customer Service Assistant, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Excellent communication, problem-solving, and teamwork skills help you deliver a positive shopping experience and resolve customer concerns effectively. These skills ensure efficient service, customer satisfaction, and smooth store operations.

What is the difference between Heb Customer Service Assistant vs Heb Retail Associate?

AspectHeb Customer Service AssistantHeb Retail Associate
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, retail experience
Work EnvironmentCustomer-facing, retail storeCustomer-facing, retail store
Employer & IndustryHeb, retail industryHeb, retail industry
Search & Comparison IntentCustomer service roles at HebRetail sales roles at Heb

Heb Customer Service Assistants primarily focus on assisting customers with inquiries, returns, and providing product information, while Heb Retail Associates often handle sales transactions, stock management, and merchandising. Both roles require strong communication skills and retail experience, but the Customer Service Assistant role emphasizes customer support, whereas the Retail Associate role involves more sales and inventory responsibilities.

How does a HEB Customer Service Assistant typically interact with other departments within the store?

As a HEB Customer Service Assistant, you’ll work closely with various departments such as produce, bakery, and grocery to ensure customer needs are met efficiently. Collaboration is essential, especially when assisting customers with locating products or resolving issues that require input from specialized teams. Building strong communication skills and a teamwork mindset helps create a seamless shopping experience for customers and fosters a supportive work environment. Regular coordination with supervisors and fellow assistants is also a key part of daily responsibilities.
More about Heb Customer Service Assistant jobs
What cities are hiring for Heb Customer Service Assistant jobs? Cities with the most Heb Customer Service Assistant job openings:
What states have the most Heb Customer Service Assistant jobs? States with the most job openings for Heb Customer Service Assistant jobs include:
Customer Service Assistant

Customer Service Assistant

HEB

Deer Park, TX • On-site

$13.50/hr

Part-time

Posted 3 days ago


Job description

Responsibilities
Job Summary: As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.
Key Responsibilities & Essential Functions:
• Customer Service:
  • Assists in unloading merchandise from baskets
  • Packages groceries; assists customers in transporting / unloading groceries to their vehicles
  • Assists customers in locating merchandise

• Stocking / Sanitation:
  • Gathers baskets and picks up trash inside and outside Store
  • Maintains and stocks bag areas
  • Returns products to proper locations
  • Stocks and stages bags; stocks check stand supplies
  • Distributes Buddy bucks to registers, replaces anti-fatigue mats
  • Does Carts & Parts basket relocation and power-washing basket relocation for department setup
  • Performs red basket fill up / retrieval
  • Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Work Experience:
Knowledge/Skills/Abilities:
  • Ability to work in a fast-paced environment - Required
  • Ability to work with customers and stay attentive to their needs - Required
  • Ability to maintain a high level of productivity and efficiency standards - Required

  • Education:
    Licenses/Certifications:
  • Completion of Company Orientation and Basics of Safety training Upon Hire - Required

  • Physical Demands & Working Conditions:
  • Function in a fast-paced, retail environment, in detailed and precise tasks
  • Work with Customers, staying attentive to their needs
  • Constantly reach at waist, grasp
  • Frequently stand, walk
  • Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  • Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
  • Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)
  • While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
  • It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

  • The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Last revised: 1/1/2019