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Heb Customer Service Assistant Jobs (NOW HIRING)

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Heb Customer Service Assistant information

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How much do heb customer service assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for heb customer service assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is an H-E-B customer service assistant?

H-E-B Customer Service Assistants are employees who help ensure a positive shopping experience for customers at H-E-B grocery stores. Their responsibilities often include greeting customers, bagging groceries, assisting with returns or exchanges, helping customers find products, and maintaining store cleanliness. They may also assist with carts and provide support throughout the store as needed. This role requires excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Customer Service Assistants play a key part in upholding H-E-B’s commitment to outstanding customer service.

How does an H-E-B customer service assistant typically interact with other departments within the store?

As a HEB Customer Service Assistant, you’ll work closely with various departments such as produce, bakery, and grocery to ensure customer needs are met efficiently. Collaboration is essential, especially when assisting customers with locating products or resolving issues that require input from specialized teams. Building strong communication skills and a teamwork mindset helps create a seamless shopping experience for customers and fosters a supportive work environment. Regular coordination with supervisors and fellow assistants is also a key part of daily responsibilities.

What are the key skills and qualifications needed to thrive as an H-E-B customer service assistant, and why are they important?

To thrive as an H-E-B Customer Service Assistant, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Excellent communication, problem-solving, and teamwork skills help you deliver a positive shopping experience and resolve customer concerns effectively. These skills ensure efficient service, customer satisfaction, and smooth store operations.

What is the difference between Heb Customer Service Assistant vs Heb Retail Associate?

AspectHeb Customer Service AssistantHeb Retail Associate
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, retail experience
Work EnvironmentCustomer-facing, retail storeCustomer-facing, retail store
Employer & IndustryHeb, retail industryHeb, retail industry
Search & Comparison IntentCustomer service roles at HebRetail sales roles at Heb

Heb Customer Service Assistants primarily focus on assisting customers with inquiries, returns, and providing product information, while Heb Retail Associates often handle sales transactions, stock management, and merchandising. Both roles require strong communication skills and retail experience, but the Customer Service Assistant role emphasizes customer support, whereas the Retail Associate role involves more sales and inventory responsibilities.

More about Heb Customer Service Assistant jobs

What cities are hiring for Heb Customer Service Assistant jobs?

Cities with the most Heb Customer Service Assistant job openings:

What states have the most Heb Customer Service Assistant jobs?

States with the most job openings for Heb Customer Service Assistant jobs include:

Infographic showing various Heb Customer Service Assistant job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,651 per year, or $20 per hour.

Entry Level Customer Service Assistant

Alphabe Insight Inc

Louisville, KY • On-site

$16.50 - $22.75/hr

Full-time

Re-posted 7 days ago


Job description

Company Description
At Dinamic AS Group, we specialize in delivering innovative solutions that drive operational excellence and sustainable growth. Our team is committed to precision, collaboration, and forward-thinking strategies that empower both our clients and our people. We foster a professional environment where organization, accountability, and continuous improvement are at the core of everything we do.
Job Description
We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our team in Louisville, KY. This role is ideal for individuals who are eager to build a career in customer service while contributing to a fast-paced and professional environment. You will play a key role in ensuring a positive customer experience by providing accurate information, resolving inquiries, and supporting daily operations.
Responsibilities
  • Serve as the first point of contact for customer inquiries
  • Provide accurate information regarding products and services
  • Assist customers with requests, concerns, and general support
  • Maintain clear and professional communication at all times
  • Update and manage customer records in internal systems
  • Collaborate with team members to ensure efficient service delivery
  • Support administrative and operational tasks as needed

Qualifications
  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Problem-solving mindset with attention to detail
  • Ability to work both independently and as part of a team
  • Professional attitude and willingness to learn
  • Basic proficiency with computer systems and office tools

Additional Information
  • Competitive salary package
  • Growth opportunities within the company
  • Skill development and ongoing training
  • Supportive and professional work environment
  • Full-time position with stable scheduling