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Heb Customer Service Assistant Jobs (NOW HIRING)

iBUYPOWER

Customer Service Assistant

City Of Industry, CA

$17.50 - $24/hr

Description iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and ...

Acadental

Customer Service Assistant

Overland Park, KS · On-site

$45K - $55K/yr

... email * Assist with product questions, order coordination, quoting, and account support * Work ... Experience in dental, healthcare, education, inside sales support, or customer service preferred ...

Werner

Customer Service Assistant

Macclenny, FL

$14.25 - $19.50/hr

This position will assist withthe booking of loads, customer service needs, troubleshooting of problems, verifying of load statuses, and general clerical support. Responsibilities: * Collect, review ...

PAM Transport

Customer Service Assistant

Tontitown, AR · On-site

$18 - $21/hr

Our goal is to provide exceptional service to our customers and we believe that starts with having ... PTO * Other Voluntary Benefits How will you contribute to the success of the team? * Assist the ...

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How much do heb customer service assistant jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for heb customer service assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What does a customer service assistant at H-E-B do?

A customer service assistant at H-E-B is responsible for assisting customers with their shopping needs, answering questions, and providing information about products and store policies. They also handle transactions at the checkout, maintain store cleanliness, and ensure a positive shopping experience through friendly and efficient service.

What position pays the most at H-E-B?

At H-E-B, the highest-paying positions are typically store managers and department heads, who earn higher salaries due to their leadership responsibilities. These roles often require experience, strong management skills, and sometimes additional certifications. Compensation can vary based on location and store size.

What is the work of a customer service assistant?

A customer service assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, or in person, and use tools like point-of-sale systems or customer management software to assist effectively.

How hard is it to get hired at H-E-B?

The hiring process for a H-E-B Customer Service Assistant typically involves submitting an application, completing an interview, and passing a background check. Having customer service experience and flexibility with work hours can improve your chances of being hired, but competition varies based on location and store needs.

What are H-E-B Customer Service Assistants?

H-E-B Customer Service Assistants are employees who help ensure a positive shopping experience for customers at H-E-B grocery stores. Their responsibilities often include greeting customers, bagging groceries, assisting with returns or exchanges, helping customers find products, and maintaining store cleanliness. They may also assist with carts and provide support throughout the store as needed. This role requires excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Customer Service Assistants play a key part in upholding H-E-B’s commitment to outstanding customer service.

What are the key skills and qualifications needed to thrive as an H-E-B Customer Service Assistant, and why are they important?

To thrive as an H-E-B Customer Service Assistant, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Excellent communication, problem-solving, and teamwork skills help you deliver a positive shopping experience and resolve customer concerns effectively. These skills ensure efficient service, customer satisfaction, and smooth store operations.

What is the difference between Heb Customer Service Assistant vs Heb Retail Associate?

AspectHeb Customer Service AssistantHeb Retail Associate
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, retail experience
Work EnvironmentCustomer-facing, retail storeCustomer-facing, retail store
Employer & IndustryHeb, retail industryHeb, retail industry
Search & Comparison IntentCustomer service roles at HebRetail sales roles at Heb

Heb Customer Service Assistants primarily focus on assisting customers with inquiries, returns, and providing product information, while Heb Retail Associates often handle sales transactions, stock management, and merchandising. Both roles require strong communication skills and retail experience, but the Customer Service Assistant role emphasizes customer support, whereas the Retail Associate role involves more sales and inventory responsibilities.

How does a HEB Customer Service Assistant typically interact with other departments within the store?

As a HEB Customer Service Assistant, you’ll work closely with various departments such as produce, bakery, and grocery to ensure customer needs are met efficiently. Collaboration is essential, especially when assisting customers with locating products or resolving issues that require input from specialized teams. Building strong communication skills and a teamwork mindset helps create a seamless shopping experience for customers and fosters a supportive work environment. Regular coordination with supervisors and fellow assistants is also a key part of daily responsibilities.
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What job categories do people searching Heb Customer Service Assistant jobs look for? The top searched job categories for Heb Customer Service Assistant jobs are:
Heb Customer Service Assistant jobs near you
Infographic showing various Heb Customer Service Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.
Customer Service Assistant

Customer Service Assistant

iBUYPOWER

City Of Industry, CA

$17.50 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Description
iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and needs, such as locating and retrieving orders for the staff to process cancellations or make changes, updating logs, transferring paperwork and orders to various departments. The candidate should be detail-oriented, organized, hard-working, have willingness to learn, have good communication skills, and self-motivated to provide effective support in a fast pace environment.

Key Responsibilities
  • Provide administrative support to the company via CSS, Tech, and other departments as necessary
  • Communicate information clearly to department representatives when it comes to issues with sales orders/RMAs
  • Process sales orders, order cancellations, and RMAs for the CSS and Tech departments
  • Monitor and update CSS department logs to keep the department informed
  • Retrieve orders from the warehouse for processing of order changes and cancellations
  • Update data for reports in support of the company
  • Data entry of orders, performance metrics, and tracking records
  • Aid departments in creating a training timeline/program to ensure smooth transition for new employees
  • File and follow-up on shipping claims for shipped products
  • Maintain inventory control/transfers for repair parts and assist in quarterly inventory counts, as assigned
  • Other administrative duties as necessary

Qualifications
  • Good administrative and office skills
  • Good interpersonal and verbal and written communication skills
  • Must have demonstrated problem solving and organizational skills
  • Ability to manage multiple tasks in a fast-paced, deadline-driven environment
  • Ability to work independently with limited supervision
  • Ability to work overtime as needed
  • Proficient in Microsoft Office and Google Drive
  • Warehouse and office experience is a plus
  • Experience with shipping via FedEx, UPS, USPS, and Freight carriers a plus
  • Willingness and ability to work remotely, as needed
  • Must be a good team player with a positive attitude and a willingness to learn

Benefits
  • Medical, Dental, Vision Insurance
  • PCP & Specialist Office Visit Reimbursements
  • Basic Life Insurance
  • PTO & Sick Leave Days
  • Paid Holidays
  • Day Off to Celebrate Your Birthday
  • 401K & Employer Match