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Heb Customer Service Assistant Jobs (NOW HIRING)

PAM Transport

Customer Service Assistant

Tontitown, AR · On-site

$18 - $21/hr

Our goal is to provide exceptional service to our customers and we believe that starts with having ... PTO * Other Voluntary Benefits How will you contribute to the success of the team? * Assist the ...

Wickes

Customer Service Assistant

Wickes, AR · On-site

$12.71/hr

Every day you'll be dealing with and assisting customers, so it's important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally ...

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Heb Customer Service Assistant information

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$11

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$28

How much do heb customer service assistant jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for heb customer service assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What does a customer service assistant at H-E-B do?

A customer service assistant at H-E-B is responsible for assisting customers with their shopping needs, answering questions, and providing information about products and store policies. They also handle transactions at the checkout, maintain store cleanliness, and ensure a positive shopping experience through friendly and efficient service.

What position pays the most at H-E-B?

At H-E-B, the highest-paying positions are typically store managers and department heads, who earn higher salaries due to their leadership responsibilities. These roles often require experience, strong management skills, and sometimes additional certifications. Compensation can vary based on location and store size.

What is the work of a customer service assistant?

A customer service assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, or in person, and use tools like point-of-sale systems or customer management software to assist effectively.

How hard is it to get hired at H-E-B?

The hiring process for a H-E-B Customer Service Assistant typically involves submitting an application, completing an interview, and passing a background check. Having customer service experience and flexibility with work hours can improve your chances of being hired, but competition varies based on location and store needs.

What are H-E-B Customer Service Assistants?

H-E-B Customer Service Assistants are employees who help ensure a positive shopping experience for customers at H-E-B grocery stores. Their responsibilities often include greeting customers, bagging groceries, assisting with returns or exchanges, helping customers find products, and maintaining store cleanliness. They may also assist with carts and provide support throughout the store as needed. This role requires excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Customer Service Assistants play a key part in upholding H-E-B’s commitment to outstanding customer service.

What are the key skills and qualifications needed to thrive as an H-E-B Customer Service Assistant, and why are they important?

To thrive as an H-E-B Customer Service Assistant, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is typically required. Excellent communication, problem-solving, and teamwork skills help you deliver a positive shopping experience and resolve customer concerns effectively. These skills ensure efficient service, customer satisfaction, and smooth store operations.

What is the difference between Heb Customer Service Assistant vs Heb Retail Associate?

AspectHeb Customer Service AssistantHeb Retail Associate
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, retail experience
Work EnvironmentCustomer-facing, retail storeCustomer-facing, retail store
Employer & IndustryHeb, retail industryHeb, retail industry
Search & Comparison IntentCustomer service roles at HebRetail sales roles at Heb

Heb Customer Service Assistants primarily focus on assisting customers with inquiries, returns, and providing product information, while Heb Retail Associates often handle sales transactions, stock management, and merchandising. Both roles require strong communication skills and retail experience, but the Customer Service Assistant role emphasizes customer support, whereas the Retail Associate role involves more sales and inventory responsibilities.

How does a HEB Customer Service Assistant typically interact with other departments within the store?

As a HEB Customer Service Assistant, you’ll work closely with various departments such as produce, bakery, and grocery to ensure customer needs are met efficiently. Collaboration is essential, especially when assisting customers with locating products or resolving issues that require input from specialized teams. Building strong communication skills and a teamwork mindset helps create a seamless shopping experience for customers and fosters a supportive work environment. Regular coordination with supervisors and fellow assistants is also a key part of daily responsibilities.
More about Heb Customer Service Assistant jobs
What cities are hiring for Heb Customer Service Assistant jobs? Cities with the most Heb Customer Service Assistant job openings:
What states have the most Heb Customer Service Assistant jobs? States with the most job openings for Heb Customer Service Assistant jobs include:
What job categories do people searching Heb Customer Service Assistant jobs look for? The top searched job categories for Heb Customer Service Assistant jobs are:
Heb Customer Service Assistant jobs near you
Infographic showing various Heb Customer Service Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.
Customer Service Assistant

Customer Service Assistant

PAM Transport

Tontitown, AR • On-site

$18 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

PAM Transport rating

8.4

Company rating: 8.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Join us for an exciting opportunity to be part of a team that values your growth, fosters innovation, and encourages a positive work-life balance.

About Us

PAM Transport was founded in Tontitown, Arkansas, in 1980 by Paul Allen Maestri as a 5 truck operation. In our 45+ years of being in business, we have become an international company with more than 2,200 trucks and 8,000 trailers. Our goal is to provide exceptional service to our customers and we believe that starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that "small town feel" and community here at PAM.

About this opportunity

This position plays a critical role in operations by assisting Account Managers in the day-to-day operations and is a perfect steppingstone into an Account Manager role.

Pay and Schedule

This position is Monday - Friday 7:00am to 5:00pm. The pay range is $18-$21/hour dependent on experience.

Benefits

  • Medical/Dental/Vision Insurance
  • 401k
  • PTO
  • Other Voluntary Benefits

How will you contribute to the success of the team?

  • Assist the Account Management group with assigned tasks
  • Appointment scheduling according to customer specified rules
  • Track and trace of customer shipments for proactive communication
  • Data entry across multiple platforms
  • Communicate effectively with customers on requested updates
  • Maintain a high level of commitment reporting

What makes you a strong candidate for the position?

  • Great time management and multi-tasking skills in order to effectively prioritize daily assigned tasks
  • Quality and effective communication
  • Ability to utilize a plethora of databases/sites specific to customers
  • Goal oriented to promoted into the Account Manager role
  • Personable, inquisitive, and positive attitude.

The company will provide reasonable accommodations to employees who require them to perform the essential functions of their job to the extent it does not impose an undue hardship or create a risk of harm to the employee or others.

PAM Transport is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Experience a workplace where your contributions matter and where you can thrive in a supportive environment.

What PAM Transport employees say

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