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Answering Service Jobs in California (NOW HIRING)

telephone

San Jose, CA

$19 - $23.75/hr

The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone. Responsibilities * Answering ...

telephone

San Jose, CA · On-site

$19 - $23.75/hr

The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone. Responsibilities * Answering ...

telephone

San Jose, CA · On-site

$19 - $23.75/hr

The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone. Responsibilities * Answering ...

telephone

San Jose, CA · On-site

$19 - $23.75/hr

The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone. Responsibilities Answering ...

Customer Service Representative

Redlands, CA · On-site

$16 - $22/hr

Respond to any voicemails and/or messages from answering service (if applicable) * Respond to inbound email correspondence, forward on as appropriate * Greet customers and all other visitors to the ...

RN Out Patient

Oakland, CA · On-site

$34.01 - $39.43/hr

Covers urgent calls from answering service during the lunch hour. Assumes responsibility for professional growth and continued skill and knowledge development, participating in community, hospital ...

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Answering Service information

See California salary details

$12

$22

$38

How much do answering service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for answering service in California is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.07 per hour, depending on experience, location, and employer.

What is an answering service?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What does an answering service do?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

What are the key skills and qualifications needed to thrive in an answering service?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

What are the most commonly searched types of Answering Service jobs in California?

The most popular types of Answering Service jobs in California are:

What are popular job titles related to Answering Service jobs in California?

For Answering Service jobs in California, the most frequently searched job titles are:

What cities in California are hiring for Answering Service jobs?

Cities in California with the most Answering Service job openings:

Infographic showing various Answering Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,283 per year, or $22.7 per hour.

$19 - $23.75/hr

Full-time

Re-posted 22 days ago


Job description

Benefits/Perks
  • Competitive Compensation
  • Great Work Environment

Job Summary
We are seeking a Telephone Operator to join our team! As a telephone Operator, you will answer all incoming calls, answer questions, and direct calls to the appropriate people and places. You will also verify information over the phone, update documentation as needed, and keep notes on important calls. The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone. 

Responsibilities 
  • Answering incoming phone calls, answering questions, and transferring calls to the appropriate places
  • Juggle multiple callers and phone lines while maintaining a positive attitude
  • Keep notes on important callers and information
  • Take messages, as needed
Qualifications
  • Excellent customer service skills
  • Strong organizational skills
  • Familiarity with computer phone systems helpful