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Answering Service Jobs (NOW HIRING)

Winchester Hospital

Customer Service Rep

Winchester, MA · On-site

$19.05 - $25.64/hr

Previous customer and answering service experience preferred * Excellent communication skills * Accurate spelling skills * Must be good team member * Able to interact with various levels of ...

AnswerAide

Customer Service Representative

Saint Augustine, FL

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on the phone

Answer Aide

Customer Service Representative

Saint Augustine, FL · On-site +1

$13 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on the phone

Answer Aide

Customer Service Representative

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

AnswerAide Answering Service Agent AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people ...

Answer Aide

Customer Service Representative

Saint Augustine, FL · On-site +1

$13 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on the phone

Answer Aide

Customer Service Representative

Saint Augustine, FL · On-site +1

$13 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

AnswerAide is actively seeking an enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on the phone

Personal Telephone Answering Service

telephone

San Jose, CA

$19 - $23.75/hr

The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone. Responsibilities * Answering ...

Personal Telephone Answering Service

telephone

San Jose, CA · On-site

$19 - $23.75/hr

  • PTO

The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone. Responsibilities * Answering ...

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Answering Service information

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$12

$23

$39

How much do answering service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for answering service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is an answering service?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What does an answering service do?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

What are the key skills and qualifications needed to thrive in an answering service?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

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Answering Service jobs near you
Infographic showing various Answering Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Communications Operator, Switchboard/Answering Service (Full Time)

Benefis Health System

Great Falls, MT • On-site

$17.86/hr

Part-time

Posted 15 days ago

Benefis Health System rating

6.3

Company rating: 6.3 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

669th of 888 rated healthcare providers

Job description

Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!
Operates a computerized switchboard to process incoming calls, screens and extends calls to appropriate department, personnel, or location, including long distance and conference calls as needed. Monitors and dispatches appropriate level of response to ensure patient and employee safety when necessary for emergent situations. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures.
Education/License/Experience Requirements:
  • High School diploma or equivalent
  • Six months experience in customer service preferred
  • Six months experience as an office and a call center environment preferred
  • Knowledge of medical terminology preferred

Exemption Wage
Non-Exempt
Starting Wage
$17.86/hourlyActual offered wage is based on applicable experience

What Benefis Health System employees say

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Hours and flexibility

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