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Remote Chat Operator Jobs in Chicago, IL (NOW HIRING)

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

... remote users through phone, email, chat, and ticketing systems. * Troubleshoot and resolve issues related to Microsoft 365, Outlook, Windows operating systems, and end-user applications. * Assist ...

Vice President of Sales

Chicago, IL · Remote

$250K - $450K/yr

Remote (US, any time zone) Reports to: Chairman/Founder Compensation: $250,000-$300,000 OTE WHO WE ... Salesforce, Monday.com, Attention, Claude, Chat GPT NICE TO HAVE * Agency, PR, or professional ...

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure consistent application of the Applied AI operating model, decision rights, delivery ...

Data/AI Solutions Architect

Chicago, IL · Remote

$180K - $210K/yr

LOCATION & WORK ARRANGEMENTS The role is remote, but you will be expected to travel occasionally to ... Liaise with senior leadership (CEO, CTO, CPO, COO, CSO) at Infinite Lambda to formulate a clear ...

Remote Chat Operator information

See Chicago, IL salary details

$12

$20

$30

How much do remote chat operator jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote chat operator in Chicago, IL is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.51 per hour, depending on experience, location, and employer.

What is a Remote Chat Operator job?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What are the key skills and qualifications needed to thrive in the Remote Chat Operator position, and why are they important?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What does a typical day look like for a Remote Chat Operator?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

What are the most commonly searched types of Chat Operator jobs in Chicago, IL? The most popular types of Chat Operator jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Chat Operator jobs? Cities near Chicago, IL with the most Remote Chat Operator job openings:
Infographic showing various Remote Chat Operator job openings in Chicago, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,582 per year, or $21 per hour.
Remote Customer Support Rep - $60-$80k (Wealth Tech)

Remote Customer Support Rep - $60-$80k (Wealth Tech)

Cybercoders

Chicago Ridge, IL • Remote

$60 - $80K/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Remote Customer Support Rep - $60-$80k (Wealth Tech)
Permanently 100% Remote
Job Title: Remote Customer Support Rep - $60-$80k (Wealth Tech)
Salary: $60k-$80k+ Benefits, 401k
Requirements: SaaS Customer Support
We offer an intuitive web-based CRM for financial advisors.
We're thrilled to announce we just closed $200MM in funding, and are doing some big things!
Our CRM makes it incredibly easy for everyone from solo financial advisors to enterprise firms to manage their current book of business, and increase their sales.
Our software integrates with leading FinTech brands. It enables them to manage their book of business, streamline their workflow, and grow their practice.
We just closed our Series B for $30MM, have been in business since 2012, and have 52 employees.
We are REMOTE first and our team is distributed throughout the country.
Due to growth, we are actively hiring a  Remote Customer Support Rep with experience in the following:
 
  • Supporting SaaS applications
  • Basic knowledge of cloud offerings, tools, operating systems, and browsers
  • Experience communicating with clients via phone, email, chat, and video

You will be the first point of contact when our  customers are having issues.
This includes things like acting as a technical advisor, leading complex onboarding and/or integrations, product configurations across multiple teams, and troubleshooting/resolving technical issues
If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position.
What You Will Be Doing
  • Respond to tickets and prioritize according urgency
  • Resolve issues via phone call, email, video, and/or screen sharing
  • Keep documentation and maintain FAQ database
What You Need for this Position
  • Supporting SaaS applications
  • Basic knowledge of cloud offerings, tools, operating systems, and browsers
  • Experience communicating with clients via phone, email, chat, and video
What's In It for You
  • $60k- $80k + Benefits, 401k
  • Permanently remote
  • Vacation/PTO
  • Medical
  • Dental
  • Vision
  • Bonus
  • 401k
 
So, if you are a REMOTE Customer Support Rep, please apply today!
 
Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Matt Abbasfard
 
#enghp
- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/15/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

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About CyberCoders

Sourced by ZipRecruiter

CyberCoders is a cutting-edge recruiting firm headquartered in Irvine, CA, US. The company operates within the technology industry, specializing in connecting talented professionals with suitable positions across a variety of sectors. Offering a broad spectrum of services, CyberCoders uses innovative, data-driven strategies and a proprietary matching technology to pair candidates with suitable job openings. Since its inception in 1999, CyberCoders has distinguished itself as an industry trailblazer. The company's mission is to deliver effective talent solutions, thus enabling both businesses and workers to achieve their goals.

Industry

Technology, communication and media

Company size

51 - 200 Employees

Headquarters location

Irvine, CA, US

Year founded

1999

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