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Remote Chat Operator Jobs in Chicago, IL (NOW HIRING)

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

... remote users through phone, email, chat, and ticketing systems. * Troubleshoot and resolve issues related to Microsoft 365, Outlook, Windows operating systems, and end-user applications. * Assist ...

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure consistent application of the Applied AI operating model, decision rights, delivery ...

Vice President of Sales

Chicago, IL · Remote

$250K - $450K/yr

Remote (US, any time zone) Reports to: Chairman/Founder Compensation: $250,000-$300,000 OTE WHO WE ... Salesforce, Monday.com, Attention, Claude, Chat GPT NICE TO HAVE * Agency, PR, or professional ...

Remote Chat Operator information

See Chicago, IL salary details

$12

$20

$30

How much do remote chat operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote chat operator in Chicago, IL is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.51 per hour, depending on experience, location, and employer.

What is a remote chat operator?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What does a remote chat operator do?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

What skills and qualifications are needed to thrive as a remote chat operator?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What are the most commonly searched types of Chat Operator jobs in Chicago, IL?

The most popular types of Chat Operator jobs in Chicago, IL are:

What job categories do people searching Remote Chat Operator jobs in Chicago, IL look for?

The top searched job categories for Remote Chat Operator jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Chat Operator jobs?

Cities near Chicago, IL with the most Remote Chat Operator job openings:

Infographic showing various Remote Chat Operator job openings in Chicago, IL as of August 2026, with employment types broken down into 47% Full Time, 51% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,582 per year, or $21 per hour.

Licensed Mental Health Counselor - Remote Opportunity

Encare Mental Healthcare Pte. Ltd

Chicago, IL • Remote

Full-time

Posted 2 days ago

New


Job description

Position Overview

Encare Mental Healthcare Pte. Ltd is seeking dedicated and compassionate licensed mental health therapists to join our dynamic team as we respond to a surge in client demand. This full-time remote position offers the opportunity to make a significant impact on the mental well-being of clients while enjoying the flexibility of a schedule that suits your lifestyle. With an attractive salary range of USD 90,000 to 104,000 per year, this role is designed for licensed therapists eager to provide quality mental health care.

About the Organization

At Encare Mental Healthcare Pte. Ltd, we prioritize the mental health of our community. As a community health clinic operating in the heart of Chicago, Illinois, we pride ourselves on our compassionate approach to mental health service delivery. Our team is comprised of experienced and self-motivated professionals who are deeply committed to enhancing the lives of individuals through tailored therapeutic interventions.

Work Environment

This fully remote role allows you to provide mental health services from the comfort of your own home, enabling you to create a work-life balance that works for you. We utilize advanced telehealth technologies to deliver seamless and effective therapy sessions via video chat, ensuring a convenient experience for both therapists and clients alike. Our supportive team culture encourages collaboration and shared learning, fostering professional growth and camaraderie among remote team members.

Key Responsibilities

As a licensed mental health counselor, you will:

  • Conduct ethical, individualized counseling sessions via a video platform, ensuring confidentiality and professionalism at all times.
  • Utilize evidence-based, solution-focused treatment modalities to address clients' unique mental health challenges.
  • Develop and implement personalized treatment plans that reflect the diverse needs of your clients.
  • Assist clients in gaining insights into their emotions, experiences, and behaviors, fostering understanding and growth.
  • Monitor client progress, adjusting treatment plans accordingly to facilitate their journey toward improved emotional well-being.
  • Provide clients with effective coping strategies to manage their mental health issues.
Patient Population / Client Focus

Your primary focus will be on stable, low-acuity adults seeking support for various mental health issues, from anxiety and depression to relationship concerns. By working in this demographic, you will play a crucial role in helping clients lead healthier, more fulfilling lives. This role is essential in our mission to improve mental health access and outcomes within the community, particularly during times of increased demand.

Qualifications

The ideal candidate is a dedicated professional with:

  • A Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A current and unrestricted license to practice independently as a:
    • Licensed Marriage and Family Therapist (LMFT)
    • Licensed Clinical Professional Counselor (LCPC)
    • Licensed Clinical Social Worker (LCSW)
  • No limited or provisional licenses, and a clean professional history without disciplinary actions.
  • Exceptional interpersonal skills and an empathetic nature, allowing you to connect deeply with clients.
  • Strong computer literacy skills to navigate our therapist platform efficiently.
Preferred Experience

While not mandatory, preference will be given to candidates with previous experience in a remote counseling environment and those who have successfully treated a diverse clientele. An ability to adapt therapeutic approaches to meet the specific needs of clients will be highly valued.

Compensation and Benefits

We offer a competitive salary range of USD 90,000 to 104,000 annually, reflecting your experience and the hours you dedicate to the role. Additional benefits include:

  • A generous sign-on bonus designed to welcome you to our team.
  • Weekly direct deposits for your convenience.
  • A monthly healthcare stipend for our full-time counselors to assist with medical costs.
  • Support from our onboarding specialists to ensure you are fully prepared to see clients within 1-3 days.
Career Growth Opportunities

Join our team and take the next step in your professional journey. At Encare Mental Healthcare, we are committed to your growth. We provide ongoing training, mentorship, and access to resources that empower you to enhance your skills and advance your career.

Why Join Our Team

Encare Mental Healthcare is more than just a job; it's an opportunity to make a real difference in the lives of others. With unlimited referrals, minimal paperwork, and a seamless online platform, we prioritize your time and efficiency so you can focus on what you do best. Work alongside a team that values collaboration, support, and the well-being of both clients and staff.

Application Information

If you are a fully licensed, motivated therapist looking for a fulfilling career opportunity, we encourage you to apply today! Submit your resume to join a proactive team that is dedicated to changing lives through high-quality mental health care.