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Remote Chat Operator Jobs (NOW HIRING)

Morley

Meeting and Event Coordinator (Remote)

Carolina, RI · Remote

$20.50 - $27.25/hr

... operating from home, this could be a great fit for you! Our ideal candidate is organized, has a ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Aston Carter

Remote HR Assistant

Atlanta, GA · On-site +1

$21/hr

In this role, you handle employee inquiries primarily via phone, chat, and email, using strong ... operating procedures to resolve inquiries, escalating cases when issues cannot be resolved at the ...

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Strong knowledge of operating systems (Windows, macOS), networking concepts, and remote support ...

Maximus

CSR II Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

... chat and web browsers to perform their duties. The processes that the Customer Service ... operating procedures, such as, filling out timesheets and adhering to privacy rules - May be ...

Aston Carter

Remote HR Call Agent

Phoenix, AZ · On-site +1

$21/hr

In this role, you handle employee inquiries primarily via phone, chat, and email, using strong ... operating procedures to resolve inquiries, escalating cases when issues cannot be resolved at the ...

Maximus

CSR II Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

... chat and web browsers to perform their duties. The processes that the Customer Service ... operating procedures, such as, filling out timesheets and adhering to privacy rules - May be ...

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Remote Chat Operator information

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How much do remote chat operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote chat operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a remote chat operator?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What does a remote chat operator do?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

What skills and qualifications are needed to thrive as a remote chat operator?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

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Remote Chat Operator jobs near you
Infographic showing various Remote Chat Operator job openings in the United States as of August 2026, with employment types broken down into 39% Full Time, 59% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.

Customer Service Representative (Remote)

Jobs for Humanity

Oklahoma City, OK • Remote

$14.75 - $20.25/hr

Full-time

Re-posted 13 days ago

Job description

Company Description

LesBaird Consulting LLC is a consulting firm that provides professional support services to businesses seeking to improve efficiency, streamline operations, and achieve sustainable growth. The company focuses on delivering tailored solutions that align with each client's unique goals and organizational needs.

The firm specializes in areas such as business strategy, administrative support, project coordination, and client service management. By combining practical industry knowledge with a results-driven approach, LesBaird Consulting LLC aims to help organizations enhance productivity, optimize workflows, and strengthen overall performance.

With a commitment to professionalism and reliability, LesBaird Consulting LLC works closely with clients to understand their challenges and develop effective, scalable solutions. The company emphasizes clear communication, attention to detail, and a customer-focused mindset in all its engagements.

Although operating as a smaller or emerging firm, LesBaird Consulting LLC strives to deliver high-quality consulting services that support business success in a competitive and evolving marketplace.

Job Description

We're looking for a Customer Service Representative to join our team in Oklahoma City, United States. This is a remote position that offers the flexibility to work from anywhere while delivering exceptional support to our valued customers. In this role, you'll be the voice of our organization, providing friendly, empathetic, and professional assistance to customers across multiple channels. You'll play a vital part in building lasting relationships and ensuring customer satisfaction with every interaction.

  • Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner
  • Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions
  • Document customer interactions accurately in the CRM system and maintain detailed records of all transactions
  • Provide product information and recommendations tailored to customer needs
  • Identify opportunities to enhance customer experience and suggest process improvements
  • Escalate complex issues to appropriate departments while keeping customers informed of progress
  • Maintain a positive attitude and demonstrate strong interpersonal skills in all customer interactions
  • Meet performance targets for response time, resolution rate, and customer satisfaction scores
  • Collaborate with team members to share best practices and support one another in delivering excellent service
  • Adapt to changing priorities and handle multiple customer requests simultaneously
Qualifications

**Required:**

  • 2+ years of customer service experience in a professional environment
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and critical thinking skills
  • Proficiency with customer relationship management (CRM) software
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • Active listening skills and genuine empathy for customer concerns
  • Reliable internet connection and a quiet, professional workspace for remote work
  • Comfortable working independently while remaining a collaborative team member

**Preferred:**

  • Experience working in a remote or virtual environment
  • Familiarity with ticketing or help desk systems
  • Knowledge of multiple communication platforms and tools
  • Experience with sales, upselling, or cross-selling techniques
  • Certification in customer service or related field
  • Experience in a specific industry relevant to our organization
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply