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Remote Chat Operator Jobs (NOW HIRING)

Pallet

Strategic Sales - Remote

$250K - $350K/yr

Lead a consultative, workflow-driven sales process that uncovers operator pain and maps it to ... Chat with Christy - Business Recruiter - 30 mins * Coffee Chat with Sales Team - 30 mins

Jobs for Humanity

Customer Service Representative (Remote)

$16.50 - $22.25/hr

Although operating as a smaller or emerging firm, LesBaird Consulting LLC strives to deliver high ... Respond to customer inquiries via phone, email, chat, and social media in a timely and professional ...

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Strong knowledge of operating systems (Windows, macOS), networking concepts, and remote support ...

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How much do remote chat operator jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote chat operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a Remote Chat Operator job?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What are the key skills and qualifications needed to thrive in the Remote Chat Operator position, and why are they important?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What does a typical day look like for a Remote Chat Operator?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

More about Remote Chat Operator jobs
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What are the most commonly searched types of Chat Operator jobs? The most popular types of Chat Operator jobs are:
What states have the most Remote Chat Operator jobs? States with the most job openings for Remote Chat Operator jobs include:
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Remote Chat Operator jobs near you
Infographic showing various Remote Chat Operator job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 7% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.
Senior Enterprise Account Executive (East USA, Remote)

Senior Enterprise Account Executive (East USA, Remote)

Pallet

OR • Remote

$250K - $350K/yr

Other

Re-posted 7 days ago

Job description

You could be a Senior Enterprise AE anywhere. Why us?

  • Join a well-funded, high-growth startup on a clear path to $100M ARR.
  • Sell a category-defining AI Agents platform with massive surface area across logistics.
  • Help transform a huge industry and scale the business toward a $10B+ outcome.
  • High visibility, direct access to founders, and meaningful influence over ICP strategy and sales motion.

About the opportunity:

We're hiring Senior Enterprise Account Executives for the Central, West and East regions. You'll own net-new enterprise acquisition, run complex multi-threaded cycles, and help define our enterprise playbook. This role is fully remote with travel to customers and events.

You'll partner closely with Sales, SDR, Product, Engineering, and Solutions to drive a solution-selling motion focused on identifying high-value workflows, mapping use cases, and proving ROI through structured evaluations and pilots.

How you will make an impact:

  • Own full-cycle enterprise sales, from outbound to close, and drive net-new logo acquisition across your region.
  • Build and maintain a 3x-4x qualified pipeline by running a disciplined outbound motion and self-sourcing at least 30 percent of opportunities.
  • Lead a consultative, workflow-driven sales process that uncovers operator pain and maps it to Pallet's use cases.
  • Advance 5-7 enterprise deals to late stage in your first six months while building champions and executive alignment across COO, CIO, VP Ops, and VP IT stakeholders.
  • Build CFO-ready business cases and run structured evaluations: discovery, workflow mapping, pilot scoping, and ROI modeling that convert to Pallet.
  • Document deal patterns, repeatable use cases, and expansion opportunities to inform GTM strategy and drive growth within existing accounts.

Preferred experience:

  • 8+ years of experience in enterprise B2B SaaS or enterprise logistics sales.
  • Track record of closing six- and seven-figure enterprise deals.
  • Strong solution-selling and value-mapping skills.
  • Ability to speak fluently about logistics workflows. If you don't have logistics experience, we'll test your ability to learn it.
  • Comfortable selling technical, workflow-heavy products with a baseline understanding of LLM/AI, if you have logistics experience but less technical exposure, we'll test your aptitude to learn our platform quickly.
  • Experience navigating long sales cycles, internal politics, and complex buying committees.
  • Executive presence with operators and technology leaders (COO, CIO, VP Ops, VP IT).
  • Can build clear business cases tied to measurable ops and financial impact.
  • Disciplined outbound operator with strong pipeline hygiene.
  • Ability to learn new industries and technologies quickly and apply insights immediately.

Interview Process:

  • Chat with Christy - Business Recruiter - 30 mins
  • Coffee Chat with Sales Team - 30 mins 
  • Discovery Mock Interview - 45-60 mins 
  • Final Interview - ~3 hours 
  • Brief Background Check and Reference Check

We move fast, and we'll keep you informed at every stage of the process. 

Compensation:

The estimated salary range for this role is $250,000-$350,000 OTE, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and growth opportunities. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.

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