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Overnight Remote Chat Support Agent Jobs (NOW HIRING)

Gotham Biotech

Technical Support Agent

Portland, ME · Remote

$30 - $35/hr

The Technical Support Agent plays a critical role in ensuring seamless user experiences by ... Provide first-level technical support via phone, email, chat, and remote desktop tools to end-users ...

Taxwell

Product Support

As a remote seasonal Product Support Agent , you will play an important role in delivering a ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...

Envita Medical Center

Chat Moderator

Houston, TX · On-site +1

$14.75 - $19/hr

Job Summary We are seeking a dependable and detail-oriented Chat Moderator to join our remote team ... Collaborate with customer support and internal teams to resolve chat-related concerns. * Maintain ...

New

Aquent

Accounting Support

Campbell, CA · On-site +1

$34/hr

This is a fully remote role, but candidates must be located in the following states: Alabama ... Prior experience with omnichannel chat support * Strong understanding of financial concepts and ...

Revelyst

Technical Product Support Agent

San Diego, CA · On-site +1

$21 - $22.50/hr

We are seeking an experienced Technical Product Support Agent to join the Revelyst Golf ... remote desktop control tool. * Work with end users to understand, diagnose, and resolve Golf Data ...

Triumph Arcade, Inc

Customer Support Agent

$21/hr

As a Customer Support Agent at Triumph, you'll be the front line for the hundreds of thousands of ... This is a fully remote role. What You'll Do * Respond to user inquiries across our support channels ...

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Overnight Remote Chat Support Agent information

See salary details

$10

$19

$30

How much do overnight remote chat support agent jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for overnight remote chat support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Overnight Remote Chat Support Agent vs Customer Service Representative?

AspectOvernight Remote Chat Support AgentCustomer Service Representative
Work EnvironmentRemote, night shifts, online chat platformsOffice or remote, day shifts, phone and in-person interactions
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or higher; communication skills
Industry UsageTech, e-commerce, telecom companiesRetail, banking, healthcare
Search & ComparisonOften searched for online chat roles with night shiftsBroader customer service roles, day shifts

The Overnight Remote Chat Support Agent primarily handles customer inquiries via online chat during night hours, often in tech or e-commerce sectors. In contrast, Customer Service Representatives typically work during daytime hours, using phone or in-person methods. While both roles require strong communication skills and similar credentials, their work environments and shift timings differ significantly.

More about Overnight Remote Chat Support Agent jobs
What cities are hiring for Overnight Remote Chat Support Agent jobs? Cities with the most Overnight Remote Chat Support Agent job openings:
What are the most commonly searched types of Remote Chat Support Agent jobs? The most popular types of Remote Chat Support Agent jobs are:
What states have the most Overnight Remote Chat Support Agent jobs? States with the most job openings for Overnight Remote Chat Support Agent jobs include:
What job categories do people searching Overnight Remote Chat Support Agent jobs look for? The top searched job categories for Overnight Remote Chat Support Agent jobs are:
Overnight Remote Chat Support Agent jobs near you
Infographic showing various Overnight Remote Chat Support Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

Overnight Remote Support Associate

Ability Matters

Dublin, OH • Remote

$18 - $20/hr

Full-time

Posted 26 days ago

Job description

Overnight Remote Support Associate

Pay: $18-$20/hour

Location: Columbus, OH


Foster Independence Through Innovation

At Ability Matters, we support individuals with autism and other neurological disabilities in building independence, confidence, and meaningful lives in their communities. We're growing and introducing our Overnight Remote Support team who provide around-the-clock monitoring.

This is not a passive overnight position.

As an Overnight Remote Support Associate, you'll use technology, communication, and critical thinking to identify safety concerns, respond to emergencies, and ensure individuals receive the support they need when it matters most.

Your focus and judgment directly protect the people we serve.

What You'll Do

  • Monitor Safety & Respond to Alerts: Observe live video and audio feeds, identify safety concerns, and respond quickly to incidents and emergencies.

  • Provide Real-Time Support: Handle calls, chats, and communication with individuals while providing reassurance and responsive support.

  • Follow Escalation Protocols: Coordinate with staff, emergency contacts, and first responders to ensure the appropriate response to each situation.

  • Document & Communicate Clearly: Maintain accurate, time-stamped records and provide seamless shift handoffs.

  • Support System Reliability: Perform equipment checks and escalate technical concerns to maintain uninterrupted monitoring.

  • Participate in Quality & Training Initiatives: Engage in drills, debriefs, and ongoing quality improvement efforts to maintain high standards of care.

Qualifications

  • Currently enrolled in college or possess an associate's degree or higher (or equivalent experience)

  • Strong computer and technology skills

  • Excellent communication and interpersonal abilities

  • Reliable transportation and scheduling flexibility


Who Thrives Here

  • Individuals who stay calm under pressure

  • Strong multitaskers with excellent attention to detail

  • Critical thinkers who can make sound decisions independently

  • People who are dependable, organized, and highly focused

  • Professionals who are compassionate and responsive

Why Ability Matters Is Different

Ability Matters is a mission-driven, innovative, high-end organization leading the field in/opportunities for growth. Our culture is built on excellence, inclusion, and a relentless commitment to helping individuals thrive.

Our impact speaks for itself:

  • Supporting 100+ families through education, housing, day services, and intervention

  • A team of 330+ highly trained professionals

  • 191% organizational growth in the past 5 years

  • Better Business Bureau Torch Award for Ethics

  • Diversity in Business Award winner

  • Smart 50 Award for innovation and leadership

Our Core Values

At Ability Matters, our work is guided by four core values:

Solutions Oriented: We approach every challenge with clarity, accountability, and a solutions-first mindset. As an RSA, you will assess situations, respond to alerts, and help individuals overcome barriers while maintaining a calm and professional approach.

Commitment to Inclusion: We champion inclusion by supporting individuals of all abilities and honoring diversity. We strive to create an environment where every individual feels valued, respected, and empowered.

Cause Over the Job: We lead with purpose, teamwork, and a shared commitment to our mission. Our work is more than a job, it is an opportunity to positively impact lives and promote independence every day.

We Value Individual Dignity: We approach every interaction with humility, gratitude, and respect. We believe every person deserves to be treated with dignity and supported in achieving their goals.

Ready to Make a Difference?

If you're looking for a purpose-driven career, we'd love to meet you.

Apply today https://abilitymattersohio.easyapply.co

Employment Type: FULL_TIME

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