Phoenix, AZ · Remote
$18.50 - $24.75/hr
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$18.50 - $24.75/hr
About the job Live Chat Support Agent Position: Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our
Portland, ME · Remote
$22 - $25/hr
This is a remote position. Posting Title: Live Chat Support Agent Industry: Customer Service & Digital Support Salary: $23-$25 per hour Summary We are seeking a skilled and empathetic Live Chat
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Portland, ME · Remote
$22 - $25/hr
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About WLC Management Law Firm WLC Management is a client-focused law firm specializing in [insert practice areas]. We leverage technology to make legal help accessible nationwide. Our entire intake
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Troy, MI · Remote
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Atlanta, GA · Remote
$11 - $15/hr
Join us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of
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Atlanta, GA · Remote
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Anchorage, AK · Remote
$11 - $15/hr
Join us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of
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Anchorage, AK · Remote
$11 - $15/hr
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Columbus, OH · Remote
$11 - $15/hr
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Columbus, OH · Remote
$11 - $15/hr
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Pine Bluff, AR · Remote
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Santee, CA · Remote
$60K - $80K/yr
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Santee, CA · Remote
$60K - $80K/yr
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Radford, VA · Remote
$11 - $15/hr
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Radford, VA · Remote
$11 - $15/hr
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Job Responsibilities: * Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
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Santee, CA · Remote
$30 - $40/hr
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Santee, CA · Remote
$30 - $40/hr
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Santee, CA · Remote
$30 - $40/hr
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Santee, CA · Remote
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$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
| Aspect | Remote Apple Chat Support | Remote Apple Phone Support |
|---|---|---|
| Credentials | Customer service experience, technical knowledge | Customer service experience, technical knowledge |
| Work Environment | Online chat platform, remote from home | Phone calls, remote from home |
| Employer & Industry | Apple, tech support | Apple, tech support |
| Search & Comparison Intent | Customer support via chat, remote support roles | Customer support via phone, remote support roles |
Remote Apple Chat Support and Remote Apple Phone Support both involve assisting customers with Apple products remotely. The main difference lies in the communication method: chat versus phone. Both roles require similar skills, credentials, and work environments, but they cater to different customer preferences and support channels.
About the job Live Chat Support Agent
Position: Live Chat Support Agent
Location: Remote
Job Overview:
We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.
Key Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
- Provide accurate and helpful information to customers regarding products, services, and company policies
- Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
- Maintain a positive and empathetic attitude towards customers at all times
- Document and track customer interactions and feedback for reporting purposes
- Collaborate with other team members to continuously improve and optimize our live chat support process
- Stay up-to-date on product knowledge and industry trends to better assist customers
Qualifications:
- High school diploma or equivalent, college degree preferred
- 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
- Exceptional written communication skills with the ability to type quickly and accurately
- Strong problem-solving and critical thinking skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Familiarity with live chat software and customer relationship management (CRM) tools
- Availability to work flexible hours, including evenings and weekends as needed
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Collaborative and supportive work environment
- Training and development programs to enhance skills and knowledge
- Employee discounts on products and services offered by our clients
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.
Sourced by ZipRecruiter
11 - 50 Employees
Indianapolis, IN, US
1980
