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Remote Apple Chat Support Jobs in Florida (NOW HIRING)

Oates Energy

Chat Support Agent

Jacksonville, FL · On-site +1

$26 - $37/hr

This is a remote position. Summary Our Administration division is looking for a committed and articulate individual to step into the Chat Support Agent position. As the main liaison for clients ...

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Remotetravelcareers

Travel Customer Support

Miami, FL · Remote

$16.25 - $20.75/hr

We are seeking a remote Travel Customer Support representative to handle customer questions ... Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ...

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All JobsApple Chat Support JobsRemote Apple Chat Support JobsRemote Apple Chat Support Jobs in Florida

Remote Apple Chat Support information

What is the difference between Remote Apple Chat Support vs Remote Apple Phone Support?

AspectRemote Apple Chat SupportRemote Apple Phone Support
CredentialsCustomer service experience, technical knowledgeCustomer service experience, technical knowledge
Work EnvironmentOnline chat platform, remote from homePhone calls, remote from home
Employer & IndustryApple, tech supportApple, tech support
Search & Comparison IntentCustomer support via chat, remote support rolesCustomer support via phone, remote support roles

Remote Apple Chat Support and Remote Apple Phone Support both involve assisting customers with Apple products remotely. The main difference lies in the communication method: chat versus phone. Both roles require similar skills, credentials, and work environments, but they cater to different customer preferences and support channels.

What are the most commonly searched types of Apple Chat Support jobs in Florida?

The most popular types of Apple Chat Support jobs in Florida are:

What are popular job titles related to Remote Apple Chat Support jobs in Florida?

For Remote Apple Chat Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Apple Chat Support jobs in Florida look for?

The top searched job categories for Remote Apple Chat Support jobs in Florida are:

What cities in Florida are hiring for Remote Apple Chat Support jobs?

Cities in Florida with the most Remote Apple Chat Support job openings:

Remote Apple Chat Support jobs near you
Infographic showing various Remote Apple Chat Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Chat Support Representative II

Miami, FL • Remote

Positive Behavior Steps
Outpatient Health Care • 1 - 10 employees
Learn more about Positive Behavior Stepsexternal

$16.25 - $20.75/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Positive Behavior Steps is seeking an experienced and customer-focused Chat Support Representative II to provide professional assistance through live chat and digital communication channels. This role is responsible for handling more complex customer inquiries, resolving issues efficiently, and ensuring a positive experience while maintaining company standards.


Location: United States (Remote)

Key Responsibilities

  • Respond to customer inquiries through live chat and digital communication platforms.

  • Provide accurate information and assistance regarding company services and processes.

  • Handle escalated or complex customer concerns and determine appropriate resolutions.

  • Maintain a professional, empathetic, and solution-oriented communication style.

  • Document customer interactions and update records accurately.

  • Manage multiple conversations while maintaining response quality and attention to detail.

  • Coordinate with internal teams when additional support or escalation is required.

  • Follow established policies, procedures, and confidentiality requirements.

  • Identify recurring customer concerns and communicate trends to management.

  • Assist with mentoring or supporting entry-level chat representatives when needed.

  • Meet established service, response-time, quality, and productivity standards.

Qualifications

  • High school diploma or equivalent required; additional education is a plus.

  • Previous customer service, chat support, administrative, or help-desk experience preferred.

  • Experience handling escalated customer inquiries is an advantage.

  • Excellent written communication, typing, and interpersonal skills.

  • Strong problem-solving and critical-thinking abilities.

  • Comfortable working with computers, chat platforms, email, databases, and standard office software.

  • Ability to multitask and prioritize effectively in a remote environment.

  • Strong attention to detail and organizational skills.

  • Dependable, professional, and able to work independently.

Equal Employment Opportunity

Positive Behavior Steps is an Equal Employment Opportunity (EEO) employer. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

We encourage qualified individuals from all backgrounds to apply and are committed to maintaining a professional, inclusive, and respectful workplace.