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Overnight Remote Chat Support Agent Jobs (NOW HIRING)

Triumph

Customer Support Agent

$21/hr

Customer Support Agent As a Customer Support Agent at Triumph, you'll be the front line for the ... This is a fully remote role. What You'll Do * Respond to user inquiries across our support channels ...

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Overnight Remote Chat Support Agent information

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$10

$19

$30

How much do overnight remote chat support agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for overnight remote chat support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Overnight Remote Chat Support Agent vs Customer Service Representative?

AspectOvernight Remote Chat Support AgentCustomer Service Representative
Work EnvironmentRemote, night shifts, online chat platformsOffice or remote, day shifts, phone and in-person interactions
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or higher; communication skills
Industry UsageTech, e-commerce, telecom companiesRetail, banking, healthcare
Search & ComparisonOften searched for online chat roles with night shiftsBroader customer service roles, day shifts

The Overnight Remote Chat Support Agent primarily handles customer inquiries via online chat during night hours, often in tech or e-commerce sectors. In contrast, Customer Service Representatives typically work during daytime hours, using phone or in-person methods. While both roles require strong communication skills and similar credentials, their work environments and shift timings differ significantly.

More about Overnight Remote Chat Support Agent jobs
What cities are hiring for Overnight Remote Chat Support Agent jobs? Cities with the most Overnight Remote Chat Support Agent job openings:
What are the most commonly searched types of Remote Chat Support Agent jobs? The most popular types of Remote Chat Support Agent jobs are:
What states have the most Overnight Remote Chat Support Agent jobs? States with the most job openings for Overnight Remote Chat Support Agent jobs include:
What job categories do people searching Overnight Remote Chat Support Agent jobs look for? The top searched job categories for Overnight Remote Chat Support Agent jobs are:
Overnight Remote Chat Support Agent jobs near you
Infographic showing various Overnight Remote Chat Support Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

Remote Client Support Agent - San Antonio, TX

OneTouch Direct

San Antonio, TX • On-site, Remote

$17 - $22.50/hr

Full-time

Medical, Dental, Vision

Posted 27 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

433rd of 481 rated business services

Job description

Join OneTouch Direct as a Remote Client Support Agent, where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy.
MUST LIVE IN SAN ANTONIO, TX
Position Overview: In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.
Key Responsibilities:
  • Respond to incoming customer inquiries via phone, email, and chat.
  • Demonstrate a thorough understanding of our products and services to effectively address client needs.
  • Provide solutions to problems while ensuring a positive customer experience.
  • Maintain accurate documentation of all client interactions.
  • Work collaboratively with team members to continuously improve service delivery.

Requirements
  • Minimum of 1-2 years of experience in customer service or support.
  • Exceptional verbal and written communication skills.
  • Familiarity with CRM software and customer support tools.
  • Ability to work efficiently in a remote setting with minimal supervision.
  • Strong analytical and problem-solving abilities.
  • Must be available to work flexible hours, including potential evenings and weekends.

Technical Requirements:
  • Must have a reliable desktop or laptop computer running Windows 11.
  • High-speed wired internet connection is required.
  • USB headset with noise-canceling capability (wireless headsets are not acceptable).
  • Webcam (built-in or external) is necessary for video interactions.

Benefits
  • Full time. 40 hours per week schedule with overtime opportunities!
  • Great pay. Hourly base salary + benefits!
  • Training. Paid training & development
  • Benefits. Health Care Plan (Medical, Dental & Vision)
  • Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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