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Freshservice Remote Jobs (NOW HIRING)

Techary

2nd Line Support Technician

Dallas, TX · Remote

$37K - $46K/yr

Skilled in using remote support and ticketing tools (e.g., HaloPSA, ServiceNow, Freshservice) * Demonstrated ability to handle sensitive or VIP support requests with professionalism * Excellent ...

New

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · On-site +1

$21.50 - $29/hr

... Microsoft Remote Desktop, Screen Connect (or similar) * Service Ticket Systems : Experience using platforms like Zendesk, Freshservice, or ServiceNow to manage and document support requests.

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · Remote

$21.50 - $29/hr

... Microsoft Remote Desktop, Screen Connect (or similar) * Service Ticket Systems : Experience using platforms like Zendesk, Freshservice, or ServiceNow to manage and document support requests.

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · Remote

$20.50 - $27.75/hr

... Microsoft Remote Desktop, Screen Connect (or similar) * Service Ticket Systems : Experience using platforms like Zendesk, Freshservice, or ServiceNow to manage and document support requests.

Command|Link

Technical Account Manager

$90K - $120K/yr

This is a remote position open to candidates residing in the following states: Alabama, Arizona ... Own integrations with external ITSM systems (ServiceNow, Jira, Freshservice) via APIs/webhooks.

IDEAL INDUSTRIES, INC

Cybersecurity Analyst - Remote

... via FreshService. • Help maintain and audit digital assets, firewall configurations, and Active Directory for security gaps. • Contribute to the development and refinement of security SOPs and ...

New

INFUSE

IT Support Specialist (Contract, Remote)

End-User Support Provide remote IT support across locations and time zones. Troubleshoot issues ... Experience with a ticketing system (Jira SM, Zendesk, Freshservice, ServiceNow, or similar) * Good ...

Underdog

IT Support Engineer

OR · Remote

$90K - $120K/yr

Familiarity with Linear, Freshservice, Jira, or similar ITSM/ticketing platforms * Experience with ... REMOTE

Trapeze

Account Executive

Job Summary: (Remote role) Who We Are Trapeze Mobility on Demand is part of Modaxo, a global ... Familiarity with Salesforce, FreshService, ClientSuccess, or JIRA a plus * Experience selling into ...

TeamDynamix

Automation Builder

$100K - $120K/yr

TeamDynamix is seeking a hands-on Automation Builder to join our remote Product organization. In ... Familiarity with other ITSM platforms (ServiceNow, Jira Service Management, Freshservice). * ITIL ...

Ledgebrook

IT/Helpdesk Supervisor

Ledgebrook is a fully-remote US based company backed by top venture investors including Brand ... Experience with ticketing systems (e.g., Jira, ServiceNow, Freshservice) * Experience with Rippling ...

New

E-Space

System Administrator

Arlington, TX · On-site +1

... remote access to internal resources. · Support and maintain Atlassian suite (Jira, Confluence, Bitbucket) to enable engineering and operational workflows. · Configure and manage Freshservice for ...

E-Space

System Administrator

Arlington, TX · On-site +1

... remote access to internal resources. Support and maintain Atlassian suite (Jira, Confluence, Bitbucket) to enable engineering and operational workflows. Configure and manage Freshservice for ...

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Freshservice Remote information

What is the difference between Freshservice Remote vs Service Desk Technician?

AspectFreshservice RemoteService Desk Technician
Required CredentialsITIL certification, help desk experience, knowledge of FreshserviceCompTIA A+, ITIL, help desk experience
Work EnvironmentRemote, cloud-based supportOn-site or remote, IT support environment
Industry UsageIT service management, SaaS companiesIT support, corporate help desks
Common Search IntentRemote IT support using FreshserviceIT support roles, help desk jobs

Freshservice Remote professionals focus on providing IT support remotely using the Freshservice platform, often requiring specific certifications and cloud-based tools. Service Desk Technicians may work on-site or remotely, handling general IT support tasks. Both roles share similar credentials but differ mainly in work environment and platform specialization.

What are the key skills and qualifications needed to thrive as a Freshservice Remote Support Specialist, and why are they important?

To excel as a Freshservice Remote Support Specialist, you need a solid understanding of IT service management concepts, troubleshooting expertise, and usually a degree in IT or related fields. Familiarity with the Freshservice platform, ITIL certifications, and experience with ticketing systems are highly beneficial. Excellent communication, problem-solving, and customer service skills help you effectively address client issues and collaborate with distributed teams. These skills and qualifications are critical for delivering efficient remote support, ensuring customer satisfaction, and maintaining seamless IT operations.

What are Freshservice Remote jobs?

Freshservice Remote jobs refer to positions where employees work for Freshservice, a cloud-based IT service management platform, from a remote location rather than a physical office. These roles can include IT support, customer service, engineering, sales, and product management, among others. Remote Freshservice employees use digital tools to collaborate, resolve technical issues, and support clients from anywhere with a reliable internet connection. This flexibility allows for a better work-life balance and access to a global talent pool. Companies offering Freshservice Remote jobs often provide necessary training and equipment to ensure productivity.

How to make 2000 a week working from home?

To earn $2000 a week working remotely in a role like a Freshservice support agent, you typically need to work full-time hours, often 40 hours or more, and may require specialized skills, certifications, or experience in IT service management. Some professionals increase earnings by taking on multiple support roles, specializing in high-demand areas, or working for companies that offer higher pay rates for remote customer support or technical assistance positions.

What are the typical responsibilities and daily tasks for someone working in a Freshservice Remote role?

In a Freshservice Remote position, your daily tasks often include managing and resolving IT service requests and incidents via the Freshservice platform, collaborating with team members through digital channels, and ensuring timely communication with end-users. You may also be responsible for updating knowledge base articles, tracking ticket statuses, and participating in virtual team meetings to discuss ongoing projects or process improvements. Working remotely requires strong self-motivation, effective time management, and proactive communication to stay aligned with the team's goals and deliver high-quality support.

What job makes 10000 a month without a degree?

High-paying remote jobs that can earn $10,000 a month without a degree include roles like software developer, digital marketer, or sales manager, often requiring strong skills, experience, and certifications. These positions typically involve specialized knowledge, self-education, or industry certifications and may require working independently or in a remote team environment.

Does Freshworks offer remote work options?

Freshservice remote job roles are available, with many positions offering flexible or fully remote work arrangements. Candidates should review specific job listings for details on remote work options, required skills, and tools used, such as collaboration platforms like Slack or Zoom.

What jobs pay 2000 a day?

High-paying jobs that can earn $2,000 or more per day include roles such as specialized consultants, senior executives, certain freelance professionals, and highly skilled contractors. These positions often require advanced expertise, certifications, or extensive experience, and may involve project-based or contract work with flexible schedules.
More about Freshservice Remote jobs
What cities are hiring for Freshservice Remote jobs? Cities with the most Freshservice Remote job openings:
What are the most commonly searched types of Freshservice jobs? The most popular types of Freshservice jobs are:
What states have the most Freshservice Remote jobs? States with the most job openings for Freshservice Remote jobs include:
What job categories do people searching Freshservice Remote jobs look for? The top searched job categories for Freshservice Remote jobs are:
Freshservice Remote jobs near you
Infographic showing various Freshservice Remote job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution.

Service Desk Analyst - 11am - 8pm (Monday - Friday)

Slipstream IT

PA • On-site, Remote

$19.50 - $26.75/hr

Full-time

Posted 8 days ago

Job description

Introduction
At Slipstream LS we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.
Slipstream's industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.
Responsibilities
  • Provide white-glove, End User Service Desk Support via phone, email, and chat.
  • Manage incidents and requests within the ServiceNow, Freshservice or Zendesk ticketing systems
  • Perform and document daily ticket follow-ups with end users within respective ticketing system
  • Resolve username and password problems.
  • Perform uninstall/reinstall of approved software applications to devices.
  • Provide Multifactor Authentication, Single Sign-On and VPN Support.
  • Perform software and application support.
  • Provide remote hardware support for laptops, tablets, mobile devices, monitors, docking stations, printers and accessories.
  • Provides support for general "how-to" inquiries.

Required Skills
  • CompTIA A+ certification.
  • Experience supporting Microsoft 365, Windows 10, and Active Directory.
  • 1+ year Mac OS experience.
  • Experience with the ServiceNow ticketing system.
  • Experience with Freshservice and/or Zendesk ticketing systems a plus.
  • Experience with remote access tools such as LogMeIn, TeamViewer, and Take Control.
  • Experience Remotely troubleshooting windows hardware and software break/fix issues.
  • 2-3 years of progressive experience in a Technical Support role with and MSP or call center IT support environment.
  • Technical proficiency with common hardware, software, and technologies: Windows, Office, iOS, laptops, tablets, Mobile Device Management (MDM), VPN, & WiFi).
  • Knowledge of Active Directory, Azure, O365, MFA, SSO, networking and server concepts.
  • Understanding of call center metrics and KPIs.
  • College or technology school degree preferred.
  • Ability to multi-task and experience working in a fast-paced environment.
  • Strong technical troubleshooting and customer service skills.
  • Strong verbal and written communication skills.
  • LinkedIn Profile with active job history

Slipstream LS is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream LS makes hiring decisions based solely on qualifications, merit, and business needs at the time.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

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