ZipRecruiter

Log In

2

Freshservice Remote Jobs (NOW HIRING)

Dudek

Temporary Business Operations Analyst II

$31.25 - $38.46/hr

Remote Compensation: $31.25-$38.46 hourly* Employment type: Temporary (6 months anticipated) Dudek ... This role independently manages incoming support requests through Freshservice, contributes to ...

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · Remote

$20.50 - $27.75/hr

... Microsoft Remote Desktop, Screen Connect (or similar) * Service Ticket Systems : Experience using platforms like Zendesk, Freshservice, or ServiceNow to manage and document support requests.

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · On-site +1

$21.50 - $29/hr

... Microsoft Remote Desktop, Screen Connect (or similar) * Service Ticket Systems : Experience using platforms like Zendesk, Freshservice, or ServiceNow to manage and document support requests.

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · Remote

$21.50 - $29/hr

... Microsoft Remote Desktop, Screen Connect (or similar) * Service Ticket Systems : Experience using platforms like Zendesk, Freshservice, or ServiceNow to manage and document support requests.

Definium Therapeutics

End User Computing Engineer

... FreshService, Intune, Kandji, Apple Business Manager, Adobe, and OKTA • Strong verbal and written communication skills • Excellent vendor management and negotiation skills • Strong remote ...

New

Command|Link

Technical Account Manager

$90K - $120K/yr

This is a remote position open to candidates residing in the following states: Alabama, Arizona ... Own integrations with external ITSM systems (ServiceNow, Jira, Freshservice) via APIs/webhooks.

Vultr

Corporate IT Support Specialist

Troubleshoot endpoint issues on macOS and Windows devices for fully remote employees, escalating ... Experience with ticketing and ITSM platforms (Jira Service Management, Freshservice, Zendesk, or ...

Underdog

IT Support Engineer

OR · Remote

$90K - $120K/yr

Familiarity with Linear, Freshservice, Jira, or similar ITSM/ticketing platforms * Experience with ... REMOTE

Trapeze

Account Executive

Job Summary: (Remote role) Who We Are Trapeze Mobility on Demand is part of Modaxo, a global ... Familiarity with Salesforce, FreshService, ClientSuccess, or JIRA a plus * Experience selling into ...

Elevait Solutions

Sr. Performance Engineer

Atlanta, GA · Remote

$65/hr

Financial Services Location: 100% Remote Contract: 90 Day Contract-to-Hire Rate: Up to $65/hr Top 3 ... Datadog, Freshservice Languages/Frameworks: Python, React, .NET, MuleSoft Cloud: Azure Elevait ...

next page

Showing results 1-20

People also search for

All JobsFreshservice Remote Jobs

Freshservice Remote information

What are the key skills and qualifications needed to thrive as a Freshservice Remote Support Specialist, and why are they important?

To excel as a Freshservice Remote Support Specialist, you need a solid understanding of IT service management concepts, troubleshooting expertise, and usually a degree in IT or related fields. Familiarity with the Freshservice platform, ITIL certifications, and experience with ticketing systems are highly beneficial. Excellent communication, problem-solving, and customer service skills help you effectively address client issues and collaborate with distributed teams. These skills and qualifications are critical for delivering efficient remote support, ensuring customer satisfaction, and maintaining seamless IT operations.

What are the typical responsibilities and daily tasks for someone working in a Freshservice Remote role?

In a Freshservice Remote position, your daily tasks often include managing and resolving IT service requests and incidents via the Freshservice platform, collaborating with team members through digital channels, and ensuring timely communication with end-users. You may also be responsible for updating knowledge base articles, tracking ticket statuses, and participating in virtual team meetings to discuss ongoing projects or process improvements. Working remotely requires strong self-motivation, effective time management, and proactive communication to stay aligned with the team's goals and deliver high-quality support.

What are Freshservice Remote jobs?

Freshservice Remote jobs refer to positions where employees work for Freshservice, a cloud-based IT service management platform, from a remote location rather than a physical office. These roles can include IT support, customer service, engineering, sales, and product management, among others. Remote Freshservice employees use digital tools to collaborate, resolve technical issues, and support clients from anywhere with a reliable internet connection. This flexibility allows for a better work-life balance and access to a global talent pool. Companies offering Freshservice Remote jobs often provide necessary training and equipment to ensure productivity.

What is the difference between Freshservice Remote vs Service Desk Technician?

AspectFreshservice RemoteService Desk Technician
Required CredentialsITIL certification, help desk experience, knowledge of FreshserviceCompTIA A+, ITIL, help desk experience
Work EnvironmentRemote, cloud-based supportOn-site or remote, IT support environment
Industry UsageIT service management, SaaS companiesIT support, corporate help desks
Common Search IntentRemote IT support using FreshserviceIT support roles, help desk jobs

Freshservice Remote professionals focus on providing IT support remotely using the Freshservice platform, often requiring specific certifications and cloud-based tools. Service Desk Technicians may work on-site or remotely, handling general IT support tasks. Both roles share similar credentials but differ mainly in work environment and platform specialization.

More about Freshservice Remote jobs
What cities are hiring for Freshservice Remote jobs? Cities with the most Freshservice Remote job openings:
What are the most commonly searched types of Freshservice jobs? The most popular types of Freshservice jobs are:
What states have the most Freshservice Remote jobs? States with the most job openings for Freshservice Remote jobs include:
What job categories do people searching Freshservice Remote jobs look for? The top searched job categories for Freshservice Remote jobs are:
Freshservice Remote jobs near you
Infographic showing various Freshservice Remote job openings in the United States as of May 2026, with employment types broken down into 70% Full Time, 10% Part Time, and 20% Contract. Highlights an 100% Remote job distribution.

Remote Freshservice Workflow Architect (Contract)

Carlsbad Tech

Manhattan, NY • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Carlsbad Tech is seeking a Freshservice Consultant to lead the buildout of workflows across internal departments in a remote setting. The role involves collaborating with Finance and Legal teams to optimize processes using Freshservice, implementing ticketing flows, and ensuring compliance with internal governance controls. Candidates should have deep expertise in Freshservice and strong business process mapping skills, alongside excellent communication abilities.

#J-18808-Ljbffr

Apply