ZipRecruiter

Log In

2

Remote Itsm Jobs (NOW HIRING)

Inficare Technologies

ITSM Lead (ServiceNow)

$55.25 - $76/hr

Remote Client: Healthcare / Pharmaceutical (Life Sciences) domain. Job Summary: We are looking for an experienced ITSM Lead to oversee ServiceNow ITSM processes, drive service improvements, and ...

Maximus

ITSM Tools Analyst

VA · On-site +1

This is a remote position. The ITSM Tools Analyst will support IT Asset Management (ITAM), Software Asset Management (SAM), and Configuration Management Database (CMDB) operations in support of the ...

Maximus

ITSM Tools Analyst

VA · On-site +1

This is a remote position. The ITSM Tools Analyst will support IT Asset Management (ITAM), Software Asset Management (SAM), and Configuration Management Database (CMDB) operations in support of the ...

Cayuse Holdings

ITSM Incident Response Analyst

$30 - $48/hr

Remote Type: Independent Contract - Corp to Corp/1099 Start Date: ASAP Pay Rate: $30-48/hr (Independent Contract) Contract Length: through August 31 Responsibilities Serve as a member of the ITSM ...

pace systems, inc.

Be Seen First

ServiceNow ITSM Lead Architect / Senior Consultant

Naperville, IL · Remote

$85 - $115/hr

Job Title ServiceNow ITSM Lead Architect / Senior Consultant Employment Type Full-Time Pay Range $85.00 - $115.00 per Hour Location Remote / Hybrid Position Summary We are seeking an experienced ...

Xtivia

Senior Account Executive - Commercial ITSM Sales

$95K - $125K/yr

Job Type Full-time Description XTIVIA - Senior Account Executive - Commercial ITSM Sales Title Senior Account Executive, Commercial ITSM Sales Work Location Remote - Preference for candidates located ...

next page

Showing results 1-20

All JobsRemote Itsm Jobs

Remote Itsm information

See salary details

$17

$21

$23

How much do remote itsm jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for remote itsm in the United States is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Remote Itsm vs Remote Service Desk Technician?

AspectRemote ItsmRemote Service Desk Technician
CertificationsITIL, CompTIA A+, HDI-SDCompTIA A+, HDI-SD, ITIL (optional)
Work EnvironmentITSM platforms, ticketing systems, remote support toolsHelp desk software, remote support tools, customer communication
Industry UsageIT service management, enterprise ITIT support, customer service, technical troubleshooting
Job FocusManaging ITSM processes, incident/request handling, service improvementTroubleshooting, resolving user issues, providing technical support

Remote Itsm roles focus on managing IT service management processes and improving service delivery using ITSM platforms, while Remote Service Desk Technicians primarily troubleshoot and resolve end-user technical issues. Both roles require similar certifications and work environments but differ in scope and responsibilities.

How does a Remote ITSM professional typically collaborate with cross-functional teams to resolve incidents and implement service improvements?

Remote ITSM professionals frequently use digital collaboration tools like ticketing systems, video conferencing, and instant messaging platforms to stay connected with cross-functional teams such as developers, network engineers, and customer support. They participate in regular virtual meetings to discuss incident trends, coordinate on problem resolution, and ensure that service improvement initiatives are aligned with broader IT and business goals. Clear communication and thorough documentation are essential, as remote work requires proactive updates and knowledge sharing to maintain effective service management and minimize downtime.

What are the key skills and qualifications needed to thrive as a Remote ITSM (IT Service Management) professional, and why are they important?

To thrive as a Remote ITSM professional, you need a solid understanding of IT service management frameworks (such as ITIL), strong problem-solving skills, and experience in technical support or IT operations. Familiarity with ITSM tools like ServiceNow, Jira Service Management, or BMC Remedy, along with ITIL certification, is typically required. Exceptional communication, customer service orientation, and the ability to work independently are vital soft skills for this remote role. These skills and qualifications ensure efficient incident resolution, proactive service improvement, and seamless collaboration across distributed teams.

What is the best remote control for Alzheimer's patients?

A remote control designed for Alzheimer's patients should have simple, large buttons, clear labels, and minimal features to reduce confusion. Devices with voice control or automatic shut-off can enhance safety and ease of use, which are important considerations for remote IT support roles involved in assistive technology implementation.

How to make 2000 a week working from home?

Remote ITSM (IT Service Management) roles can pay between $20 and $50 per hour depending on experience and certifications, making it possible to earn $2,000 or more weekly with full-time hours. Developing skills in ITIL, customer service, and remote troubleshooting, along with certifications like ITIL or HDI, can increase earning potential. Consistently working 40 hours a week at higher-end rates can help achieve this income level.

What is a Remote ITSM professional?

A Remote ITSM (Information Technology Service Management) professional is someone who oversees and manages IT services for an organization while working remotely, rather than being physically present in an office. Their responsibilities typically include incident management, service requests, change management, and ensuring the smooth delivery of IT services to end users. They use ITSM tools and frameworks, like ITIL, to maintain high service quality, resolve technical issues, and improve IT processes. By working remotely, they leverage digital communication and collaboration tools to support users and coordinate with IT teams. This role is vital in organizations that have distributed teams or support remote work environments.

What is the meaning of remote in one word?

In the context of a Remote ITSM role, 'remote' means working from a location outside the traditional office environment, often from home, using digital tools and internet connectivity. It emphasizes flexibility and virtual collaboration without physical presence at a specific site.

What is the meaning of the word remote?

In the context of a Remote ITSM role, 'remote' refers to working outside of a traditional office environment, often from home or any location with internet access. This setup allows IT service management professionals to perform their duties without being physically present at a specific site, utilizing tools like remote desktop software and collaboration platforms.
More about Remote Itsm jobs
What cities are hiring for Remote Itsm jobs? Cities with the most Remote Itsm job openings:
What are the most commonly searched types of Itsm jobs? The most popular types of Itsm jobs are:
What states have the most Remote Itsm jobs? States with the most job openings for Remote Itsm jobs include:
What job categories do people searching Remote Itsm jobs look for? The top searched job categories for Remote Itsm jobs are:
Remote Itsm jobs near you
Infographic showing various Remote Itsm job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,724 per year, or $21.5 per hour.
ITSM Lead (ServiceNow)

ITSM Lead (ServiceNow)

Inficare Technologies

Remote

$55.25 - $76/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Title: ITSM Lead (ServiceNow) - Onsite
Location: Remote
Client: Healthcare / Pharmaceutical (Life Sciences) domain.
Job Summary:
We are looking for an experienced ITSM Lead to oversee ServiceNow ITSM processes, drive service improvements, and ensure adherence to ITIL best practices in an onsite engagement model.
Key Responsibilities:
  • Lead ITSM processes (Incident, Problem, Change, Request)
  • Govern ServiceNow ITSM modules and drive process optimization
  • Define and monitor SLAs/KPIs to improve service delivery
  • Ensure compliance with ITIL best practices
  • Manage client escalations and reporting

Required Skills:
  • 8-12 years of ITSM and ServiceNow experience
  • Strong knowledge of ITIL framework
  • Proven experience in ITSM module implementation and support

Apply