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Sharepoint Support Analyst Jobs (NOW HIRING)

Atria Group LLC

SharePoint Admin

Chicago, IL · On-site

... support calls, e.g.: access issues, leveraging web parts. - Error identification, investigation and resolution. - Analyze requirements submitted to business, map and build on SharePoint. - Identify ...

ARES

Board Support Analyst II

Merritt Island, FL · On-site

KLXS-III Artemis Program - Board Support Analyst MA2 Join the team in support of NASA on the ... Manage meetings and agenda topics on the applicable SharePoint and Wiki pages * Request and obtain ...

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How much do sharepoint support analyst jobs pay per hour?

As of May 30, 2026, the average hourly pay for sharepoint support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a SharePoint Support Analyst, and why are they important?

To thrive as a SharePoint Support Analyst, you need a solid understanding of SharePoint architecture, site administration, troubleshooting, and a relevant IT degree or equivalent experience. Familiarity with Microsoft 365, PowerShell scripting, and ticketing systems like ServiceNow or Jira is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial for providing user support and collaborating with teams. These skills ensure efficient issue resolution, system reliability, and a positive user experience in managing business collaboration platforms.

What are some common challenges SharePoint Support Analysts face when troubleshooting user issues?

SharePoint Support Analysts often encounter challenges such as resolving complex permission issues, troubleshooting integration problems with third-party applications, and addressing performance slowdowns. Since SharePoint environments can be highly customized, identifying the root cause of a problem sometimes requires deep investigation into custom workflows, scripts, or configurations. Additionally, analysts must balance communicating technical solutions in a user-friendly way while working collaboratively with IT teams, developers, and end-users to ensure seamless platform functionality.

What are SharePoint Support Analysts?

SharePoint Support Analysts are IT professionals who specialize in providing technical support, troubleshooting, and maintenance for Microsoft SharePoint environments. They assist users with issues related to document management, site functionality, access permissions, and integrations within SharePoint. Their role often includes monitoring system performance, implementing updates, and collaborating with other IT teams to ensure the platform runs smoothly. SharePoint Support Analysts also help train users and create documentation to maximize the effectiveness of SharePoint solutions.

What is the difference between Sharepoint Support Analyst vs Sharepoint Administrator?

AspectSharepoint Support AnalystSharepoint Administrator
Primary RoleProvides technical support, troubleshooting, and user assistance for SharePoint issuesManages, configures, and maintains SharePoint environments and sites
CertificationsSharePoint certifications, IT support certificationsSharePoint certifications, IT infrastructure certifications
Work EnvironmentHelpdesk, support teams, end-usersIT departments, system administration teams
ResponsibilitiesIssue resolution, user training, support ticketsSite setup, permissions, system upgrades, architecture

While both roles work with SharePoint, the Sharepoint Support Analyst primarily focuses on user support and troubleshooting, whereas the Sharepoint Administrator handles system management and configuration. The roles often collaborate but differ in scope and responsibilities.

More about Sharepoint Support Analyst jobs
What job categories do people searching Sharepoint Support Analyst jobs look for? The top searched job categories for Sharepoint Support Analyst jobs are:
Infographic showing various Sharepoint Support Analyst job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% Full Time, 81% Part Time, 15% Contract, and 1% Nights. Highlights an 60% Physical, and 40% Hybrid job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
Technical Support Analyst / Sharepoint Support Analyst

Technical Support Analyst / Sharepoint Support Analyst

Collabera

Highlands Ranch, CO

Contractor

Posted 3 days ago

Job description

Company Description

We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.

Job Description

POSITION SUMMARY:
Under minimal supervision provides analysis and technical expertise in an existing or changing/emerging environment.
Performs a broad range of tasks which may include research, analysis, design, coding and testing, installation, maintenance, support, training, evaluation and selection, enhancement and implementation of SharePoint 2013 solutions.

ESSENTIAL DUTIES:
    SharePoint site design, enhancement and development
    Respond to and analyze business requirements, interact with users to refine requirements, design, develop, and test implementation
    SharePoint master pages, styles, layouts, themes, composed looks and search display templates
    SharePoint responsive designs and/or mobile device channels development
    SharePoint web services and web parts
    Conducts research and identifies problems and significantly improve, change or adapt existing methods and techniques in accordance with business needs.
    SharePoint 2010 and 2013 Enterprise
    Create new SharePoint Pages including data-driven web parts using SharePoint technologies.
    Convert business requirements into technical solutions using appropriate and applicable SharePoint technologies.
    Create custom forms and SharePoint workflows to guide end-users through complex business processes
    Help with end user training and has the ability to interact with internal customers to provide guidance with SharePoint related tasks.
    Document both business and technical requirements, workflows, and processes as communicated by management.

Qualifications

Required Experience:
    Bachelor's Degree in related field or equivalent experience
    3 to 5 year experience in delivering SharePoint based solutions for the business using SharePoint standard functionalities and customization
    Experience developing web parts, best practices and feature deployment.
    Experience with form building and custom workflow development.
    Direct experience using SharePoint 2010 or later (2013 preferred).
    Expert in all out-of-the-box features in SharePoint 2010 and 2013.
    Manage existing and develop solutions with Office InfoPath Forms Services
    Requires in-depth knowledge of Systems Analysis and Design concepts and associated tools.
    Demonstrated ability to lead projects, including project management tool experience, leading project teams, and coordination with client personnel.
    Knowledge and use of relevant PC software applications and skills to use them effectively.
    Demonstrated ability to communicate effectively both verbally and in writing.
    Solid analytical and problem solving skills
    Solid communication and presentation skills
    Highly organized individual, capable of handling multiple competing priorities and comfortable working with a team of systems administrators and business users

Additional Information

Candidate must be available for Onsite Interview in Highlands Ranch, CO

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