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Help Desk Data Analyst Jobs (NOW HIRING)

DP Professionals Inc

Support Desk Data Analyst

Columbia, SC · On-site

$16.75 - $22.75/hr

DPP is seeking a Support Desk Data Analyst to provide engineering and steady state technical services to 94 distributed US attorney''s offices. Location : Onsite for training; transition to hybrid in ...

MUFG Bank, Ltd.

Service Desk Data Analyst

Tampa, FL

$19.25 - $26.50/hr

The Service Desk Data Analyst is a critical role within our IT Service Management (ITSM) operation. This team supports internal operations and employees. The Service Desk Data Analyst is primarily ...

STI

Help Desk

Trenton, NJ · On-site

$20 - $27/hr

Help Desk (Data Entry) Location: Trenton, NJ 08625 Duration: Long Term • Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications. • ...

Judge Group, Inc.

Help Desk Analyst

Scottsdale, AZ · On-site

$20 - $23/hr

Our large, FINTECH client is currently seeking a Help Desk Analyst (Contract/5 days/week) in ... Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy ...

BAE Systems

Database Admin II

Columbia, SC · On-site

$63K - $108K/yr

The Support Desk Data Analyst will be responsible for overall reporting and real time data analytics for a 24x7 Tier II Service Desk. The Support Desk Data Analyst shall work directly with leadership ...

Data Processing Resources

Help Desk Analyst

White Plains, NY · On-site

$21.25 - $29/hr

Help Desk Analyst Job Responsibilities : Responsibilities of this role will include: * Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a ...

SpikeIT Global Solutions, Inc.

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Analyst Location: Trenton, NJ (Hybrid) Schedule: * Sat & Sun: 7am-3pm * Mon-Wed: 2pm-10pm ... Data entry (3 yrs) * Outlook/email (2 yrs) * Proven ability to maintain professionalism and ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$21.75 - $29.75/hr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Generate, publish, and maintain historical data for weekly and monthly Service Desk performance ...

SpikeIT Global Solutions, Inc.

Help Desk Analyst

Trenton, NJ · Hybrid

$20.50 - $28/hr

Help Desk Analyst Location: Trenton, NJ (Hybrid) Schedule: * Sat & Sun: 7am-3pm * Mon-Wed: 2pm-10pm ... Data entry (3 yrs) * Outlook/email (2 yrs) * Proven ability to maintain professionalism and ...

TriOptus LLC

Help Desk Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

Job Title: Help Desk Analyst Location: Atlanta, GA 30334 (Remote) Duration: 12+ Month Responsibilities include: * Field incoming help requests from end users via both telephone and e-mail in a ...

SpikeIT Global Solutions, Inc.

Help Desk Analyst

Trenton, NJ · Hybrid

$20.50 - $28/hr

Help Desk Analyst Location: Trenton, NJ (Hybrid) Schedule: * Sat & Sun: 7am-3pm * Mon-Wed: 2pm-10pm ... Data entry (3 yrs) * Outlook/email (2 yrs) * Proven ability to maintain professionalism and ...

Tstc

$20 - $27.25/hr

The role of Help Desk Analyst serves as the primary Help Desk contact and is responsible for ... Ability to define problems, collect data, establish facts and draw valid conclusions quickly

Agile Defense

Help Desk Analyst

Quantico, VA

$21.75 - $29.75/hr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Generate, publish, and maintain historical data for weekly and monthly Service Desk performance ...

Inteliblue LLC

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Analyst Location: Trenton, New Jersey. Interview: Web Cam or In Person Interview Duration: Long Term Required Skills: Maintain a thorough working knowledge of the day-to-day operating ...

STI

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Title: Help Desk Analyst Location: Little Rock, AR Duration: 4+ Months #ONSITE The Application Help Desk Analyst is responsible for supporting Users of the Arkansas Court Management System in ...

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Help Desk Data Analyst information

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$35

How much do help desk data analyst jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for help desk data analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Data Analyst, and why are they important?

To thrive as a Help Desk Data Analyst, you need a solid background in data analysis, troubleshooting, and customer support, usually supported by a degree in information technology or a related field. Familiarity with help desk ticketing systems, data visualization tools (such as Tableau or Power BI), and proficiency in Excel or SQL is commonly required. Strong communication, problem-solving abilities, and attention to detail help you efficiently address user issues and interpret data accurately. These skills are crucial for identifying trends, resolving technical problems quickly, and improving overall IT support operations.

How does a Help Desk Data Analyst typically interact with other IT teams to resolve complex technical issues?

A Help Desk Data Analyst frequently collaborates with various IT teams, such as network administrators, software developers, and system engineers, to diagnose and resolve complex user issues. When a problem exceeds the scope of standard troubleshooting, the analyst escalates the issue and provides detailed data insights and reports to assist higher-level support staff. This cross-team communication not only speeds up problem resolution but also ensures that recurring issues are documented for long-term improvements. Building strong relationships with other IT professionals and maintaining clear, concise documentation are key aspects of this collaborative environment.

What does a Help Desk Data Analyst do?

A Help Desk Data Analyst is responsible for analyzing data related to help desk operations, such as ticket volumes, response times, and issue trends. They use this information to identify areas for improvement, optimize workflows, and help the support team deliver better service. By generating reports and dashboards, they provide insights that assist management in decision-making and resource allocation. Their work ultimately helps improve customer satisfaction and the efficiency of IT support processes.
More about Help Desk Data Analyst jobs
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Help Desk Data Analyst jobs near you
Infographic showing various Help Desk Data Analyst job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Help Desk/Data Quality Analyst - Indianapolis, IN/Hybrid

STI

Indianapolis, IN • On-site

$19.50 - $26.75/hr

Contractor

Re-posted 23 days ago

Job description

Help Desk/Data Quality Analyst
Indianapolis, IN/Hybrid
8+ months Contract
Local candidates only.
The Help Desk/Data Quality Analyst supports the accuracy, completeness, and timeliness of immunization information systems (IIS).
This role ensures that data submitted by healthcare providers is validated, standardized, and transformed into actionable insights. A strong foundation in T-SQL is essential for managing large data sets, troubleshooting data quality issues, and developing automated validation processes.
Key Responsibilities:
• Perform data quality assessments on immunization records, including de-duplication, validation, and standardization.
• Write and optimize T-SQL queries to analyze, clean, and transform large healthcare datasets.
• Collaborate with providers, IIS staff, and public health partners to identify and resolve data submission errors.
• Develop data quality dashboards, reports, and performance metrics to track provider compliance and system accuracy.
• Support implementation of HL7 and IIS data exchange standards by validating message integrity and field mapping.
• Investigate data anomalies, troubleshoot submission issues, and recommend process improvements.
• Document data quality rules, methodologies, and best practices for internal and external stakeholders.
• Preparing reports for leadership that effectively communicate trends, patterns, and predictions using relevant data.
• Perform other duties as assigned.

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