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Help Desk Data Analyst Jobs in Houston, TX (NOW HIRING)

Qcells

Help Desk Support Technician

Houston, TX · On-site

$19 - $25.75/hr

... data and resources. REQUIRED QUALIFICATIONS • High school diploma or equivalent; bachelor's degree in computer science or related field preferred. • Proven experience (2+ years) in a help desk ...

Qcells

Help Desk Support Technician

Houston, TX

$19 - $25.75/hr

Help Desk Support Technician Department: Process Innovation - IT Operations Location: Houston, TX ... Adhere to IT policies, procedures, and security protocols to safeguard company data and resources.

Houston Ballet

Full-time Help Desk Technician

Houston, TX · On-site

$19 - $25.75/hr

In the Help Desk I role, you'll provide exceptional customer support to staff while providing ... Demonstrate a knowledge or awareness of proper procedures for protecting customer data from loss ...

Recruit Monitor

Data Analyst

Houston, TX

... goals by collecting, cleaning, analyzing, and visualizing data, and using the resulting ... If you can help drive success and have fun while doing it, we cant wait to meet you! Apply to any ...

McDaniel Metals LLC

Quality Data Analyst

Houston, TX · On-site

$20 - $25/hr

The Quality Data Analyst is responsible for collecting, analyzing, and reporting key quality ... The position involves a combination of desk-based analytical work and time spent on the production ...

Signal Energy

IT Help Desk Technician

Houston, TX · On-site

... data center operators across North America. CoVolt Power is seeking an IT Support Technician to ... Identify recurring issues and contribute to root cause analysis, process improvement, automation ...

Signal Energy

IT Help Desk Technician

Houston, TX

... data center operators across North America. The Role CoVolt Power is seeking an IT Support ... Identify recurring issues and contribute to root cause analysis, process improvement, automation ...

New

48forty Solutions

Deal Desk Analyst

Houston, TX

$60K - $65K/yr

As a Deal Desk Analyst , you will support the commercial organization of a multi-faceted business by ensuring efficient and accurate deal structuring, pricing and approval processes. This role ...

48forty Solutions

Deal Desk Analyst

Houston, TX · On-site

$60 - $65/hr

Overview As a Deal Desk Analyst , you will support the commercial organization of a multi-faceted business by ensuring efficient and accurate deal structuring, pricing and approval processes. This ...

48forty Solutions, LLC

Deal Desk Analyst

Houston, TX · On-site

$60 - $65/hr

Overview As a Deal Desk Analyst , you will support the commercial organization of a multi-faceted business by ensuring efficient and accurate deal structuring, pricing and approval processes. This ...

48forty Solutions

Deal Desk Analyst

Houston, TX

$60K - $65K/yr

Overview As a Deal Desk Analyst , you will support the commercial organization of a multi-faceted business by ensuring efficient and accurate deal structuring, pricing and approval processes. This ...

48forty Solutions

Deal Desk Analyst

Houston, TX · On-site

$60K - $65K/yr

Overview As a Deal Desk Analyst , you will support the commercial organization of a multi-faceted business by ensuring efficient and accurate deal structuring, pricing and approval processes. This ...

SAGIS PLLC

Data Analyst II

Houston, TX · On-site

Extract and analyze data from our healthcare operations and billing databases to support ... Help monitor data quality and flag potential compliance issues * Support efforts to ensure accurate ...

Sagis

Data Analyst II

Houston, TX · On-site

$100 - $120/hr

Help monitor data quality and flag potential compliance issues. * Support efforts to ensure ... Collaborate with senior analysts on larger analytical projects. Qualifications * Technical Skills:

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Help Desk Data Analyst information

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$23

$34

How much do help desk data analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for help desk data analyst in Houston, TX is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.72 per hour, depending on experience, location, and employer.

What does a Help Desk Data Analyst do?

A Help Desk Data Analyst is responsible for analyzing data related to help desk operations, such as ticket volumes, response times, and issue trends. They use this information to identify areas for improvement, optimize workflows, and help the support team deliver better service. By generating reports and dashboards, they provide insights that assist management in decision-making and resource allocation. Their work ultimately helps improve customer satisfaction and the efficiency of IT support processes.

How does a Help Desk Data Analyst typically interact with other IT teams to resolve complex technical issues?

A Help Desk Data Analyst frequently collaborates with various IT teams, such as network administrators, software developers, and system engineers, to diagnose and resolve complex user issues. When a problem exceeds the scope of standard troubleshooting, the analyst escalates the issue and provides detailed data insights and reports to assist higher-level support staff. This cross-team communication not only speeds up problem resolution but also ensures that recurring issues are documented for long-term improvements. Building strong relationships with other IT professionals and maintaining clear, concise documentation are key aspects of this collaborative environment.

What are the key skills and qualifications needed to thrive as a Help Desk Data Analyst, and why are they important?

To thrive as a Help Desk Data Analyst, you need a solid background in data analysis, troubleshooting, and customer support, usually supported by a degree in information technology or a related field. Familiarity with help desk ticketing systems, data visualization tools (such as Tableau or Power BI), and proficiency in Excel or SQL is commonly required. Strong communication, problem-solving abilities, and attention to detail help you efficiently address user issues and interpret data accurately. These skills are crucial for identifying trends, resolving technical problems quickly, and improving overall IT support operations.

What are popular job titles related to Help Desk Data Analyst jobs in Houston, TX?

For Help Desk Data Analyst jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Help Desk Data Analyst jobs in Houston, TX look for?

The top searched job categories for Help Desk Data Analyst jobs in Houston, TX are:

What cities near Houston, TX are hiring for Help Desk Data Analyst jobs?

Cities near Houston, TX with the most Help Desk Data Analyst job openings:

Help Desk Data Analyst jobs near you
Infographic showing various Help Desk Data Analyst job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,850 per year, or $23 per hour.

Help Desk Technician - Houston, Texas

THE JAY GROUP INC

Houston, TX

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 hours ago

Job description

 

Jay Group is an industry-leading provider of warehouse inventory management, ecommerce fulfillment, transportation, and specialty packaging services. For over 60 years, some of the world’s most trusted and well-known brands have relied on Jay Group to ensure their product is delivered accurately and on time. These years of experience have allowed Jay Group to build and become industry leaders and provide best in class services in parcel and B2B fulfillment services. Jay Group manages the back-end details of fulfillment so that clients can focus on growing their brands and businesses.

Jay Group is looking for a Help Desk Technician to support its fulfillment operations at our new Houston, Texas facility.

Job Duties:

  • Point of contact for employees IT issues
  • Manage Help Desk tickets in a timely manner.
  • Perform troubleshooting using different diagnostic techniques.
    • Performing remote troubleshooting through diagnostic techniques and pertinent questions
    • Determining the best solution based on the issue and details provided by customers.
    • Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
  • Work through the problem-solving process with customers, empowering them to do the same in the future.
  • Fix more complicated issues in person.
  • Provides technical support for computer systems and troubleshoots issues encountered by end users in person, online Chat, or over the phone.
  • Install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing
  • Set up and configure new and repaired devices (warehouse devices, printers, and computers)
  • Manage assets including frequent inventory and inspection
  • Support operations needs with supply of functioning devices
  • Repair and evaluate broken equipment for service
  • Redirect unresolved issues to the next level of support personnel.
  • Diagnose technology problems as it relates to business processes.
  • When needed assist Network Engineers with lighter duties.
  • Be on a support (on-call) rotation that requires receiving phone calls during nights and weekends.

Benefits:

  • 401K with company discretionary match
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Weekly Pay
  • Employee Assistance Program
  • Paid Holiday Hours
  • Paid Time-Off

Education / Experience

  • IT related skills such as:
    • A clear understanding of PCs (computer) components
    • Databases and methods to access and fetch data such as SQL or ODBC
    • Scripting tools such as
      • .bat files
      • .sql files
      • Or Power shell
    • Windows Commands and/or Power shell
  • High school diploma with 1 year computer related experience required.
  • 2 years of experience working in a help desk environment.
  • Good organizational skills
  • Excellent communication skills both verbal and written.
  • Familiar with Microsoft Office applications
  • Have a proactive and self-motivated work style. Enjoy working independently with strong attention to detail
  • Punctuality, reliability, and being prepared for work. Have a reliable means of transportation to comply with shift hours
  • Ability to work overtime, especially during the 4th quarter (November December)
  • Associate degree in computer science highly preferred.
  • CompTIA A+ Computer Troubleshooting Certification preferred.
  • Must be willing to submit a background check
  • Must be at least 16 years of age
  • Ability to work legally in the United States

What does it take to be a Jay Group Team Member?

  • Uphold Jay Group Core Values
    • Make it Possible: We happily and skillfully remove barriers to success for our clients and our employees.
    • Drive to Innovate: We have a relentless drive to innovate, simplify and continually improve.
    • We Win Together: We recognize that our success depends on our collective genius and that we succeed when our clients succeed.
    • Built on Trust: We live our legacy of being open, honest, ethical and genuine.

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