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Help Desk Data Analyst Jobs Near Me

STI

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description : * HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running ...

DwyerOmega

Help Desk Analyst III

Westerville, OH · On-site

$26 - $33/hr

We are in search of a Senior Help Desk Analyst III to ensure that end-user computer hardware, software, and applications are functional and well-maintained. This role is responsible for process ...

IDEALFORCE LLC

Help Desk Analyst 3/HDA3 (37950)

Columbus, OH

$19.75 - $27/hr

... Help Desk Analyst 3/HDA3 to join our customer in Columbus, OH. This is an ONSITE position and ... data communications/telecommunications systems equipment, & provide network support for both large ...

STI

Help Desk Analyst - Columbus, OH

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Columbus, OH On Site Position; 3-month contract with the possibility of extension Contract Position Summary • FCDC is seeking a Help Desk Contractor to join our team. • The ...

fi

Help Desk Support Specialist

Columbus, OH

... analyst for further problem resolution, if needed. Fulfills all service level standards for ... Enters hardware and software inventory data into the Helpdesk Inventory database. Trains end users ...

Maven LLC

IT Service Desk Analysts

Columbus, OH

... a friendly, helpful way, including reaching out to them for resolution, building trust, and ... acquire data Ability to multi-task Ability to focus on objectives while being detail-oriented ...

Comtech Global

Help Desk Analyst 2-Videosupport

Columbus, OH · On-site

$19.25 - $26.25/hr

... analytical and troubleshooting support for video endpoints and fiber networks • Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences • Prefer experience ...

centralins

Data Analyst

Van Wert, OH · Hybrid

In this role, you will partner closely across IT, Finance, Actuarial, and Analytics teams to ensure data accuracy, integrity, and reliability while helping the organization meet critical reporting ...

defi AUTO LLC

Client Support Desk Analyst

Columbus, OH · On-site

$60K - $75K/yr

This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...

Ace Electric

IT Help Desk Technician I

Plain City, OH · On-site

Strong analytical and problem-solving skills. * Ability to work with minimal supervision, exercise ... help desk ticket system. * Perform remote troubleshooting through diagnostic techniques and ...

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How much do help desk data analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for help desk data analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.
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Help Desk Data Analyst jobs near you
A map of the United States highlighting the number of Help Desk Data Analyst job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Help Desk Data Analyst job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Help Desk Analyst

STI

Columbus, OH • On-site

$19.75 - $27/hr

Full-time

Re-posted 16 days ago

Job description

Title: Help Desk Analyst
Location: Columbus, Ohio
Duration: Long Term
Description:
  • HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.

This position will function as a highly skilled HDA with specific responsibilities that include:
  • Understanding of Desktop Support and Software Licensing Services.
  • Ability to image machines and install complicated software.
  • Uses creativity and innovation to automate and streamline processes and procedures.
  • Understands customer support, likes to work with people and can ensure that the customer is satisfied.
  • Ability to troubleshoot in a high level systematic way. Ability to identify issues, research cause, and remediate.
  • Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
  • Troubleshoots basic network, software, printing and/or installation problems
  • Supports staff hardware moves for facility reorganization.
  • Experience with ServiceNow and Knowledge Base preferable.
  • Consultant must be available to work a standard 8 hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the earlier or later shift).
  • Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.

Experience:
  1. Strong communication/leadership skills.
  2. Strong influence, collaboration, and negotiation experience.
  3. Ability to collaborate with supporting resources across business and/or functional lines.
  4. Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
  5. Act as the escalation point for high priority support issues.
  6. Ability to interpret end user license agreements.
  7. Could work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets).
  8. Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
  9. Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.
  10. Must be knowledgeable in the English language/speak clearly and understandably use the English language.
  11. Ability to understand and follow processes established for the Service Desk.

Required Skills:
  • 2 Years IT experience.
  • 2 Years Troubleshooting experience.
  • 2 Years experience documenting procedures.

Desired Skills:
  • Experience using ServiceNow is required.
  • Retail customer service experience is desired.
  • Service Desk experience is required.

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