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Help Desk Data Analyst Jobs in Texas (NOW HIRING)

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Help Desk Support Analyst Location: San Antonio, TX Duration: 8-month contract We are hiring for the role of Help Desk Support Analyst. Below are the key details: Role Overview Provide first-level ...

Methodisthealthsystem

Help Desk Analyst

Dallas, TX · On-site

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer satisfaction in a timely manner to all MHS/MHC internal and external end users. Responds to ...

HARRIS & HARRIS LTD

Help Desk Analyst

Coppell, TX · On-site

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Help Desk Analyst The Help Desk Analyst is responsible for daily support and will perform help desk tasks such as password reset, and unlocking desktops. This position will also work closely with the ...

Abacus Service Corporation

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Job Summary : Abacus Service Corporation is seeking a Help Desk Analyst to provide first level problem resolution and support to the SAWS' user community. The role involves troubleshooting ...

TEKsystems

Help Desk Analyst

Austin, TX · Hybrid

$23.25 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Analyst Hybrid | Monday-Friday | Day Shift Our client is growing their Help Desk team and is looking for a reliable, customer‑focused IT professional who enjoys solving problems and ...

TEKsystems

Help Desk Analyst

Austin, TX · Hybrid

$23.25 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Analyst Hybrid | Monday-Friday | Day Shift Our client is growing their Help Desk team and is looking for a reliable, customer‑focused IT professional who enjoys solving problems and ...

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

Help Desk Location: 4200 Smith School Road, Austin, Texas 78744 Duration: 5+ months * The ... Problem analysis and resolutions in support of the Agency's Local Area Network (LAN), Wide Area ...

Infojini Inc

Help Desk Support

Dallas, TX

$19.75 - $26.75/hr

Service performance and availability monitoring Active Directory account creation Data backup and ... Strong at honest analysis, and finding hidden answers to problems. Strong customer service ...

Assetsoft

Yardi Help Desk Support

Dallas, TX · On-site

$20.25 - $27.75/hr

... configuration, data integrity, and optimal system utilization. • Escalate complex issues to ... analytical, troubleshooting, and problem-solving skills with attention to detail. • Strong ...

DBR Inc

IT Help Desk Analyst

Houston, TX · On-site

Help Desk is the front line and responsible for solving basic technical problems. The Help Desk ... preparing and analyzing data and figures; viewing a computer terminal; extensive reading at ...

DBR

IT Help Desk Analyst

Houston, TX · On-site

Help Desk is the front line and responsible for solving basic technical problems. The Help Desk ... preparing and analyzing data and figures; viewing a computer terminal; extensive reading at ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX · On-site

$30 - $33.65/hr

  • Medical

... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX · On-site

$30 - $33.65/hr

  • Medical

... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ...

Zones

Help Desk Analyst L2

Dallas, TX

$33.65/hr

  • Medical

... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX

$30 - $33.65/wk

  • Medical

... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ...

Zones

Help Desk Analyst L2

Dallas, TX

$33.65/hr

  • Medical

... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX

$30 - $33.65/wk

  • Medical

... Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more ... What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ...

DBR Inc

IT Help Desk Analyst

Houston, TX · On-site

HIRING AN IT HELP DESK ANALYST I IN HOUSTON ACCOUNTABILITY The Help Desk Analyst I is responsible ... preparing and analyzing data and figures; viewing a computer terminal; extensive reading at ...

GDIT

Help Desk Technician III

San Antonio, TX · On-site

$18 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... problem analysis and resolution. Moves, Add's and Changes (MAC) requests - Provide specialized ... data plans, supporting servers, end-user mobile, anti-spam, and pop-up solutions. Help Desk ...

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Help Desk Data Analyst information

What does a Help Desk Data Analyst do?

A Help Desk Data Analyst is responsible for analyzing data related to help desk operations, such as ticket volumes, response times, and issue trends. They use this information to identify areas for improvement, optimize workflows, and help the support team deliver better service. By generating reports and dashboards, they provide insights that assist management in decision-making and resource allocation. Their work ultimately helps improve customer satisfaction and the efficiency of IT support processes.

How does a Help Desk Data Analyst typically interact with other IT teams to resolve complex technical issues?

A Help Desk Data Analyst frequently collaborates with various IT teams, such as network administrators, software developers, and system engineers, to diagnose and resolve complex user issues. When a problem exceeds the scope of standard troubleshooting, the analyst escalates the issue and provides detailed data insights and reports to assist higher-level support staff. This cross-team communication not only speeds up problem resolution but also ensures that recurring issues are documented for long-term improvements. Building strong relationships with other IT professionals and maintaining clear, concise documentation are key aspects of this collaborative environment.

What are the key skills and qualifications needed to thrive as a Help Desk Data Analyst, and why are they important?

To thrive as a Help Desk Data Analyst, you need a solid background in data analysis, troubleshooting, and customer support, usually supported by a degree in information technology or a related field. Familiarity with help desk ticketing systems, data visualization tools (such as Tableau or Power BI), and proficiency in Excel or SQL is commonly required. Strong communication, problem-solving abilities, and attention to detail help you efficiently address user issues and interpret data accurately. These skills are crucial for identifying trends, resolving technical problems quickly, and improving overall IT support operations.

What are popular job titles related to Help Desk Data Analyst jobs in Texas?

For Help Desk Data Analyst jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Help Desk Data Analyst jobs in Texas look for?

The top searched job categories for Help Desk Data Analyst jobs in Texas are:

What cities in Texas are hiring for Help Desk Data Analyst jobs?

Cities in Texas with the most Help Desk Data Analyst job openings:

Help Desk Data Analyst jobs near you
Infographic showing various Help Desk Data Analyst job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Help Desk Analyst

Ubertal Inc

San Antonio, TX • On-site

$18.50 - $25.25/hr

Contractor

Re-posted 19 days ago

Job description

Job Title: Help Desk Support Analyst
Location: San Antonio, TX
Duration: 8-month contract
 

We are hiring for the role of Help Desk Support Analyst. Below are the key details:

Role Overview
Provide first-level technical support to users, resolving hardware, software, and system issues while ensuring efficient documentation and escalation.

Key Responsibilities
• Provide first-level support for hardware, software, and system issues
• Diagnose and resolve user-reported technical problems
• Document incidents and resolutions in a ticketing system
• Configure, troubleshoot, and deploy laptops and related equipment
• Perform remote support and software installations
• Coordinate repairs with external vendors
• Support Microsoft Office, Windows OS, email, and helpdesk tools
• Assist with basic networking and connectivity issues

Required Skills & Experience
• 2+ years of help desk or technical support experience
• Strong knowledge of Windows operating systems
• Experience with Microsoft Office Suite and common business applications
• Familiarity with networking and database concepts
• Strong troubleshooting and customer support skills

Preferred Skills
• Associate’s degree in Computer Science or related field
• A+ or Microsoft Desktop Support certification

Education
• High School Diploma or GED required