Support Analyst (on-site)
Plano, TX · On-site
Support Analyst (onsite) - Plano, TX Welcome to Ziosk, where we empower restaurants to focus on ... Existing POS knowledge (Aloha, Micros, Toast, Dash, etc.) is not a requirement but is a plus.
Support Analyst (on-site)
Plano, TX · On-site
Support Analyst (onsite) - Plano, TX Welcome to Ziosk, where we empower restaurants to focus on ... Existing POS knowledge (Aloha, Micros, Toast, Dash, etc.) is not a requirement but is a plus.
... POS configurations, and provide direct technical support to restaurant teams. The ideal candidate is highly analytical, understands business needs, and has excellent communication and problem-solving ...
... POS configurations, and provide direct technical support to restaurant teams. The ideal candidate is highly analytical, understands business needs, and has excellent communication and problem-solving ...
Analyst, Production Support
Dallas, TX · On-site
The Corporate Capital Markets & Single-Tenant Net Lease Team is seeking a dynamic and eager Analyst to join our growing team at JLL. This individual will be a key contributor on our sales support ...
Analyst, Production Support
Dallas, TX · On-site
The Corporate Capital Markets & Single-Tenant Net Lease Team is seeking a dynamic and eager Analyst to join our growing team at JLL. This individual will be a key contributor on our sales support ...
Senior POS Configurations Support Specialist
Austin, TX · On-site
$28.05 - $39.26/hr
Demonstrated history of being a high performing Support Agent * Expert Knowledge within Radar POS ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...
Quick apply
Senior POS Configurations Support Specialist
Austin, TX · On-site
$28.05 - $39.26/hr
Demonstrated history of being a high performing Support Agent * Expert Knowledge within Radar POS ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...
POS Engineer
Irving, TX · On-site
... help lead and support the business and specific customer integrations. Qualifications ... Strong problem solving and analytical skills. * Ability and willingness for occasional travel (25 ...
Quick apply
POS Engineer
Irving, TX · On-site
... help lead and support the business and specific customer integrations. Qualifications ... Strong problem solving and analytical skills. * Ability and willingness for occasional travel (25 ...
Operations Support - The Parks at Arlington
Grapevine, TX · On-site
$16.50/hr
From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store. Here ...
Operations Support - The Parks at Arlington
Grapevine, TX · On-site
$16.50/hr
From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store. Here ...
Operations Support - The Parks at Arlington
Grapevine, TX · On-site
$16.50/hr
From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store. Here ...
Operations Support - The Parks at Arlington
Grapevine, TX · On-site
$16.50/hr
From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store. Here ...
Sr Analyst- Asset Protection
Dallas, TX · On-site
... supporting informed decision-making in areas such as fraud and operational performance. MAJOR DUTIES AND RESPONSIBILITIES * Analyze POS, franchise, and retail operational data to identify fraud ...
Sr Analyst- Asset Protection
Dallas, TX · On-site
... supporting informed decision-making in areas such as fraud and operational performance. MAJOR DUTIES AND RESPONSIBILITIES * Analyze POS, franchise, and retail operational data to identify fraud ...
... supporting informed decision-making in areas such as fraud and operational performance. MAJOR DUTIES AND RESPONSIBILITIES * Analyze POS, franchise, and retail operational data to identify fraud ...
... supporting informed decision-making in areas such as fraud and operational performance. MAJOR DUTIES AND RESPONSIBILITIES * Analyze POS, franchise, and retail operational data to identify fraud ...
Sr Analyst- Asset Protection
Dallas, TX · On-site
... supporting informed decision-making in areas such as fraud and operational performance. MAJOR DUTIES AND RESPONSIBILITIES * Analyze POS, franchise, and retail operational data to identify fraud ...
Sr Analyst- Asset Protection
Dallas, TX · On-site
... supporting informed decision-making in areas such as fraud and operational performance. MAJOR DUTIES AND RESPONSIBILITIES * Analyze POS, franchise, and retail operational data to identify fraud ...
Accounting Manager - Point-of-Sale (POS)
San Antonio, TX · On-site
$108K/yr
... analysis. Serves as a subject matter expert for POS accounting, supporting system updates, new ... business initiatives, and cross-functional partners including Front End Operations and Digital ...
Accounting Manager - Point-of-Sale (POS)
San Antonio, TX · On-site
$108K/yr
... analysis. Serves as a subject matter expert for POS accounting, supporting system updates, new ... business initiatives, and cross-functional partners including Front End Operations and Digital ...
... analysis. Serves as a subject matter expert for POS accounting, supporting system updates, new ... business initiatives, and crossfunctional partners including Front End Operations and Digital teams.
... analysis. Serves as a subject matter expert for POS accounting, supporting system updates, new ... business initiatives, and crossfunctional partners including Front End Operations and Digital teams.
Compile and analyze point-of-sale (POS) data across e-commerce and retail channels to identify ... Support item setup activities during peak quoting and planning seasons. * Prepare and analyze ad ...
Compile and analyze point-of-sale (POS) data across e-commerce and retail channels to identify ... Support item setup activities during peak quoting and planning seasons. * Prepare and analyze ad ...
Procurement Supervisor
Houston, TX · On-site
Support other BUs on Procurement activities. * Assist FTC as needed to submit orders and create POs ... Able to maintain focus and analyze data * Able to sit & use a computer for extended periods of time
Procurement Supervisor
Houston, TX · On-site
Support other BUs on Procurement activities. * Assist FTC as needed to submit orders and create POs ... Able to maintain focus and analyze data * Able to sit & use a computer for extended periods of time
Our company provides application analysis, design, development and programming, software ... Support Quality Assurance testing. Devises or modifies procedures to solve complex problems.
Our company provides application analysis, design, development and programming, software ... Support Quality Assurance testing. Devises or modifies procedures to solve complex problems.
Provide support for solution integration between various NCR products into a customer solution ... Diagnose and triage technical issues during the project lifecycle, provide analysis and resolution ...
Provide support for solution integration between various NCR products into a customer solution ... Diagnose and triage technical issues during the project lifecycle, provide analysis and resolution ...
... to support retail sales data infrastructure, reporting, and analytics operations. This role is responsible for managing end-to-end Point-of-Sale (POS) data processes, maintaining sales reporting ...
... to support retail sales data infrastructure, reporting, and analytics operations. This role is responsible for managing end-to-end Point-of-Sale (POS) data processes, maintaining sales reporting ...
Sr. Sales Analyst
Plano, TX · On-site
... to support retail sales data infrastructure, reporting, and analytics operations. This role is responsible for managing end-to-end Point-of-Sale (POS) data processes, maintaining sales reporting ...
Sr. Sales Analyst
Plano, TX · On-site
... to support retail sales data infrastructure, reporting, and analytics operations. This role is responsible for managing end-to-end Point-of-Sale (POS) data processes, maintaining sales reporting ...
You will support projects from the Marketing and Business Systems roadmap, creating reports and ... Query and manage marketing and operational databases (e.g., CRM systems, POS systems) to ensure ...
You will support projects from the Marketing and Business Systems roadmap, creating reports and ... Query and manage marketing and operational databases (e.g., CRM systems, POS systems) to ensure ...
Inventory Analyst
TX · On-site
$70 - $77/hr
Support monthly inventory reviews by preparing data and highlighting key changes * Operational ... Manage open POs to ensure on-time delivery, including: * Tracking supplier commits * Expediting or ...
Inventory Analyst
TX · On-site
$70 - $77/hr
Support monthly inventory reviews by preparing data and highlighting key changes * Operational ... Manage open POs to ensure on-time delivery, including: * Tracking supplier commits * Expediting or ...
Pos Support Analyst information
See Texas salary details
$13.89 - $17.39
9% of jobs
$20.67 is the 25th percentile. Wages below this are outliers.
$17.39 - $20.89
17% of jobs
$20.89 - $24.39
17% of jobs
The median wage is $25.75 / hr.
$24.39 - $27.89
19% of jobs
$27.89 - $31.39
11% of jobs
$32.56 is the 75th percentile. Wages above this are outliers.
$31.39 - $34.90
6% of jobs
$34.90 - $38.40
8% of jobs
$38.40 - $41.90
5% of jobs
$41.90 - $45.40
4% of jobs
$45.40 - $48.90
2% of jobs
$48.90 - $52.41
1% of jobs
$13
$29
$52
How much do pos support analyst jobs pay per hour?
As of Aug 27, 2026, the average hourly pay for pos support analyst in Texas is $29.23, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $35.14 per hour, depending on experience, location, and employer.
What is a POS Support Analyst?
A POS Support Analyst is a professional who provides technical support and troubleshooting for Point of Sale (POS) systems used in retail, hospitality, or other businesses. Their responsibilities include diagnosing and resolving hardware and software issues, assisting users with system operations, and ensuring minimal downtime for transaction processing. POS Support Analysts often work with both end-users and vendors to implement updates, security patches, and new features, helping businesses maintain efficient and secure sales operations.
What are the key skills and qualifications needed to thrive as a POS Support Analyst?
To thrive as a POS Support Analyst, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or similar. Familiarity with POS software, hardware peripherals, ticketing systems, and remote diagnostic tools is essential. Excellent problem-solving skills, customer service orientation, and clear communication set top performers apart in this role. These skills and qualities ensure prompt resolution of technical issues, minimize business downtime, and maintain smooth retail operations.
What are some common challenges faced by a POS Support Analyst, and how can they be addressed on the job?
As a POS Support Analyst, you may frequently encounter challenges such as troubleshooting complex hardware and software issues, managing time-sensitive incidents during peak business hours, and communicating effectively with non-technical users. Addressing these challenges involves developing strong problem-solving skills, staying up-to-date on POS system updates, and maintaining clear, patient communication with store staff. Building a collaborative relationship with IT teams and retail management also helps ensure quick resolution of issues and smoother store operations.
What is the difference between Pos Support Analyst vs POS Technician?
| Aspect | Pos Support Analyst | POS Technician |
|---|---|---|
| Certifications | IT or POS system certifications, customer support training | Hardware repair, networking, and POS system certifications |
| Work Environment | Customer support centers, retail environments, remote support | On-site hardware repair, installation, maintenance at retail locations |
| Employer & Industry | Retail, hospitality, technology companies | Retail stores, restaurants, hospitality venues |
The Pos Support Analyst primarily provides remote or on-site technical support for POS systems, focusing on troubleshooting software and network issues. In contrast, the POS Technician specializes in hardware installation, repair, and maintenance of POS devices on-site. Both roles require technical certifications and serve the retail and hospitality industries, but their focus areas differ—software support versus hardware repair.
What are popular job titles related to Pos Support Analyst jobs in Texas?
For Pos Support Analyst jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Pos Support Analyst jobs in Texas look for?
The top searched job categories for Pos Support Analyst jobs in Texas are:
Job description
Support Analyst (onsite) - Plano, TX
Welcome to Ziosk, where we empower restaurants to focus on what matters most: the guest experience!
Have you ever used a tablet to pay at a restaurant? We pioneered the pay-at-the-table concept and we're cooking up a plan to transform the restaurant industry. Our recipe for success has been adapting and growing to exceed the needs of our clients, such as Olive Garden, Texas Roadhouse, Chili's and more - helping them create an experience that keeps guests coming back. Today we have a full menu of solutions, from hardware to software to cloud-based and AI driven products, all focused on helping them create the best guest experience possible to grow their bottom line.
Our secret sauce? Our people! Every day, they're cooking up bold solutions, making Ziosk the leading pay-at-the-table provider in the industry.
Want a seat at our table? Ziosk is looking for an experienced Support Analyst to join our Customer Support department. This position provides support for end-to-end for Ziosk enterprise applications and proprietary device support. This position involves performing diagnostic investigation into complex customer-impacting issues to resolve and identify root causes. This role will adhere to established trouble shooting procedures on routine work. This position serves as primary interface between Ziosk and its clients for regarding technical issues.
The Main Course - Responsibilities
What You Bring to the Table - Qualifications
Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to Plano, TX. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. No agencies or third-party recruiters, please.
Welcome to Ziosk, where we empower restaurants to focus on what matters most: the guest experience!
Have you ever used a tablet to pay at a restaurant? We pioneered the pay-at-the-table concept and we're cooking up a plan to transform the restaurant industry. Our recipe for success has been adapting and growing to exceed the needs of our clients, such as Olive Garden, Texas Roadhouse, Chili's and more - helping them create an experience that keeps guests coming back. Today we have a full menu of solutions, from hardware to software to cloud-based and AI driven products, all focused on helping them create the best guest experience possible to grow their bottom line.
Our secret sauce? Our people! Every day, they're cooking up bold solutions, making Ziosk the leading pay-at-the-table provider in the industry.
Want a seat at our table? Ziosk is looking for an experienced Support Analyst to join our Customer Support department. This position provides support for end-to-end for Ziosk enterprise applications and proprietary device support. This position involves performing diagnostic investigation into complex customer-impacting issues to resolve and identify root causes. This role will adhere to established trouble shooting procedures on routine work. This position serves as primary interface between Ziosk and its clients for regarding technical issues.
The Main Course - Responsibilities
- Act as frontline technical support and response for incoming queries and issues related to Ziosk systems, software, andhardware using the various Ziosk support tools.
- Troubleshoot incidents with point-of-sale systems (Aloha, Micros, Toast, Dash, etc.) and other Ziosk platforms, including check transfer, order routing, and payment capture issues.
- Escalate and track payment processing and encryption errors with third-party payment processors.
- Monitor device connectivity and status using Ziosk's device monitoring tools and proactively contact sites to resolve issues discovered through monitoring, including devices offline or off-network.
- Review automated exception and reporting logs to identify and resolve report-delivery failures.
- Provide superior customer service through phone and email support to restaurant clients.
- Adhere to documented metrics and key performance indicators.
What You Bring to the Table - Qualifications
- Must be able to professionally interact with our client's Restaurant Management at all levels.
- Must be a strong problem solver.
- Excellent verbal and written communication skills.
- Must be willing to document work effort on an ongoing basis.
- Comfortable working across multiple communication channels (phone, email, ticketing) with restaurant management, client IT/service desk teams, and third-party vendors.
- Existing POS knowledge (Aloha, Micros, Toast, Dash, etc.) is not a requirement but is a plus.
- Flexible schedule, including weekend availability through midnight.
Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to Plano, TX. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. No agencies or third-party recruiters, please.
About Ziosk
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Dallas, TX, US
Year founded
2007