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Pos Support Analyst Jobs in Texas (NOW HIRING)

White Lodging Careers

IT Support Analyst

Austin, TX · On-site

Under the supervision of the IT Director, the IT Support Analyst provides maintenance and ... POS, PBX, FTG...) in coordination with respective vendor. • Server Backups. • Setting up and ...

Es Vedra Cinemas

POS Analyst

Austin, TX · On-site

The POS Systems Analyst will be responsible for supporting, optimizing, and maintaining all Es Vedra Cinemas point-of-sale systems. This role is critical in ensuring seamless day-to-day operations ...

JLL

Analyst, Production Support

Dallas, TX · On-site

The Corporate Capital Markets & Single-Tenant Net Lease Team is seeking a dynamic and eager Analyst to join our growing team at JLL. This individual will be a key contributor on our sales support ...

UST Xpanxion

POS Engineer

Irving, TX · On-site

$6.0K - $80K/yr

... help lead and support the business and specific customer integrations. Qualifications ... Strong problem solving and analytical skills. * Ability and willingness for occasional travel (25 ...

Arcis Golf

POS Systems Manager

Dallas, TX · On-site

Support audits, reconciliations, and ongoing financial data integrity initiatives SKU & Catalog ... Strong analytical, organizational, and problem-solving skills * Excellent communication and ...

Xpanxion

POS Engineer

Irving, TX · On-site

$60K - $80K/yr

... help lead and support the business and specific customer integrations. Qualifications ... Strong problem solving and analytical skills. * Ability and willingness for occasional travel (25 ...

Red Bull

Distribution Analyst

Dallas, TX · On-site

$72K - $108K/yr

The main priorities for the Distribution Analyst (DA) will be providing Strategic Analysis, Standard Reports, Non-Distribution Support, Point of Sale (POS) management, and Communication for Region ...

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Pos Support Analyst information

See Texas salary details

$13

$29

$52

How much do pos support analyst jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for pos support analyst in Texas is $29.23, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $35.14 per hour, depending on experience, location, and employer.

What is the difference between Pos Support Analyst vs POS Technician?

AspectPos Support AnalystPOS Technician
CertificationsIT or POS system certifications, customer support trainingHardware repair, networking, and POS system certifications
Work EnvironmentCustomer support centers, retail environments, remote supportOn-site hardware repair, installation, maintenance at retail locations
Employer & IndustryRetail, hospitality, technology companiesRetail stores, restaurants, hospitality venues

The Pos Support Analyst primarily provides remote or on-site technical support for POS systems, focusing on troubleshooting software and network issues. In contrast, the POS Technician specializes in hardware installation, repair, and maintenance of POS devices on-site. Both roles require technical certifications and serve the retail and hospitality industries, but their focus areas differ—software support versus hardware repair.

What are the key skills and qualifications needed to thrive as a POS Support Analyst, and why are they important?

To thrive as a POS Support Analyst, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or similar. Familiarity with POS software, hardware peripherals, ticketing systems, and remote diagnostic tools is essential. Excellent problem-solving skills, customer service orientation, and clear communication set top performers apart in this role. These skills and qualities ensure prompt resolution of technical issues, minimize business downtime, and maintain smooth retail operations.

What is a POS Support Analyst?

A POS Support Analyst is a professional who provides technical support and troubleshooting for Point of Sale (POS) systems used in retail, hospitality, or other businesses. Their responsibilities include diagnosing and resolving hardware and software issues, assisting users with system operations, and ensuring minimal downtime for transaction processing. POS Support Analysts often work with both end-users and vendors to implement updates, security patches, and new features, helping businesses maintain efficient and secure sales operations.

What are some common challenges faced by a POS Support Analyst, and how can they be addressed on the job?

As a POS Support Analyst, you may frequently encounter challenges such as troubleshooting complex hardware and software issues, managing time-sensitive incidents during peak business hours, and communicating effectively with non-technical users. Addressing these challenges involves developing strong problem-solving skills, staying up-to-date on POS system updates, and maintaining clear, patient communication with store staff. Building a collaborative relationship with IT teams and retail management also helps ensure quick resolution of issues and smoother store operations.
What are popular job titles related to Pos Support Analyst jobs in Texas? For Pos Support Analyst jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Pos Support Analyst jobs in Texas look for? The top searched job categories for Pos Support Analyst jobs in Texas are:
Pos Support Analyst jobs near you
Infographic showing various Pos Support Analyst job openings in Texas as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $60,800 per year, or $29.2 per hour.
IT Support Analyst

IT Support Analyst

White Lodging Services Corporation

Austin, TX

Full-time

Posted 26 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

33rd of 108 rated hotels

Job description

Description

Summary:
Under the supervision of the IT Director, the IT Support Analyst provides maintenance and assistance for all internal and external guest requests as pertaining to computing and network issues. The IT Support Analyst will coach users in the effective use of systems, applications, prepares documentation and provides assistance to both internal and external guests.

Responsibilities:
•Installing, configuring and upgrading PCs, laptops and related equipment.
•Diagnosing and troubleshooting both common and unusual hardware and software problems.
•Performing preventive maintenance on the organization’s technology.
•Installing required software patches, ensuring the connectivity of PCs, laptops, guests internet issues, handhelds and other computing devices to both the local area network (LAN) and wide area network.
•Misc. hotel technology projects including low voltage cabling and basic mounting.
•Administration and repair of critical systems (PMS, POS, PBX, FTG…) in coordination with respective vendor.
•Server Backups.
•Setting up and maintaining locally connected and networked printers.
•Connecting needed peripheral equipment.

Other information:
SKILLS
•Associate degree, preferably in STEM field; or 2 to 3 years of relevant work experience
•A+ Certification
•Ability to communicate technology simply, effectively, both oral and written, with internal and external guests.
•Solid attention to detail and organization with proven follow up and follow through practices.
•Strong analytical skills, with a solid understanding of IT standards and company policies.
•Past experience in supporting hospitality-based technology preferred.
•Knowledge of MS Office, Active Directory and Networking environment.

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