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Pos Support Analyst Jobs in Texas (NOW HIRING)

Sun Holdings

IT Support Specialist, Restaurant

Farmers Branch, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... POS configurations, and provide direct technical support to restaurant teams. The ideal candidate is highly analytical, understands business needs, and has excellent communication and problem-solving ...

Sun Holdings

IT Support Specialist, Restaurant

Dallas, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... POS configurations, and provide direct technical support to restaurant teams. The ideal candidate is highly analytical, understands business needs, and has excellent communication and problem-solving ...

JLL

Analyst, Production Support

Dallas, TX

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Corporate Capital Markets & Single-Tenant Net Lease Team is seeking a dynamic and eager Analyst to join our growing team at JLL. This individual will be a key contributor on our sales support ...

Xpanxion

POS Engineer

Irving, TX · On-site

$60K - $80K/yr

... help lead and support the business and specific customer integrations. Qualifications ... Strong problem solving and analytical skills. * Ability and willingness for occasional travel (25 ...

UST Xpanxion

POS Engineer

Irving, TX · On-site

$6.0K - $80K/yr

... help lead and support the business and specific customer integrations. Qualifications ... Strong problem solving and analytical skills. * Ability and willingness for occasional travel (25 ...

Essilor

Sr Analyst- Asset Protection

Dallas, TX · On-site

  • Medical

  • Retirement

  • PTO

... supporting informed decision-making in areas such as fraud and operational performance. MAJOR DUTIES AND RESPONSIBILITIES * Analyze POS, franchise, and retail operational data to identify fraud ...

EssilorLuxottica

Sr Analyst- Asset Protection

Dallas, TX · On-site

  • Medical

  • Retirement

  • PTO

... supporting informed decision-making in areas such as fraud and operational performance. MAJOR DUTIES AND RESPONSIBILITIES * Analyze POS, franchise, and retail operational data to identify fraud ...

Goliath

Mass Inventory Analyst

Richardson, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Compile and analyze point-of-sale (POS) data across e-commerce and retail channels to identify ... Support item setup activities during peak quoting and planning seasons. * Prepare and analyze ad ...

Merichem

Procurement Supervisor

Houston, TX · On-site

Support other BUs on Procurement activities. * Assist FTC as needed to submit orders and create POs ... Able to maintain focus and analyze data * Able to sit & use a computer for extended periods of time

Protingent

Inventory Analyst

TX · On-site

$70 - $77/hr

  • Medical

  • Retirement

  • PTO

Support monthly inventory reviews by preparing data and highlighting key changes * Operational ... Manage open POs to ensure on-time delivery, including: * Tracking supplier commits * Expediting or ...

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All JobsPos Support Analyst JobsPos Support Analyst Jobs in Texas

Pos Support Analyst information

See Texas salary details

$13

$29

$52

How much do pos support analyst jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for pos support analyst in Texas is $29.23, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $35.14 per hour, depending on experience, location, and employer.

What is a POS Support Analyst?

A POS Support Analyst is a professional who provides technical support and troubleshooting for Point of Sale (POS) systems used in retail, hospitality, or other businesses. Their responsibilities include diagnosing and resolving hardware and software issues, assisting users with system operations, and ensuring minimal downtime for transaction processing. POS Support Analysts often work with both end-users and vendors to implement updates, security patches, and new features, helping businesses maintain efficient and secure sales operations.

What are the key skills and qualifications needed to thrive as a POS Support Analyst?

To thrive as a POS Support Analyst, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or similar. Familiarity with POS software, hardware peripherals, ticketing systems, and remote diagnostic tools is essential. Excellent problem-solving skills, customer service orientation, and clear communication set top performers apart in this role. These skills and qualities ensure prompt resolution of technical issues, minimize business downtime, and maintain smooth retail operations.

What are some common challenges faced by a POS Support Analyst, and how can they be addressed on the job?

As a POS Support Analyst, you may frequently encounter challenges such as troubleshooting complex hardware and software issues, managing time-sensitive incidents during peak business hours, and communicating effectively with non-technical users. Addressing these challenges involves developing strong problem-solving skills, staying up-to-date on POS system updates, and maintaining clear, patient communication with store staff. Building a collaborative relationship with IT teams and retail management also helps ensure quick resolution of issues and smoother store operations.

What is the difference between Pos Support Analyst vs POS Technician?

AspectPos Support AnalystPOS Technician
CertificationsIT or POS system certifications, customer support trainingHardware repair, networking, and POS system certifications
Work EnvironmentCustomer support centers, retail environments, remote supportOn-site hardware repair, installation, maintenance at retail locations
Employer & IndustryRetail, hospitality, technology companiesRetail stores, restaurants, hospitality venues

The Pos Support Analyst primarily provides remote or on-site technical support for POS systems, focusing on troubleshooting software and network issues. In contrast, the POS Technician specializes in hardware installation, repair, and maintenance of POS devices on-site. Both roles require technical certifications and serve the retail and hospitality industries, but their focus areas differ—software support versus hardware repair.

What are popular job titles related to Pos Support Analyst jobs in Texas?

For Pos Support Analyst jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Pos Support Analyst jobs in Texas look for?

The top searched job categories for Pos Support Analyst jobs in Texas are:

Pos Support Analyst jobs near you
Infographic showing various Pos Support Analyst job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,800 per year, or $29.2 per hour.

IT Support Specialist, Restaurant

Sun Holdings

Farmers Branch, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Sun Holdings rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Sun Holdings is one of the largest franchise organizations in the U.S., proudly supporting over 1,300 restaurant locations across 31 states. We provide franchise management services to some of America's most beloved brands, including Applebee's, Arby's, Bar Louie, Burger King, Cantina Laredo, Freebirds, Golden Corral, IHOP, McAlister's, Papa John's, Popeye's, Taco Bueno, and Uncle Julio's.

Join our team of hands-on problem-solvers!

Job Summary:

We are seeking an IT Support Specialist to monitor, maintain, and support restaurant IT systems. In this role, you will oversee system upgrades, manage POS configurations, and provide direct technical support to restaurant teams. The ideal candidate is highly analytical, understands business needs, and has excellent communication and problem-solving skills to support both corporate and field operations.

What You'll Get (Benefits):

  • Competitive Pay - Your talent and hard work won't go unnoticed.
  • Health & Wellness Coverage - HSA, medical, dental, vision, disability, and life insurance plans to keep you and your family feeling your best.
  • 401(k) Match - Helping you invest in your future (and putting more back in your wallet).
  • Paid Training - We set you up for success from day one.
  • Generous Time Off - Up to 16 paid vacation and sick days, plus 7 company holidays to recharge and reset.
  • Free lunch while at work - Pick your favorite from 5 nearby brand locations, plus discounts with some of our brands-we've got lunch covered.
  • Daily Pay Option - Access your earnings before payday with our Earned Wage app.
  • Career Growth - We're growing fast, and we love to promote from within.
  • And more good stuff - Because working with us should feel rewarding every day.

What You'll Do (Responsibilities):

As an IT Support Specialist, you will be responsible for keeping restaurant IT systems running smoothly and effectively. You will manage POS menu and coupon data configurations, testing all changes prior to deployment. This role includes monitoring and supporting restaurant systems-such as POS, payment terminals, laptops, tablets, and inventory management systems-while providing direct phone support to restaurant managers. You will work with vendors to resolve equipment and software issues, assist with technology deployments, and collaborate with IT teams on application design, process improvements, and system issue resolution. Additionally, you'll partner with operations teams to enhance functionality and training materials for in-store systems.

What You'll Bring (Requirements):

  • 2+ years of experience with POS support (required).
  • Experience with Sicom, Par Brink, or Aloha systems preferred.
  • Previous help desk or IT support experience required.
  • Knowledge of food/beverage inventory management systems.
  • Basic knowledge of computer networking, PC hardware, Windows, phone, and internet troubleshooting.
  • College degree preferred.
  • Strong communication skills, both written and verbal, with the ability to engage across all levels of the organization.
  • Ability to adapt quickly to new systems, applications, and processes.
  • Strong problem-solving and customer service skills.
  • Ability to work independently and manage multiple priorities.

Ready to get started? Apply today and join a team that's making a big impact-one location at a time.

At Sun Holdings, we're committed to providing a safe, efficient, and supportive environment-for our team and the guests we serve. We're proud to be an Equal Opportunity Employer. Curious about who we are? Check us out at www.sunholdings.net.


#CorporateCareers_TA

Sun Holdings is one of the largest franchise organizations in the U.S., proudly supporting over 1,300 restaurant locations across 31 states. We provide franchise management services to some of America's most beloved brands, including Applebee's, Arby's, Bar Louie, Burger King, Cantina Laredo, Freebirds, Golden Corral, IHOP, McAlister's, Papa John's, Popeye's, Taco Bueno, and Uncle Julio's.
Join our team of hands-on problem-solvers!

Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

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