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It Operations Analyst Jobs in Texas (NOW HIRING)

Avride

IT Operations Specialist

Austin, TX · On-site

About the role We're looking for an IT Operations Specialist to support day-to-day internal IT processes and help keep employees productive, equipped, and supported throughout their time at the ...

Allata

IT Operations Manager

Dallas, TX

We are seeking a hands-on Manager, Internal IT Operations to lead and evolve Allata\'s internal workplace technology function across a growing global organization spanning the US, LATAM, and India.

Flex

Analyst, IT Operations - 3rd Shift

Austin, TX · On-site

The " Analyst, IT Operations " will be based in Austin, Texas , reporting to the IT Manager. In this role, you will be In-charge of performing operational processes and procedures to ensure all ...

Stord, Inc.

IT Operations Technician

Dallas, TX · On-site

The IT Operations Technician is an experienced individual contributor role responsible for proactively managing all facility requests, IT support tickets, and escalations while continuously improving ...

Quantiq

IT Operations Engineer

Austin, TX · On-site

Our approach is rigorous and pragmatic, driven by technological expertise and analytics informed by ... As an IT Operations Engineer, you will be responsible for managing and maintaining the core ...

Quantiq

IT Operations Engineer

Austin, TX · On-site

Our approach is rigorous and pragmatic, driven by technological expertise and analytics informed by ... As an IT Operations Engineer, you will be responsible for managing and maintaining the core ...

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All JobsIt Operations Analyst JobsIt Operations Analyst Jobs in Texas

It Operations Analyst information

See Texas salary details

$13

$32

$56

How much do it operations analyst jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for it operations analyst in Texas is $32.77, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $38.99 per hour, depending on experience, location, and employer.

What does an IT Operations Analyst do?

An IT Operations Analyst is responsible for monitoring, managing, and improving the day-to-day operations of an organization's IT systems and infrastructure. They analyze system performance, troubleshoot technical issues, and ensure that IT services run smoothly and efficiently. Their duties may include maintaining servers, supporting network operations, implementing security measures, and collaborating with other IT professionals to optimize processes. By proactively identifying and resolving potential problems, IT Operations Analysts help minimize downtime and ensure business continuity.

What is the difference between It Operations Analyst vs Network Operations Analyst?

AspectIt Operations AnalystNetwork Operations Analyst
Required CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise networksNetwork monitoring centers, enterprise network environments
Employer & Industry UsageTech companies, large corporations, service providersTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

The main difference between an It Operations Analyst and a Network Operations Analyst lies in their focus areas. It Operations Analysts oversee overall IT infrastructure, including servers, applications, and systems, ensuring smooth operations across the organization. Network Operations Analysts specifically focus on managing and troubleshooting network infrastructure, such as routers, switches, and network security. Both roles require similar certifications and work environments but differ in their scope of responsibilities within IT and network management.

How does an IT Operations Analyst typically interact with other departments within an organization?

As an IT Operations Analyst, you will frequently collaborate with various departments such as development, security, and customer support to ensure systems run smoothly and issues are resolved efficiently. This role often acts as a bridge between technical teams and business units, translating operational requirements and system updates across the organization. Regular communication and coordination are key, whether you're assisting with incident resolution, implementing system upgrades, or supporting end-users. Effective teamwork and problem-solving skills are essential for managing these cross-departmental interactions.

What are the key skills and qualifications needed to thrive as an IT Operations Analyst, and why are they important?

To thrive as an IT Operations Analyst, you need strong analytical skills, understanding of IT infrastructure, and a relevant degree or equivalent experience in information technology. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or ITIL Foundation are typically required. Attention to detail, problem-solving abilities, and effective communication help you excel in troubleshooting and collaborating with teams. These skills ensure smooth IT operations, quick resolution of issues, and reliable support for organizational technology needs.
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It Operations Analyst jobs near you
Infographic showing various It Operations Analyst job openings in Texas as of June 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $68,156 per year, or $32.8 per hour.
IT Operations Analyst

IT Operations Analyst

Western Alliance Bank

Dallas, TX

Full-time

Medical, Dental, Retirement

Posted 18 days ago

Job description

Job Title:

IT Operations Analyst

Location:

Block 23

What you'll do:

As a Staff IT Analyst II, you will lead activities to review current processes and metrics that support operational effectiveness, identify constraints or opportunities that inhibit or accelerate the business and/or technology strategy, and develop solution approaches to improve business outcomes. You will lead the development and review of artifacts that accurately describe current and future state processes, practices, and metrics, including documentation of alternative approaches and their impact on KRIs, KPIs, and operational performance. Additionally, you will facilitate discussions with IT, Product, and Business stakeholders to define problem statements, gather insights, and validate findings to ensure the appropriate issues and opportunities are being addressed.
In this role, you will apply technical expertise in API and integration platforms to support enterprise systems and services, with a focus on MuleSoft-based implementations. You will be responsible for supporting and administering integration platforms across multiple environments, ensuring platform stability, scalability, and security while driving continuous improvement in operational performance.
The position operates within a production support and delivery model, requiring active participation in incident response, troubleshooting, and root cause analysis to maintain system reliability and availability. You will monitor platform health, analyze performance and usage trends, and implement improvements that enhance system efficiency and reduce operational risk.
You will collaborate closely with application, infrastructure, and product teams to resolve complex integration issues, support deployments and platform upgrades, and ensure alignment with enterprise standards and regulatory requirements. The role also includes contributing to automation initiatives, improving operational processes, and maintaining comprehensive documentation of integration environments, configurations, and procedures.
Through a combination of analytical capabilities and technical expertise, you will help drive operational excellence, support critical business functions, and ensure the reliability and effectiveness of enterprise integration services.

  • Apply technical expertise in API and integration platforms to support operational delivery, system stability, and continuous improvement initiatives

  • Capture and maintain KRIs, KPIs, and operational metrics to measure platform performance, reliability, and improvement outcomes.

  • Support and administer the MuleSoftAnypointPlatform across multiple environments, including configuration, deployment, and ongoing maintenance

  • Manage platform infrastructure components including VPCs, VPNs, load balancers, and runtime fabric clusters to ensure high availability and scalability

  • Administer API gateway capabilities, including API policies, security controls, and access management

  • Monitor platform health, performance, and usage, leveraging tools such as Prometheus, Grafana, and ELK

  • Provide Level 2 support for MuleSoft-related incidents, including troubleshooting, root cause analysis, and issue resolution

  • Analyze system logs and performance data to identify recurring issues and recommend improvements to stability and efficiency

  • Execute deployments of MuleSoft applications and manage environment promotion processes

  • Plan and implement platform upgrades, patches, and hotfixes in alignment with operational and security requirements

  • Implement automation to improve operational efficiency and reduce manual intervention

  • Support integration-related incident response and participate in problem management processes

  • Ensure platform security and compliance with regulatory and internal policy requirements

  • Maintain accurate and comprehensive documentation of platform configurations, processes, and operational procedures

  • Lead projects with the expectation that defined business outcomes are achieved.Work to fully understand how the work connects to the defined project objectives, the work breakdown structure for the activities, setting and meeting deadlines for that work. Lead discussions with stakeholders and subject matter experts needed to gather requirements and review artifacts, while working to resolve issues that impede progress.

  • Developalist of critical documentation and artifacts to meet project objectives and complete development ofhigh qualitydeliverables, while effectively communicating any relevant learnings, findings, or impacts, with the subject matter experts.

  • Leverage Risk Management experience from a large financial institution subject to heightened standards, specifically in risk, compliance, or corporate governance.

What you'll need:

  • 5+ years of experience in IT operations, application support, or enterprise integration platforms (e.g., API-based systems such as MuleSoft), including production support and incident management.

  • Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related technical or business-technology field required.

  • 3+ years of hands-on experience supporting API and integration platforms, including MuleSoft or similar technologies.

  • Experience working with API technologies, integration patterns, and service-oriented architectures.

  • Experience supporting distributed systems, cloud-based platforms, or infrastructure components such as networking, load balancing, or containerized environments is preferred.

  • Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK or similar) preferred.

  • Experience supporting production systems in an L2 or higher support model, including incident response and root cause analysis.

  • Understanding of API security concepts and best practices, including authentication, authorization, and secure deployment standards.

  • Entry level to intermediate knowledge of general Financial Services or Banking is preferred.

  • Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.

  • Intermediate toadvancedin process and data analysis within a specific domain or functional area utilizing critical thinking skills.

  • Intermediate to advanced working in Microsoft Office & relevant Diagramming Software (e.g. Lucid, Visio, etc.), as well as technical aptitude & experience within a specific domain.

  • Intermediate speaking and writing communication skills.

  • Occasional travel required.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

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