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It Operations Analyst Jobs in Texas (NOW HIRING)

AlertMedia

IT Security Operations Analyst

Austin, TX · On-site

As an IT Security Analyst, you will be the first line of defense for AlertMedia's internal security operations. You will triage alerts, run down the details, and either resolve them or hand them off ...

AlertMedia

IT Security Operations Analyst

Austin, TX · On-site

As an IT Security Analyst, you will be the first line of defense for AlertMedia's internal security operations. You will triage alerts, run down the details, and either resolve them or hand them off ...

McKesson

Senior Director IT Operations

Irving, TX · Hybrid

$218K - $254K/yr

Senior Director IT Operations LOCATION: 6555 State Highway 161, Irving, TX 75039 JOB DUTIES ... Oversee SLAs, KPIs, and service reviews; identify improvement areas through data analysis. Lead ...

McKesson

Senior Director IT Operations

Irving, TX · Hybrid

$218K - $254K/yr

Senior Director IT Operations LOCATION: 6555 State Highway 161, Irving, TX 75039 JOB DUTIES ... Oversee SLAs, KPIs, and service reviews; identify improvement areas through data analysis. Lead ...

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All JobsIt Operations Analyst JobsIt Operations Analyst Jobs in Texas

It Operations Analyst information

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How much do it operations analyst jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for it operations analyst in Texas is $32.77, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $38.99 per hour, depending on experience, location, and employer.

How much does an IT operations analyst make in the US?

An IT Operations Analyst in the US typically earns a median annual salary of around $70,000 to $85,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn over $100,000 annually.

What does an IT Operations Analyst do?

An IT Operations Analyst is responsible for monitoring, managing, and improving the day-to-day operations of an organization's IT systems and infrastructure. They analyze system performance, troubleshoot technical issues, and ensure that IT services run smoothly and efficiently. Their duties may include maintaining servers, supporting network operations, implementing security measures, and collaborating with other IT professionals to optimize processes. By proactively identifying and resolving potential problems, IT Operations Analysts help minimize downtime and ensure business continuity.

What is the difference between It Operations Analyst vs Network Operations Analyst?

AspectIt Operations AnalystNetwork Operations Analyst
Required CertificationsITIL, CompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise networksNetwork monitoring centers, enterprise network environments
Employer & Industry UsageTech companies, large corporations, service providersTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

The main difference between an It Operations Analyst and a Network Operations Analyst lies in their focus areas. It Operations Analysts oversee overall IT infrastructure, including servers, applications, and systems, ensuring smooth operations across the organization. Network Operations Analysts specifically focus on managing and troubleshooting network infrastructure, such as routers, switches, and network security. Both roles require similar certifications and work environments but differ in their scope of responsibilities within IT and network management.

How does an IT Operations Analyst typically interact with other departments within an organization?

As an IT Operations Analyst, you will frequently collaborate with various departments such as development, security, and customer support to ensure systems run smoothly and issues are resolved efficiently. This role often acts as a bridge between technical teams and business units, translating operational requirements and system updates across the organization. Regular communication and coordination are key, whether you're assisting with incident resolution, implementing system upgrades, or supporting end-users. Effective teamwork and problem-solving skills are essential for managing these cross-departmental interactions.

What are the key skills and qualifications needed to thrive as an IT Operations Analyst, and why are they important?

To thrive as an IT Operations Analyst, you need strong analytical skills, understanding of IT infrastructure, and a relevant degree or equivalent experience in information technology. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or ITIL Foundation are typically required. Attention to detail, problem-solving abilities, and effective communication help you excel in troubleshooting and collaborating with teams. These skills ensure smooth IT operations, quick resolution of issues, and reliable support for organizational technology needs.
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It Operations Analyst jobs near you
Infographic showing various It Operations Analyst job openings in Texas as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,156 per year, or $32.8 per hour.

IT Security Operations Analyst

AlertMedia

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

Do work that matters.
At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler-and it starts with bringing critical information and workflows together in one unified platform.
Our core values drive us in our important mission of keeping people safe & informed:
  • We're humans not robots
  • Customers always come first
  • We work better together
  • Simplicity is our strength
  • Our reputation is priceless
  • Hard work pays of

AlertMedia is looking for an IT Security Analyst to join our Information Security team. This is a hands-on, tier one role for someone building a career in security operations. You will monitor our environment for threats, investigate and remediate phishing and account compromise incidents, keep user access clean through a monthly account audit, and support the evidence-gathering behind our SOC 2 and ISO certifications. You will work daily in Microsoft Defender and Microsoft Sentinel, reporting to the Senior IT Manager.
Who you are:
As an IT Security Analyst, you will be the first line of defense for AlertMedia's internal security operations. You will triage alerts, run down the details, and either resolve them or hand them off with a clear, complete record. Over time, you will build the pattern recognition and technical depth that lead toward tier two work: deeper investigations, threat hunting, and security engineering.
What you get to do everyday:
  • Monitor Microsoft Defender and Microsoft Sentinel for security alerts, and triage each one to determine whether it represents a real threat, a policy violation, or a false positive
  • Conduct a monthly review of user accounts and access rights across AlertMedia's systems, flagging stale, orphaned, or over-permissioned accounts for remediation
  • Investigate reported phishing emails: trace headers, check URLs and attachments against threat intelligence, and determine whether any employee interacted with the message before it was reported
  • Respond to suspected account compromises by containing the affected account, resetting credentials, reviewing sign-in and audit logs for unauthorized activity, and documenting the full timeline
  • Triage and remediate other security incident types, escalating complex or high-severity incidents to senior analysts according to AlertMedia's incident response playbooks
  • Maintain accurate, detailed incident records and investigation notes that hold up to internal review and external audit
  • Support annual SOC 2 and ISO 27001 audits by gathering evidence, documenting controls, and responding to auditor requests alongside the security and compliance teams
  • Assist with identity and access management tasks, including provisioning, deprovisioning, and periodic access reviews tied to employee onboarding and offboarding
  • Contribute to and help keep current the security playbooks and standard operating procedures used across the team
  • Support employee security awareness efforts, including targeted follow-up training after phishing or social engineering incidents
  • Create and maintain consistent simulated phishing campaigns

What you bring to the role:
  • One to two years of experience in IT security, security operations, systems administration, or a related technical role
  • Working familiarity with Microsoft Defender (Endpoint, Identity, or Office 365) and Microsoft Sentinel, or comparable SIEM and EDR tools
  • A methodical, detail-oriented approach to investigation
  • Clear written and verbal communication; you can explain a technical finding to both an engineer and a non-technical stakeholder
  • A basic understanding of identity and access management concepts, including least privilege and account lifecycle management

What sets you apart:
  • Exposure to compliance frameworks such as SOC 2, ISO 27001, or NIST, including audit evidence collection preferred
  • A relevant certification such as CompTIA Security+, CompTIA CySA+, or Microsoft SC-200 preferred
  • Familiarity with Microsoft 365 administration, Azure Active Directory (Entra ID), or basic KQL queries
  • Basic scripting ability in PowerShell for investigation and light automation preferred
  • 1-2 years experience in security/security operations or 3-5 years experience in system administration preferred

Location: Austin, TX. This is an in-office position 5 days a week in our beautiful downtown Austin, Texas headquarters
Sponsorship: AlertMedia does not sponsor candidates. Must have legal authorization to work in the US without sponsorship now and in the future
Why this role matters:
AlertMedia invests in analysts who want to grow. You will work alongside senior security staff who will mentor you toward tier two responsibilities as you build your skills and take on more complex investigations.
Why you'll love working at AlertMedia:
  • Competitive base salary + Company-wide bonus program
  • Generous and flexible time and parental leave policies
  • Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees!
  • 401K with a generous company match
  • Amazing rewards and incentives - we love celebrating each other!
  • Commitment to community service with opportunities to give back
  • A Best Places to Work company 10 years in a row and numerous other awards
  • Access to brand new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails
  • Ongoing career development opportunities with our Learning and Development team

About AlertMedia:
We are the leading risk intelligence and response platform - trusted by the largest companies in the world to protect their people and assets when it matters most. We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe. Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
Come join us in our mission to save lives and minimize loss through effective communication.
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy - https://www.alertmedia.com/legal/privacy-policy/

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