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Voip Analyst Jobs in Texas (NOW HIRING)

Plano ISD

VoIP Engineer

Plano, TX · On-site

$285.01/day

Continuously improve operations by conducting systems analysis and recommending changes. * Supports ... Maintain knowledge of VoIP and UC system technologies, methodologies, and standards. Acquire and ...

Plano Independent School District

VoIP Engineer

Plano, TX · On-site

$285.01/day

Technology/VoIP Engineer Date Posted: 7/7/2026 Location: Administration Bldg Closing Date: Until ... Continuously improve operations by conducting systems analysis and recommending changes. * Supports ...

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Voip Analyst information

What is a VoIP analyst?

A VoIP Analyst is responsible for managing, maintaining, and troubleshooting an organization's Voice over Internet Protocol (VoIP) systems. They ensure seamless communication by configuring and optimizing VoIP networks, monitoring call quality, and resolving technical issues. VoIP Analysts often work with vendors, support teams, and network engineers to implement upgrades and security measures. Their role is crucial in ensuring reliable and cost-effective communication solutions for businesses.

What are the key skills and qualifications needed to thrive as a VoIP analyst?

To thrive as a VoIP Analyst, you need a strong understanding of networking principles, VoIP protocols (such as SIP and RTP), and troubleshooting skills, often supported by a degree in computer science or a related field. Familiarity with call management systems, network monitoring tools (like Wireshark), and certifications such as CCNA or CompTIA Network+ are commonly expected. Strong analytical thinking, communication, and problem-solving abilities help you collaborate effectively with IT teams and end-users. These skills ensure reliable voice communications and efficient incident resolution in technology-driven business environments.

What are the typical challenges a VoIP analyst faces in their daily work?

VoIP Analysts commonly face challenges such as identifying and resolving network latency, jitter, and call quality issues, which can impact business communications. They must troubleshoot complex systems that involve both hardware and software components, often requiring in-depth analysis and quick decision-making. Additionally, adapting to constantly evolving technologies and ensuring secure and compliant voice transmissions can be demanding. The role offers continuous learning opportunities and frequent collaboration with IT, network, and support teams, making it a dynamic environment for tech-oriented professionals.

What are popular job titles related to Voip Analyst jobs in Texas?

For Voip Analyst jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Voip Analyst jobs in Texas look for?

The top searched job categories for Voip Analyst jobs in Texas are:

Voip Analyst jobs near you
Infographic showing various Voip Analyst job openings in Texas as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, 6% Contract, and 1% Nights. Highlights an 79% Physical, 8% Hybrid, and 13% Remote job distribution.

Sr. VoIP Engineer

Procom Consultants Group

Houston, TX • On-site

Full-time

Re-posted 8 days ago

Key responsibilities

  • Design, configure, and implement enterprise IP-based telephone systems and services.

  • Provide day-to-day support, maintenance, and troubleshooting for VoIP systems.

  • Assist in planning, design, and tasks related to VoIP network infrastructure.

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Senior VoIP Engineer - On behalf of our client in the maintenance and repair services industry, Procom Services is looking for one Senior VoIP Engineer.

Senior VoIP Engineer Job Details

  • Serves as the subject matter expert and is responsible for all aspects of IP-based telephone systems for the enterprise voice network
  • Provides strategic technical direction, roadmap design, installation, and configuration of all IP-based PBX telephone systems/services
  • Responsible for design, staging, configuration, implementation, and support for VoIP installations as necessary
  • Provides day-to-day support, proactive maintenance, and performs independent complex system troubleshooting
  • Practices telephony asset management, including maintenance of component inventory and related documentation and technical specifications information
  • Identifies capacity and performance issues to ensure uninterrupted service 
  • Assists the Senior Network Engineer in planning, design, tasks, and projects as needed

Senior VoIP Engineer Mandatory Skills

  • 7+ years of experience designing, configuring, and implementing enterprise-class VoIP and TDM-based voice networks
  • Hands-on experience with voice and data products including Cisco Unified Communications Manager / Call Manager (ver 11 preferred) , Cisco Voice Gateways, Cisco Unified Border Elements (CUBEs), and Survivable Remote Site Telephony (SRST) functionality, VoIP troubleshooting tools, Cisco Routers and Cisco Switches 
  • Understanding of Voice/VoIP service provisioning methods, service delivery, SLA metrics, and procedures
  • 7+ years of experience designing, configuring and troubleshooting large enterprise MPLS converged (voice, video & data) networks
  • 7+ years of demonstrated ability supporting complex voice, video and data converged networks
  • Experience implementing QoS/CoS policies and priority queuing - WAN & LAN 
  • Understanding of VOIP protocols and Codecs SIP, RTP, T.38 G.711 G.729.a, H.323
  • Minimum of current Cisco CCVP required Willing to work overtime and on-call as necessary to meet organizational needs

Senior VoIP Engineer Nice to Have Skills

         Understanding of enterprise architectures, routing, and transport protocols IPSLA & Netflow monitoring/management

         Some travel (<15%) required

Senior VoIP Engineer Start Date

July 2016

Senior VoIP Engineer Assignment Length

Direct Hire

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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