Senior Support Analyst
Houston, TX · On-site +1
Conducts research on desktop products in support of PC procurement and development efforts ... remote users. * Supports end-users on various types of software programs to ensure they work ...
Houston, TX · On-site +1
Conducts research on desktop products in support of PC procurement and development efforts ... remote users. * Supports end-users on various types of software programs to ensure they work ...
Houston, TX · On-site +1
Conducts research on desktop products in support of PC procurement and development efforts ... remote users. * Supports end-users on various types of software programs to ensure they work ...
Dallas, TX · On-site +1
The Senior Analyst Applications Support serves as an advanced resource for supporting end users of ... Use remote connection technologies (VPN, Remote Desktop) to connect to customer environments.
Dallas, TX · On-site +1
The Senior Analyst Applications Support serves as an advanced resource for supporting end users of ... Use remote connection technologies (VPN, Remote Desktop) to connect to customer environments.
Dallas, TX · On-site +1
Overview The Senior Analyst Applications Support serves as an advanced resource for supporting end ... Use remote connection technologies (VPN, Remote Desktop) to connect to customer environments.
Dallas, TX · On-site +1
Overview The Senior Analyst Applications Support serves as an advanced resource for supporting end ... Use remote connection technologies (VPN, Remote Desktop) to connect to customer environments.
Allen, TX · Remote
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:
Allen, TX · Remote
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:
Houston, TX · On-site +1
Design and implement Azure Virtual Desktop (AVD) solutions to meet client requirements. * Provide ... Conduct post-sales technical follow-ups and provide remote customer support. * Track work orders ...
Houston, TX · On-site +1
Design and implement Azure Virtual Desktop (AVD) solutions to meet client requirements. * Provide ... Conduct post-sales technical follow-ups and provide remote customer support. * Track work orders ...
Irving, TX · On-site +1
$19.50 - $24.75/hr
About the role ATS is seeking a proactive and customer-focused Desk Support Technician II to join ... Perform troubleshooting analysis of desktop applications, servers and network components.
Irving, TX · On-site +1
$19.50 - $24.75/hr
About the role ATS is seeking a proactive and customer-focused Desk Support Technician II to join ... Perform troubleshooting analysis of desktop applications, servers and network components.
Coppell, TX · On-site +1
As a vital member of the Global BPaaS team, the BPaaS Support Analyst serves as the face of the ... REMOTE You are encouraged to learn and share ideas when you join the OneSource Virtual team. We ...
Coppell, TX · On-site +1
As a vital member of the Global BPaaS team, the BPaaS Support Analyst serves as the face of the ... REMOTE You are encouraged to learn and share ideas when you join the OneSource Virtual team. We ...
Dallas, TX · On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Dallas, TX · On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Austin, TX · On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Austin, TX · On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Houston, TX · On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
Houston, TX · On-site +1
... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...
The Sales Technology Support Analyst serves as the first line of support for sales and broker-facing technology platforms used across the organization. This role is responsible for supporting ...
New
The Sales Technology Support Analyst serves as the first line of support for sales and broker-facing technology platforms used across the organization. This role is responsible for supporting ...
New
Houston, TX · On-site +1
$61K - $141K/yr
Remote Work: No Job Number: R0243223 Location: Fort Sam Houston,TX,US Share job via: Share All-Source Support Analyst The Opportunity: Do you find yourself constantly looking for more and better ...
Houston, TX · On-site +1
$61K - $141K/yr
Remote Work: No Job Number: R0243223 Location: Fort Sam Houston,TX,US Share job via: Share All-Source Support Analyst The Opportunity: Do you find yourself constantly looking for more and better ...
AirStrip is hiring a Tier 1 Technical Support Specialist (TSS I) to join our 24/7/365 client ... Salesforce, Microsoft Office, Teams, Ring Central, Visio and remote desktop * Customer focused ...
AirStrip is hiring a Tier 1 Technical Support Specialist (TSS I) to join our 24/7/365 client ... Salesforce, Microsoft Office, Teams, Ring Central, Visio and remote desktop * Customer focused ...
Center, TX · On-site +1
$37K - $68K/yr
The Loan Support Analyst will be responsible for onboarding new Commercial loans into the ACBS ... This position may be eligible for remote work in select geographic locations, subject to approval ...
Center, TX · On-site +1
$37K - $68K/yr
The Loan Support Analyst will be responsible for onboarding new Commercial loans into the ACBS ... This position may be eligible for remote work in select geographic locations, subject to approval ...
Irving, TX · Remote
$84K - $113K/yr
Occasional travel to remote sites within the USA and Canada is required. * Partner with business ... Support rollout and adoption of IT standards, processes, and tools across locations * Track service ...
Irving, TX · Remote
$84K - $113K/yr
Occasional travel to remote sites within the USA and Canada is required. * Partner with business ... Support rollout and adoption of IT standards, processes, and tools across locations * Track service ...
Houston, TX · Remote
$16.25 - $20.75/hr
Utilize remote desktop software along with end user to resolve issues using documented solutions ... Serve as first line support and provide problem resolution to the customer. * Utilize remote camera ...
Houston, TX · Remote
$16.25 - $20.75/hr
Utilize remote desktop software along with end user to resolve issues using documented solutions ... Serve as first line support and provide problem resolution to the customer. * Utilize remote camera ...
Houston, TX · Remote
$15.25 - $19.50/hr
Utilize remote desktop software along with end user to resolve issues using documented solutions ... Serve as first line support and provide problem resolution to the customer. * Utilize remote camera ...
Houston, TX · Remote
$15.25 - $19.50/hr
Utilize remote desktop software along with end user to resolve issues using documented solutions ... Serve as first line support and provide problem resolution to the customer. * Utilize remote camera ...
Dallas, TX · On-site +1
$41K - $75K/yr
As a Loan Support Analyst within PNC's Real Estate Loan organization, you will be based in ... This position may be eligible for remote work in select geographic locations, subject to approval ...
Dallas, TX · On-site +1
$41K - $75K/yr
As a Loan Support Analyst within PNC's Real Estate Loan organization, you will be based in ... This position may be eligible for remote work in select geographic locations, subject to approval ...
Center, TX · On-site +1
$41K - $75K/yr
As a Loan Support Analyst within PNC's Real Estate Loan organization, you will be based in ... This position may be eligible for remote work in select geographic locations, subject to approval ...
Center, TX · On-site +1
$41K - $75K/yr
As a Loan Support Analyst within PNC's Real Estate Loan organization, you will be based in ... This position may be eligible for remote work in select geographic locations, subject to approval ...
Deliver professional phone and remote support by actively troubleshooting issues, communicating ... Hardware support for laptops, desktops, printers, and peripherals * Mobile Device Management (MDM ...
Deliver professional phone and remote support by actively troubleshooting issues, communicating ... Hardware support for laptops, desktops, printers, and peripherals * Mobile Device Management (MDM ...
$10.08 - $12.52
0% of jobs
$12.52 - $14.96
1% of jobs
$14.96 - $17.41
4% of jobs
$17.41 - $19.85
13% of jobs
$20.84 is the 25th percentile. Wages below this are outliers.
$19.85 - $22.29
17% of jobs
The median wage is $24.19 / hr.
$22.29 - $24.74
19% of jobs
$24.74 - $27.18
19% of jobs
$27.49 is the 75th percentile. Wages above this are outliers.
$27.18 - $29.62
13% of jobs
$29.62 - $32.07
7% of jobs
$32.07 - $34.51
4% of jobs
$34.51 - $36.95
2% of jobs
$10
$25
$36
A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.
As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.
To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

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Oil and gas extraction
1,001 - 5,000 Employees
Pittsburgh, PA, US
1888