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Remote Desktop Support Analyst Jobs (NOW HIRING)

Addison Group

Field Desktop Support Analyst

Midland, TX · Remote

$31.25 - $33.75/hr

The analyst delivers support in person, by phone, through email, and by using remote support tools, ensuring timely and effective resolution of desktop and end-user technology issues. * This role ...

Noblesoft Technologies

Desktop Support

Melbourne, FL · Remote

$20.75 - $26.25/hr

Role: Remote Desktop Support Location: - Melbourne, FL Primary: * IP Phone support experience ... Ability to successfully provide hardware/software/network problem analysis and resolution support ...

ACS Consultancy Services

Desktop Engineer

Albany, NY · Remote

Remote We are currently seeking candidates who meet the following qualifications. Responsibilities: * Install, configure, and support Windows and macOS-based desktop and laptop systems. * Provide ...

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...

IDEX

Desktop IT Support Analyst

Oak Harbor, WA · On-site +1

Desktop IT Support Analyst REPORTING TO: IT Platform Manager LOCATION: Oak Harbor, WA ITAR/EAR ... This role will physically support the Oak Harbor site as well as extended remote support to the ...

STI

EHR Helpdesk Analyst- REMOTE

$21 - $28.75/hr

EHR Helpdesk Analyst RTP, NC/REMOTE 12+ Months Description: The EHR Helpdesk Analyst provides ... Provide basic remote desktop support for computers, printers, mobile devices, and peripherals ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

Servbank

Desktop Support Technician

$49K - $64K/yr

We are seeking a knowledgeable and customer-focused Desktop Support Technician to join our IT team. ... This position is designated as remote; however, if you reside within a 50-mile radius of one of our ...

WW&R

Help Desk Support Specialist Sr.

Independence, OH · Remote

$23.94 - $29.67/hr

... for Desktop Support by performing root-cause analysis to ensure the issue genuinely requires a physical desk-side visit, hardware replacement, or reimaging. Advanced Remote Troubleshooting:

WW&R

Help Desk Support Specialist Sr.

Cincinnati, OH · Remote

$23.94 - $31.15/hr

... for Desktop Support by performing root-cause analysis to ensure the issue genuinely requires a physical desk-side visit, hardware replacement, or reimaging. Advanced Remote Troubleshooting:

Follett Software, LLC

Desktop Support Technician

Mchenry, IL · On-site +1

$20 - $25.25/hr

POSITION SUMMARY We are looking for a Desktop Support Technician to join our team in McHenry, IL ... The person in this role will support employees across in-office, remote, and global environments ...

NTT DATA Services

Desktop Support Technician

Irvine, CA · On-site +1

$21.50 - $27.25/hr

The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...

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Remote Desktop Support Analyst information

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How much do remote desktop support analyst jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for remote desktop support analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What is a Remote Desktop Support Analyst job?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a Remote Desktop Support Analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

More about Remote Desktop Support Analyst jobs
What cities are hiring for Remote Desktop Support Analyst jobs? Cities with the most Remote Desktop Support Analyst job openings:
What are the most commonly searched types of Desktop Support Analyst jobs? The most popular types of Desktop Support Analyst jobs are:
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Remote Desktop Support Analyst jobs near you
Infographic showing various Remote Desktop Support Analyst job openings in the United States as of June 2026, with employment types broken down into 6% Locum Tenens, 59% Full Time, 22% Part Time, 10% Temporary, and 3% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $55,937 per year, or $26.9 per hour.

Remote Desktop Support Analyst (Azure Virtual Desktop)

Maxana

Remote

$23.75 - $32/hr

Contractor

Posted 16 days ago

Job description

We are hiring IT Support Analyst to support a Microsoft-based enterprise environment with a strong focus on Azure Virtual Desktop (AVD). This role supports a range of responsibilities typically associated with L1-L3 service desk environments, with actual scope aligned to individual experience and team needs.. This is a hands-on, supporting end users who work primarily through AVD, following defined processes and runbooks. Hands-on experience supporting AVD environments managed with Nerdio is required.
What You'll Do
  • Provide L2-L3 support for users accessing systems via Azure Virtual Desktop (AVD)
  • Troubleshoot login issues, session disconnects, performance problems, and application access
  • Support local laptops used primarily for AVD connectivity
  • Support Nerdio-managed AVD environments, including:
    • Dynamic host pools
    • Golden image updates (following runbooks)
    • Software distribution to AVD hosts
  • Support user access and devices via:
    • Active Directory (AD)
    • Microsoft Entra ID (Azure AD)
    • Intune
  • Provide operational support for:
    • PrinterLogic
    • Mimecast
    • Zscaler
  • Perform daily checks, follow change processes, and escalate issues when required

Role Level & Growth Path
This role may be filled at different levels depending on experience. Some team members will focus on ticket resolution, while others may take on deeper troubleshooting, escalation support, or coordination responsibilities. Role level and scope will be discussed during the interview process.
Requirements
  • Experience in Service Desk, IT Support, or Endpoint Support
  • Hands-on experience supporting Azure Virtual Desktop (AVD)
  • Experience working with Nerdio (mandatory)
  • Strong Windows 10/11 troubleshooting skills
  • Familiarity with Active Directory and user account management
  • Comfortable working in structured, process-driven environments
  • Strong written and spoken English

Benefits
  • Fully remote
  • Clear scope and expectations
  • Hands-on experience with AVD and enterprise tools
  • Opportunity to grow advance into leadership roles, while working with the brightest minds in the game

Apply