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Remote Desktop Support Analyst Jobs in Bloomington, IL

SmartIPlace

Mulesoft Developer (Remote)

Bloomington, IL · Remote

$51.50 - $68.25/hr

We are seeking a strong, hands-on MuleSoft Developer to support enterprise API and integration ... analysts, and delivery teams to implement scalable, secure, and supportable solutions. Work Model ...

IQVIA

Clinical Trial Psych Rater

Bloomington, IL · Remote

Remote/Virtual Hours: Estimated 10-16 hours per month Role: Clinical Specialist About IQVIA IQVIA ... analytics, technology solutions, and clinical research services, dedicated to driving healthcare ...

Hirekeyz Inc

IBM BAW Developer

Bloomington, IL · Remote

Remote (Bloomington, IL) Jib Type: Contract We are seeking a highly skilled IBM Business Automation ... Reviews functional requirements, analysis and design documents and provides feedback. Participates ...

IQVIA

Clinical Trial Psych Rater

Bloomington, IL · Remote

$62K - $156K/yr

Remote/Virtual Hours: Estimated 10-16 hours per month Role: Clinical Specialist About IQVIA IQVIA ... analytics, technology solutions, and clinical research services, dedicated to driving healthcare ...

Humana

Manager, Care Management

Bloomington, IL · Remote

Support and enhance a care management model that leverages extenders (e.g., CHWs, peer support ... Proficiency in analyzing and interpreting data trends. * Progressive operational leadership ...

Humana

Manager, Care Management

Bloomington, IL · Remote

Support and enhance a care management model that leverages extenders (e.g., CHWs, peer support ... Proficiency in analyzing and interpreting data trends. * Progressive operational leadership ...

Humana

Manager, Care Management

Bloomington, IL · Remote

Support and enhance a care management model that leverages extenders (e.g., CHWs, peer support ... Proficiency in analyzing and interpreting data trends. * Progressive operational leadership ...

Sage

Corporate Communications Intern

Clintonia, IL · On-site +1

Support the Global Corporate Communications department in maintaining social media channels ... and analyzing content for Bluesky and other corporate channels as needed * Proofread social media ...

All JobsDesktop Support Analyst JobsRemote Desktop Support Analyst JobsRemote Desktop Support Analyst Jobs in Bloomington, IL

Remote Desktop Support Analyst information

See Bloomington, IL salary details

$10

$25

$38

How much do remote desktop support analyst jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote desktop support analyst in Bloomington, IL is $25.80, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $28.85 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are popular job titles related to Remote Desktop Support Analyst jobs in Bloomington, IL?

For Remote Desktop Support Analyst jobs in Bloomington, IL, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Analyst jobs in Bloomington, IL look for?

The top searched job categories for Remote Desktop Support Analyst jobs in Bloomington, IL are:

What cities near Bloomington, IL are hiring for Remote Desktop Support Analyst jobs?

Cities near Bloomington, IL with the most Remote Desktop Support Analyst job openings:

Remote Desktop Support Analyst jobs near you
Infographic showing various Remote Desktop Support Analyst job openings in Bloomington, IL as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,657 per year, or $25.8 per hour.

Mulesoft Developer (Remote)

Bloomington, IL • Remote

SmartIPlace
IT Services • 51 - 200 employees
Learn more about SmartIPlaceexternal

$51.50 - $68.25/hr

Contractor

Re-posted 13 days ago

Job description


Job Title: MuleSoft Developer
Location: Bloomington, IL – Remote
Role Overview:
 
  • We are seeking a strong, hands-on MuleSoft Developer to support enterprise API and integration delivery.
  • This role is best suited for a developer with recent, practical experience building and supporting MuleSoft integrations with limited day-to-day design oversight.
  • The ideal candidate is comfortable working independently in the MuleSoft Anypoint Platform, delivering high-quality APIs and integrations, and partnering with architects, analysts, and delivery teams to implement scalable, secure, and supportable solutions.

Work Model
The remaining opening for this role can be fully remote.
Key Responsibilities
  • Design, develop, configure, test, debug, and document APIs and integrations using MuleSoft Anypoint Platform.
  • Build and maintain MuleSoft solutions using Anypoint Studio, API Manager, Runtime Manager, and related platform capabilities.
  • Develop REST and SOAP integrations, implement reusable APIs, and apply API-led connectivity principles where appropriate.
  • Create and maintain API specifications and data mappings using RAML/OpenAPI, DataWeave, JSON, XML, and related integration standards.
  • Deploy and support Mule applications in production and non-production environments, including CloudHub and other supported runtime models as applicable.
  • Implement automated build and deployment practices using GitLab and CI/CD pipelines.
  • Perform unit testing and integration testing, including MUnit where appropriate, and support defect resolution through release cycles.
  • Troubleshoot integration issues, optimize performance, and improve reliability, recovery, failover, logging, and alerting.
  • Collaborate with cross-functional teams to review requirements, provide technical feedback, and contribute to design and code reviews.
  • Develop and maintain technical, operational, and system-level documentation for integrations and APIs.
  • Implement security best practices for APIs and integrations, including authentication, authorization, encryption, and secure coding standards.
  • Support file-based and database-based integrations, including scripting or configuration for file movement, scheduling, and downstream processing where needed.
Required Qualifications
  • 7+ years of experience in software development, systems integration, or middleware delivery in medium to large enterprise environments.
  • Recent hands-on experience developing with MuleSoft Anypoint Platform in a delivery-focused role.
  • Strong experience designing, developing, and supporting MuleSoft APIs and integrations for enterprise systems.
  • Experience with Mule 4, Anypoint Studio, API Manager, Runtime Manager, and deployment pipelines.
  • Strong knowledge of REST, SOAP, HTTP, API security, and integration patterns.
  • Proficiency with DataWeave and data transformation across JSON, XML, flat files, and related formats.
  • Experience with Git-based source control and CI/CD automation using tools such as GitLab.
  • 4+ years of SQL experience, including developing, modifying, troubleshooting, and optimizing complex queries and stored procedures.
  • Strong understanding of relational and dimensional data modeling, data mapping, and integration design.
  • Ability to build resilient integrations with robust error handling, monitoring, logging, and recovery mechanisms.
  • Strong verbal and written communication skills with the ability to work effectively across technical and business teams.
  • Preferred Qualifications
  • Experience deploying MuleSoft applications to CloudHub.
  • Background in Java, J2EE, JDBC, SQL, PL/SQL, and enterprise integration technologies.
  • Experience integrating with databases, file platforms, SaaS applications, and enterprise systems.
  • Experience in banking, insurance, or other regulated industries.
  • MuleSoft certification is a plus.
Delivery Expectations
  • Operate as a productive, low-oversight MuleSoft developer who can take requirements and technical direction and convert them into working integration solutions.
  • Produce clean, supportable, well-documented code that aligns to enterprise standards and secure development practices.
  • Work within the company software development lifecycle, including design, coding, testing, release support, and documentation.
  • Compliance and Secure Coding

If you are interested in this position, please reply with your updated resume and contact information.
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About Smart-iPlace

Sourced by ZipRecruiter

SMART-iPLACE provides innovative staffing and consulting solutions that help our clients achieve their business objectives. We can understand and support all areas of your IT systems from back-end infrastructure to front-end personal productivity. Our goal is create innovative IT solutions that enable your business to be more agile and competitive.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Irving, TX, US

Year founded

2021

Social media

Facebook

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