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Desktop Support Analyst Jobs (NOW HIRING)

Gunvor

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

Desktop Support Analyst Contract Type: Permanent Time Type: Full time Desktop Support Analyst The IT Desktop Support Analyst is a member of the IT Helpdesk team. The primary role is the provision of ...

Gunvor

Desktop Support Analyst

Houston, TX

$22.25 - $29.75/hr

Desktop Support Analyst Contract Type: Permanent Time Type: Full time Desktop Support Analyst The IT Desktop Support Analyst is a member of the IT Helpdesk team. The primary role is the provision of ...

Cannon Search

Desktop Support Analyst

Boston, MA · On-site

$25.25 - $34/hr

Are you a tech-savvy professional with a passion for providing exceptional IT support? We have a fantastic opportunity for a Desktop Support Analyst in Boston. This role is perfect for someone ...

Humetis Group

Desktop Support Analyst

Big Rapids, MI · On-site

$20 - $26.75/hr

Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months) Position Overview We are seeking an experienced Desktop Support Analyst to join our IT Support team in Big Rapids, MI.

DYOPATH

Desktop Support Analyst II

Tucson, AZ · On-site

$25/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving advanced technical issues and delivering exceptional end-user support? DYOPATH is seeking a Desktop Support Analyst II ...

EROS Technologies, Inc.

Desktop Support Analyst

Sunnyvale, CA · On-site

$27.25 - $36.75/hr

Job Title: - Desktop Support Analyst (513708) Location: - Sunnyvale, CA (94085) Duration: - 1 Year - The Desktop Support Analyst is responsible for installing, configuring, troubleshooting, and ...

Lancesoft

Desktop Support Analyst

White Plains, NY · On-site

$30 - $35/hr

Desktop Support Analyst Location: White Plains, NY 10601 Duration: 12 Months (Possibility of Extension) Payrate: $30 - $35 per hour Project Overview * The Desktop Support Analyst provides hands on ...

DYOPATH

Desktop Support Analyst I

Nashville, TN

$19/hr

Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is looking for a Desktop Support Analyst I who ...

Altera Digital Health

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Altera Digital Health

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Harriscomputer

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Harriscomputer

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Premier Tech Inc

Desktop Support Analyst

Kansas City, MO · On-site

$22.75 - $30.50/hr

Desktop Support Analyst Consultant Kansas City, MO | Full-Time | 12-Month Contract | Hybrid (after onboarding) Responsibilities * Provide Tier 2 end-user support across Windows, MacOS, laptops, PC ...

DYOPATH

Desktop Support Analyst II

Tucson, AZ · On-site

$25/hr

Join DYOPATH as a Desktop Support Analyst II Are you passionate about solving advanced technical issues and delivering exceptional end-user support? DYOPATH is seeking a Desktop Support Analyst II ...

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Desktop Support Analyst information

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$10

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How much do desktop support analyst jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for desktop support analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

What are some common challenges faced by Desktop Support Analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What does a Desktop Support Analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

More about Desktop Support Analyst jobs
What cities are hiring for Desktop Support Analyst jobs? Cities with the most Desktop Support Analyst job openings:
What are the most commonly searched types of Desktop Support Analyst jobs? The most popular types of Desktop Support Analyst jobs are:
Who are the top companies hiring for Desktop Support Analyst jobs? The top employers for Desktop Support Analyst jobs are:
What states have the most Desktop Support Analyst jobs? States with the most job openings for Desktop Support Analyst jobs include:
What job categories do people searching Desktop Support Analyst jobs look for? The top searched job categories for Desktop Support Analyst jobs are:
Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in the United States as of May 2026, with employment types broken down into 6% Locum Tenens, 75% Full Time, 13% Temporary, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $55,937 per year, or $26.9 per hour.

Desktop Support Analyst

Gunvor

Houston, TX • On-site

$22.25 - $29.75/hr

Full-time

Posted 19 days ago

Job description

Job Title:
Desktop Support Analyst
Contract Type:
Permanent
Time Type:
Full time
Job Description:
Desktop Support Analyst
Job Description
The IT Desktop Support Analyst is a member of the IT Helpdesk team.
The primary role is the provision of efficient 1st level user Desktop support for the users located in any offices of the Group.
This entry-level position supports the provisioning, installation, and maintenance of systems hardware and software under the guidance of senior team members. The role focuses on assisting with day-to-day infrastructure operations, learning technical processes, and contributing to a stable and secure IT environment.
Main Responsibilities
• Provisioning, installation/configuration, operation, and maintenance of systems hardware (desktops, laptops, printers, mobile phones) and desktop software, and related infrastructure
• Support on-site users face-to-face and off-site users using remote tools
• Liaise with 2nd and 3rd level support to ensure a smooth hand-over of daily incident reports and escalations
• Participate in projects to enhance or upgrade the infrastructure and introduce new solutions
Education
• Bachelor's Degree in Information Technology, Computer Science, or a related field (preferred but not always required)
• IT Certifications such as A+, NET+, or Microsoft 365 Fundamentals preferred
Experience
• Solid hands-on experience (minimum of 1 year) on Microsoft Windows and standard desktop software
• Good knowledge of desktop and laptop hardware and related equipment
• Good knowledge of the operations and configuration of smartphones (iOS)
• Knowledge of VPN, networking, network management systems and spam-filtering tools
Skills
• Positive and helpful attitude with good communication skills, able to communicate technical solutions to non-technical users
• Team player with ability to exercise flexibility, demonstrate initiative to ensure the business support needs are met in a proactive manner with minimum supervision
• Fluent in English (spoken and written), other languages would be a distinct advantage
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