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Desktop Support Analyst Jobs in Houston, TX (NOW HIRING)

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not limited to: * Identify, diagnose, and resolve Level 1 IT problems related to personal computer ...

CareOne

Desktop Support Analyst - CS

Houston, TX

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not limited to: * Identify, diagnose, and resolve Level 1 IT problems related to personal computer ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$22.25 - $29.75/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not limited to: * Identify, diagnose, and resolve Level 1 IT problems related to personal computer ...

Walter P Moore

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

Responsibilities This Desktop Support role is a new position with our Corporate IT team, where ... Proven analytical and problem solving skills * Highly self-motivated and directed * Experience ...

Walter P Moore

Desktop Support Analyst

Houston, TX

$22.25 - $29.75/hr

This Desktop Support role is a new position with our Corporate IT team, where results will matter ... Proven analytical and problem solving skills * Highly self-motivated and directed * Experience ...

Walter P Moore

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

Responsibilities This Desktop Support role is a new position with our Corporate IT team, where ... Proven analytical and problem solving skills * Highly self-motivated and directed * Experience ...

ClearpointCo

Desktop Support Specialist

Houston, TX · On-site

Desktop Support Analyst (Hybrid) | Houston Galleria Area Our Houston Galleria area client is seeking a Desktop Support Analyst with a maximum of 3-7 years of experience supporting modern desktop ...

Artech Information System LLC

DESKTOP SUPPORT

Houston, TX

$19.25 - $24.50/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Deskside Support Representative Distributed Client Services Job ID: # S2LCDB Location: Houston, TX ...

360 IT Professionals

Desktop Client Sup Analyst I

Houston, TX · On-site

$22.25 - $29.75/hr

Desktop Support Analyst I am responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of trouble shooting ...

Kforce Technology Staffing

Desktop Support

Houston, TX · On-site

Kforce has a client that is seeking a Desktop Support in Houston, TX. Roles and Responsibilities: Technical Support & Operations: Provide onsite and remote support for IT infrastructure and end-user ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Channelview, TX · On-site

$20 - $23/hr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... Strong analytical, problem-solving, and technical troubleshooting abilities. * Ability to ...

Insight Global

Desktop Support Specialist

Sugar Land, TX · On-site

$18 - $26/hr

Day-to-Day A healthcare provider in the Medical Center of Houston is looking for a Desktop Support Technician to join their team. This person's day will consist of 70% ticket support: resolving 10-30 ...

EQT Corporation

Senior Support Analyst

Houston, TX · Hybrid

This role will analyze specific business areas, make recommendations and will participate in the ... Conducts research on desktop products in support of PC procurement and development efforts.

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All JobsDesktop Support Analyst JobsDesktop Support Analyst Jobs in Houston, TX

Desktop Support Analyst information

See Houston, TX salary details

$9

$23

$34

How much do desktop support analyst jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for desktop support analyst in Houston, TX is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $25.87 per hour, depending on experience, location, and employer.

What does a desktop support analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a desktop support analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

What are some common challenges faced by desktop support analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is desktop support analyst a good entry level job?

Yes, a desktop support analyst is often considered a good entry-level IT position because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic technical knowledge, customer service skills, and sometimes certifications like CompTIA A+, making it accessible for those starting in IT careers.

What are the most commonly searched types of Desktop Support Analyst jobs in Houston, TX?

The most popular types of Desktop Support Analyst jobs in Houston, TX are:

What are popular job titles related to Desktop Support Analyst jobs in Houston, TX?

For Desktop Support Analyst jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Desktop Support Analyst jobs in Houston, TX look for?

The top searched job categories for Desktop Support Analyst jobs in Houston, TX are:

What cities near Houston, TX are hiring for Desktop Support Analyst jobs?

Cities near Houston, TX with the most Desktop Support Analyst job openings:

Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,181 per year, or $23.2 per hour.

Desktop Support Analyst - CS

CareOne

Houston, TX • On-site

$21 - $28/hr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

CareOne rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

49th of 245 rated social care providers

Job description


Great new Career Opportunity in Long-Term Care Pharmacy!
Now Hiring - Desktop Support Analyst -
The Desktop Support Analyst will be responsible for, but not limited to:
  1. Identify, diagnose, and resolve Level 1 IT problems related to personal computer hardware and software applications at assigned site(s)
  2. Deliver, setup, and configure end-user desktop & laptop computer hardware, software, Printers, BlackBerry cellphones, and peripherals
  3. Assist in maintaining an inventory of IT hardware and software assets
  4. Conduct end user technical training as needed
  5. Assist other members of the Technical Operations team with hardware/software/network technical assistance as needed
  6. Coordinate timely repair of PC computer equipment covered by the third-party vendor maintenance agreements
  7. Handle the moves which requires uninstall/install, lift and pack/unpack Desktop Computer equipment with peripherals
  8. Answer calls and respond to emails related to IT support
  9. Use remote access software to troubleshoot technical problems
  10. Use Service Desk software to manage assigned workload and update the problem tickets with detailed resolution
  11. Setup projectors and video conferencing equipment
  12. Ask questions and listen to end-users in order to validate the issue, explain the problem in a clear and understandable way and provide options for repair or replacement

Education:
Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related field
Professional Experience:
  • At least 3 + years of hands-on IT experience supporting and repairing PC/ desktop hardware issues in a diverse enterprise infrastructure operation
  • Overall technical knowledge, proficient using multiple operating systems including Windows 7, Apple iOS, and some form of Work Order/Incident Management tool. Also, Microsoft Office (Outlook, Excel, etc)
  • Excellent verbal and written communication skills
  • Excellent customer service skills with ability to interface at all levels of the organization
  • A+ certification preferred

About Us
Partners Pharmacy - Our mission is to define excellence within the health care community. We are dedicated to inspiring people to live better lives through innovative health and wellness programs, products and services. We treat residents, their families and each other with respect, dignity and compassion. Through a collaborative and consultative approach, we strive to provide a framework of strength and stability for our patients, families and associates. We work to maintain the highest standards of care and service for our patients, families and valued employees.
We are proud to Offer:
  • Competitive Salaries
  • Comprehensive Healthcare Benefits
  • 401(k) Retirement Plan
  • Paid Time Off
  • Opportunities to advance and grow your career
  • And More!

If working with people who are dedicated, compassionate, and concerned about their patients is essential to you, then you'll appreciate being a part of our team. We've built a strong reputation on the outstanding level of care that we provide.
Partners Pharmacy is an Equal Opportunity Employer
EEO/AA/M/F/DV

What CareOne employees say

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About CareOne

Sourced by ZipRecruiter

CareOne is a leading healthcare corporation specializing in senior care, rehabilitation, and assisted living services. Based in Fort Lee, New Jersey, CareOne was established to meet the healthcare requirements of seniors across the state and has expanded its footprint over the years. With its dedication to excellence, CareOne provides a comprehensive range of medical and healthcare services, including post-acute care, long-term and assisted living, memory care, respite care, and more.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Lee, NJ, US

Year founded

1999

Social media

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