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Desktop Support Engineer Jobs in Houston, TX (NOW HIRING)

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation: $65-85k - depending on experience Work Schedule: Onsite Benefits: This position is eligible for ...

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation: $65-85k - depending on experience Work Schedule: Onsite Benefits: This position is eligible for ...

Vitol

Desktop Support Engineer

Houston, TX · On-site

This Role is located in Houston, TX - In office 5x a week The Desktop Support Engineer will have responsibility for: * Providing day to day 1st and 2nd level support for both hardware and software ...

Vitol

Desktop Support Engineer

Houston, TX · On-site

This Role is located in Houston, TX - In office 5x a week The Desktop Support Engineer will have responsibility for: * Providing day to day 1st and 2nd level support for both hardware and software ...

Vitol

Desktop Support Engineer

Houston, TX

This Role is located in Houston, TX - In office 5x a week The Desktop Support Engineer will have responsibility for: * Providing day to day 1st and 2nd level support for both hardware and software ...

Vitol

Desktop Support Engineer

Houston, TX · On-site

This Role is located in Houston, TX - In office 5x a week The Desktop Support Engineer will have responsibility for: * Providing day to day 1st and 2nd level support for both hardware and software ...

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000. Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus Our client is seeking ...

Addison Group

Desktop Support

Houston, TX · On-site

Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000. Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus Our client is seeking ...

BBVA

Senior Desktop Support Engineer

Houston, TX · On-site

$100K - $115K/yr

... engineers and designers. About the job: Role Summary Provide advanced desktop and end-user support in a high-pressure banking and trading floor environment. Responsible for system administration ...

Bbva

Senior Desktop Support Engineer

Houston, TX

$100K - $115K/yr

... engineers and designers. About the job: Role Summary Provide advanced desktop and end-user support in a high-pressure banking and trading floor environment. Responsible for system administration ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Houston, TX

Desktop Support Engineer information

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How much do desktop support engineer jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for desktop support engineer in Houston, TX is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $29.38 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote tools and diagnostic software, and may hold certifications like CompTIA A+ to ensure technical proficiency.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can exceed $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior roles or those with specialized skills in networking, security, or enterprise environments may earn higher compensation.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

Is desktop support a good entry-level job?

Desktop Support Engineer roles are often suitable as entry-level positions because they require basic technical skills, knowledge of operating systems, and troubleshooting abilities. These jobs provide hands-on experience with hardware, software, and customer service, making them a common starting point in IT careers.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What engineer makes $500,000 a year?

While most desktop support engineers earn significantly less, some senior or specialized IT professionals with extensive experience, certifications, and advanced skills in enterprise environments can reach or exceed a $500,000 annual salary, often through bonuses, stock options, or consulting roles. Such high earnings are rare and typically involve leadership positions or highly specialized technical expertise.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
More about Desktop Support Engineer jobs
What are the most commonly searched types of Desktop Support Engineer jobs in Houston, TX? The most popular types of Desktop Support Engineer jobs in Houston, TX are:
What are popular job titles related to Desktop Support Engineer jobs in Houston, TX? For Desktop Support Engineer jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Houston, TX look for? The top searched job categories for Desktop Support Engineer jobs in Houston, TX are:
What cities near Houston, TX are hiring for Desktop Support Engineer jobs? Cities near Houston, TX with the most Desktop Support Engineer job openings:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Houston, TX as of July 2026, with employment types broken down into 10% Locum Tenens, 67% Full Time, 11% Part Time, 1% Temporary, and 11% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $53,597 per year, or $25.8 per hour.

Desktop Support Engineer

Addison Group

Houston, TX • On-site

$65/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 11 days ago

Job description

Desktop Support Engineer
Location: Ludington, MI
Assignment Type: Contract-to-Hire
Compensation: $65-85k - depending on experience
Work Schedule: Onsite
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About the Company
A large industrial organization is seeking a Desktop Support Engineer to provide dedicated onsite technology support for employees at a local facility. This role will serve as the primary point of contact for day-to-day end-user issues while supporting an active technology migration.
Job Description
The Desktop Support Engineer will provide hands-on technical support for laptops, virtual desktop environments, printers, applications, and user access. This position requires someone who can follow established procedures while independently troubleshooting issues when standard steps do not resolve the problem.
The ideal candidate combines strong desktop support fundamentals with excellent customer service and is comfortable assisting users in a busy onsite environment.
Key Responsibilities
  • Image and reimage Windows laptops using established deployment procedures.
  • Troubleshoot virtual desktop access and performance issues.
  • Provide frontline technical support for employees and onsite users.
  • Assist users with reconnecting to applications following system changes or migrations.
  • Troubleshoot application access through virtual desktop environments.
  • Configure local printers, printer queues, and network connectivity.
  • Support printer address changes and migration-related activities.
  • Assist with cloud-based print services as access and responsibilities expand.
  • Provide hypercare support during technology migrations and deployments.
  • Diagnose and resolve general desktop, hardware, software, and connectivity issues.
  • Document support activities and escalate complex problems when appropriate.
  • Deliver responsive, professional customer service to users across the facility.

Qualifications
  • Hands-on experience imaging or reimaging Windows laptops.
  • Experience with Windows deployment and desktop support.
  • Experience troubleshooting virtual desktop environments.
  • Experience supporting printers, printer queues, and local printer configurations.
  • Strong troubleshooting and problem-solving skills.
  • Experience providing direct technical support to end users.
  • Ability to follow documented procedures while adapting when unexpected issues arise.
  • Strong communication and customer-service skills.
  • Ability to work onsite in Ludington, Michigan.

Preferred Qualifications
  • Experience supporting cloud-based print services.
  • Experience providing technical support in a manufacturing or industrial environment.
  • Experience supporting technology migrations, deployments, or post-launch hypercare.
  • Familiarity with enterprise applications accessed through virtual desktop environments.

Additional Details
This is a contract-to-hire opportunity supporting a local facility. The position requires consistent onsite availability. Candidates who live elsewhere in Michigan may be considered if they can remain near the facility during the workweek.
Perks
  • Opportunity to become the dedicated onsite technology resource for a local user community.
  • Hands-on involvement in migration and modernization initiatives.
  • Broad exposure to desktop, virtual desktop, printing, and application-support technologies.
  • Long-term opportunity through contract-to-hire conversion.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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