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Remote Desktop Support Engineer Jobs in Houston, TX

Desktop Engineer

Houston, TX · Remote

$120K - $130K/yr

Desktop Engineer Location: Houston, TX Pay Range: $120,000 - $130,000 / year Benefits: This ... Experience supporting enterprise security tools, remote access solutions, and endpoint protection ...

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Utilize remote desktop software along with end user to resolve issues using documented solutions ... Serve as first line support and provide problem resolution to the customer. * Utilize remote camera ...

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Utilize remote desktop software along with end user to resolve issues using documented solutions ... Serve as first line support and provide problem resolution to the customer. * Utilize remote camera ...

Media Plan is seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic, tech-savvy, collaborative, a strong ...

New

Media Plan is seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic, tech-savvy, collaborative, a strong ...

New

Conducts research on desktop products in support of PC procurement and development efforts ... Bachelor's degree in computer science, information technology, telecommunications, engineering ...

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Remote Desktop Support Engineer information

See Houston, TX salary details

$9

$25

$43

How much do remote desktop support engineer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote desktop support engineer in Houston, TX is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $29.38 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What Does a Remote Desktop Support Engineer Do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a Remote Desktop Support Engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a Remote Desktop Support Engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
What are the most commonly searched types of Desktop Support Engineer jobs in Houston, TX? The most popular types of Desktop Support Engineer jobs in Houston, TX are:
What are popular job titles related to Remote Desktop Support Engineer jobs in Houston, TX? For Remote Desktop Support Engineer jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Houston, TX look for? The top searched job categories for Remote Desktop Support Engineer jobs in Houston, TX are:
What cities near Houston, TX are hiring for Remote Desktop Support Engineer jobs? Cities near Houston, TX with the most Remote Desktop Support Engineer job openings:
Infographic showing various Remote Desktop Support Engineer job openings in Houston, TX as of July 2026, with employment types broken down into 1% Locum Tenens, 74% Full Time, 12% Part Time, 1% Temporary, and 12% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $53,622 per year, or $25.8 per hour.
Desktop Support Technician (Epic Rover/Imprivata)

Desktop Support Technician (Epic Rover/Imprivata)

Insight Global Healthcare

Houston, TX • Remote

$30 - $35/hr

Full-time

Medical, Dental, Vision

Posted 2 days ago


Job description

Title: Desktop Support Technician (system analyst)

Location: Houston, TX (Remote most of the time)

Hours: Standard hours, Monday-Friday


Must Haves:

  • Epic Rover experience, familiarity with this application would be helpful
  • Imprivata experience


Plusses:

  • SNOW
  • Desktop experience
  • Certifications in desktop space


Job Description:

The System Programmer Analyst will be a part of the enterprise support team and will support over 36,000 end-users. This person will serve as a high-level desktop support expert and will be responsible for a wide range of duties that involve, but are not limited to: Rollout and upgrades to a variety of applications, laptop/desktop network connectivity issues, application network connectivity or any issues with applications on a large scale. Other responsibilities will include creating how-to guides for end-users and other team members to follow for reoccurring issues. This position will sit primarily remote and will only need to go on-site as needed for major application issues or hardware testing.