Technical Support Engineer
Houston, TX · On-site +1
Team Mission & Growth Opportunities The Technical Support team plays a critical role in our customers' success and serves as a key partner to Product, Engineering, Operations, and Customer Success.
Technical Support Engineer
Houston, TX · On-site +1
Team Mission & Growth Opportunities The Technical Support team plays a critical role in our customers' success and serves as a key partner to Product, Engineering, Operations, and Customer Success.
Team Mission & Growth Opportunities The Technical Support team plays a critical role in our customers' success and serves as a key partner to Product, Engineering, Operations, and Customer Success.
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Team Mission & Growth Opportunities The Technical Support team plays a critical role in our customers' success and serves as a key partner to Product, Engineering, Operations, and Customer Success.
Technical Support Specialist - Remote
Houston, TX · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...
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Technical Support Specialist - Remote
Houston, TX · On-site +1
About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...
SAP Basis Engineer
Houston, TX · Remote
$130K - $150K/yr
Our client is seeking a remote SAP Basis Engineer/Application Support Engineer. This is a full time ... They are responsible for the technical aspects of enhancing, updating and deploying critical ...
SAP Basis Engineer
Houston, TX · Remote
$130K - $150K/yr
Our client is seeking a remote SAP Basis Engineer/Application Support Engineer. This is a full time ... They are responsible for the technical aspects of enhancing, updating and deploying critical ...
Refueling & Remote Handling Engineer
Houston, TX · Remote
$110K - $150K/yr
Support procurement, fabrication oversight, vendor coordination, and equipment testing activities ... Manage technical scope, schedules, and engineering deliverables. Qualifications * B.S. in ...
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Refueling & Remote Handling Engineer
Houston, TX · Remote
$110K - $150K/yr
Support procurement, fabrication oversight, vendor coordination, and equipment testing activities ... Manage technical scope, schedules, and engineering deliverables. Qualifications * B.S. in ...
Provide technical support for VM Essentials and Morpheus Enterprise deployments across onprem ... Senior engineers with deep expertise in virtualization, cloud orchestration, multitenant ...
Provide technical support for VM Essentials and Morpheus Enterprise deployments across onprem ... Senior engineers with deep expertise in virtualization, cloud orchestration, multitenant ...
... Engineer. Remote or in-office work style is flexible within the South-Central geography with a ... Support staff performance and technical development with department leadership. * Contribute to the ...
... Engineer. Remote or in-office work style is flexible within the South-Central geography with a ... Support staff performance and technical development with department leadership. * Contribute to the ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... Customer Support / Technical Support / Call Center Services Job Overview: Callnovo is seeking an ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... Customer Support / Technical Support / Call Center Services Job Overview: Callnovo is seeking an ...
Senior Transmission Line Engineer - REMOTE
Houston, TX · On-site +1
$99K - $137K/yr
Title: Senior Transmission Line Engineer Location: Remote US Ready to make a difference? We are ... Develop and present technical reports , support marketing and business development efforts, and ...
Senior Transmission Line Engineer - REMOTE
Houston, TX · On-site +1
$99K - $137K/yr
Title: Senior Transmission Line Engineer Location: Remote US Ready to make a difference? We are ... Develop and present technical reports , support marketing and business development efforts, and ...
Senior Transmission Line Engineer - REMOTE
Houston, TX · Remote
$99K - $137K/yr
Title: Senior Transmission Line Engineer Location: Remote US Ready to make a difference? We are ... Develop and present technical reports , support marketing and business development efforts, and ...
Senior Transmission Line Engineer - REMOTE
Houston, TX · Remote
$99K - $137K/yr
Title: Senior Transmission Line Engineer Location: Remote US Ready to make a difference? We are ... Develop and present technical reports , support marketing and business development efforts, and ...
Technical Specialist - HF Alkylation
Houston, TX · On-site +1
Plan and deliver operator/engineer training sessions (on-site or remote) for customers. Provide ... Support for portfolio of Elessent technologies on an as needed basis to include: STRATCO alkylation ...
Technical Specialist - HF Alkylation
Houston, TX · On-site +1
Plan and deliver operator/engineer training sessions (on-site or remote) for customers. Provide ... Support for portfolio of Elessent technologies on an as needed basis to include: STRATCO alkylation ...
Field Application Engineer '27
The Woodlands, TX · On-site +1
$53K - $80K/yr
Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Field Application Engineer '27
The Woodlands, TX · On-site +1
$53K - $80K/yr
Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Senior Boomi Integration Engineer -Remote
Houston, TX · On-site +1
$96K - $129K/yr
Build and manage APIs and connectors to support shipment tracking, order lifecycle events, and ... Write and maintain technical documentation and SOPs to ensure knowledge continuity. * Mentor junior ...
Senior Boomi Integration Engineer -Remote
Houston, TX · On-site +1
$96K - $129K/yr
Build and manage APIs and connectors to support shipment tracking, order lifecycle events, and ... Write and maintain technical documentation and SOPs to ensure knowledge continuity. * Mentor junior ...
Our team operates detection engineering as code, and we are looking for someone who thrives in a ... Support documentation of detection logic, coverage rationale, and response guidance. Actively ...
Our team operates detection engineering as code, and we are looking for someone who thrives in a ... Support documentation of detection logic, coverage rationale, and response guidance. Actively ...
Detection Engineer - REMOTE
Houston, TX · On-site +1
... Support documentation of detection logic, coverage rationale, and response guidance. • Actively contribute to continuous improvement of detection engineering workflows, tooling, and standards.
Detection Engineer - REMOTE
Houston, TX · On-site +1
... Support documentation of detection logic, coverage rationale, and response guidance. • Actively contribute to continuous improvement of detection engineering workflows, tooling, and standards.
Technical Sales Engineer
Houston, TX · On-site +1
$127K - $191K/yr
This is a remote position based in the Houston, TX area. Travel up to 40% will be required ... This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap ...
Technical Sales Engineer
Houston, TX · On-site +1
$127K - $191K/yr
This is a remote position based in the Houston, TX area. Travel up to 40% will be required ... This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap ...
... technical departments. HungerRush is transitioning to a new era where AI plays a central role in ... Collaborate with HungerRush teams to design, develop, and support existing as well as create new ...
Quick apply
... technical departments. HungerRush is transitioning to a new era where AI plays a central role in ... Collaborate with HungerRush teams to design, develop, and support existing as well as create new ...
Implementation (Process) Engineer - REMOTE
Houston, TX · On-site +1
$107K/yr
YOUR ROLE The Implementation Engineer will support the implementations of new clients and new ... Ability to collaborate across technical and non-technical teams. * Self-directed and organized with ...
New
Implementation (Process) Engineer - REMOTE
Houston, TX · On-site +1
$107K/yr
YOUR ROLE The Implementation Engineer will support the implementations of new clients and new ... Ability to collaborate across technical and non-technical teams. * Self-directed and organized with ...
New
This fulltime role involves supporting field assets by remotely connecting to client systems and ... Provide remote PLC programming and controls support for oil and gas assets * Commissioning, modify ...
This fulltime role involves supporting field assets by remotely connecting to client systems and ... Provide remote PLC programming and controls support for oil and gas assets * Commissioning, modify ...
This fulltime role involves supporting field assets by remotely connecting to client systems and ... Provide remote PLC programming and controls support for oil and gas assets * Commissioning, modify ...
This fulltime role involves supporting field assets by remotely connecting to client systems and ... Provide remote PLC programming and controls support for oil and gas assets * Commissioning, modify ...
Technical Support Engineer Remote information
See Houston, TX salary details
$35.8K - $42.9K
4% of jobs
$42.9K - $50K
12% of jobs
$55.4K is the 25th percentile. Wages below this are outliers.
$50K - $57.2K
12% of jobs
$57.2K - $64.3K
13% of jobs
The median wage is $69.8K / yr.
$64.3K - $71.4K
12% of jobs
$71.4K - $78.5K
9% of jobs
$78.5K - $85.6K
8% of jobs
$90.8K is the 75th percentile. Wages above this are outliers.
$85.6K - $92.8K
9% of jobs
$92.8K - $99.9K
9% of jobs
$99.9K - $107K
4% of jobs
$107K - $114.1K
10% of jobs
$35.8K
$75.5K
$114.1K
How much do technical support engineer remote jobs pay per year?
As of Aug 8, 2026, the average yearly pay for technical support engineer remote in Houston, TX is $75,474.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $94,100.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?
To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.
What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?
| Aspect | Technical Support Engineer Remote | Technical Support Specialist |
|---|---|---|
| Required Credentials | Typically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are common | Often requires similar certifications; may have less emphasis on formal degrees |
| Work Environment | Remote, often supporting enterprise clients or internal teams via online tools | Can be remote or on-site; supports customers via phone, email, or chat |
| Employer & Industry Usage | Used across tech companies, SaaS providers, and IT service firms | Common in tech, retail, and telecommunications industries |
Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.
What does a technical support engineer do in a remote role?
A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.
What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?
Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are the most commonly searched types of Technical Support Engineer jobs in Houston, TX? The most popular types of Technical Support Engineer jobs in Houston, TX are:
What are popular job titles related to Technical Support Engineer Remote jobs in Houston, TX? For Technical Support Engineer Remote jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Houston, TX look for? The top searched job categories for Technical Support Engineer Remote jobs in Houston, TX are:
What cities near Houston, TX are hiring for Technical Support Engineer Remote jobs? Cities near Houston, TX with the most Technical Support Engineer Remote job openings:
Full-time
Re-posted yesterday
Job description
Description
About G2 Risk Solutions
G2 Risk Solutions is a leading provider of risk intelligence and compliance solutions for the payments, financial services, and digital commerce industries. Leveraging advanced artificial intelligence, machine learning, and large-scale web intelligence technologies, we help organizations identify hidden risks, uncover critical insights, and make confident business decisions.
Our platforms analyze hundreds of millions of domains and digital entities across the internet, revealing hidden relationships, mapping digital footprints, and detecting emerging threats. By transforming vast amounts of online data into actionable intelligence, G2 Risk Solutions enables customers to scale their businesses securely, efficiently, and with confidence.
Team Mission & Growth Opportunities
The Technical Support team plays a critical role in our customers' success and serves as a key partner to Product, Engineering, Operations, and Customer Success. We don't just solve issues; we identify trends, drive improvements, and help shape the future of our platform.
This role provides a unique opportunity to develop expertise in APIs, data analysis, digital risk intelligence, and SaaS technologies while working with global customers and cross-functional teams on a different time zones. High-performing team members are given opportunities to lead initiatives, influence product direction, and grow into advanced technical, customer-facing, or leadership roles.
Responsibilities
Requirements
About G2 Risk Solutions
G2 Risk Solutions is a leading provider of risk intelligence and compliance solutions for the payments, financial services, and digital commerce industries. Leveraging advanced artificial intelligence, machine learning, and large-scale web intelligence technologies, we help organizations identify hidden risks, uncover critical insights, and make confident business decisions.
Our platforms analyze hundreds of millions of domains and digital entities across the internet, revealing hidden relationships, mapping digital footprints, and detecting emerging threats. By transforming vast amounts of online data into actionable intelligence, G2 Risk Solutions enables customers to scale their businesses securely, efficiently, and with confidence.
Team Mission & Growth Opportunities
The Technical Support team plays a critical role in our customers' success and serves as a key partner to Product, Engineering, Operations, and Customer Success. We don't just solve issues; we identify trends, drive improvements, and help shape the future of our platform.
This role provides a unique opportunity to develop expertise in APIs, data analysis, digital risk intelligence, and SaaS technologies while working with global customers and cross-functional teams on a different time zones. High-performing team members are given opportunities to lead initiatives, influence product direction, and grow into advanced technical, customer-facing, or leadership roles.
Responsibilities
- Investigate and resolve customer issues across products and services.
- Analyze API requests/responses and database records to identify root causes and support issue resolution.
- Support customers, Customer Success Managers, and internal teams with technical issues, product investigations, and integration troubleshooting.
- Collaborate with Engineering and Product teams to reproduce, escalate, and resolve issues.
- Prioritize and manage issues based on customer impact and business needs.
- Work effectively in a global team environment spanning multiple time zones.
- Manage, prioritize, and track customer issues using Zendesk, Jira, and other ticketing systems.
Requirements
- 1-2 years of experience in Technical Support or a similar customer-facing technical role.
- Ability to troubleshoot technical issues, investigate root causes, and work collaboratively to resolve customer problems.
- Team player with a collaborative mindset and willingness to support colleagues across functions.
- Experience working with and troubleshooting REST APIs.
- Customer-facing skills with the ability to communicate technical concepts clearly to both technical and non-technical audiences.
- Basic understanding of SQL with the ability to write simple queries.
- Experience with ticketing and issue-tracking systems such as Zendesk, Jira, or similar tools.
- Self-motivated, detail-oriented, and comfortable managing multiple priorities.
- Experience with scripting or automation (e.g., Python) is a plus.
- Experience supporting customer due diligence processes, security questionnaires, RFIs, or technical documentation requests is a plus.
- Experience using AI tools (e.g., ChatGPT/Claude, or similar) to assist with troubleshooting, research, documentation, and day-to-day productivity is a plus. We encourage the thoughtful use of AI to improve efficiency and problem-solving.