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Technical Support Engineer Remote Jobs in Houston, TX

Sterling Engineering Inc.

Structural Engineer

Houston, TX · On-site +1

$60 - $90/hr

Participate in project meetings and provide technical support throughout project execution ... Onsite, hybrid, or remote available. Candidates working remotely will remain on contract and will ...

VOLTICAN INC

Mid Cortex XSOAR Engineer

Houston, TX · Remote

$80K/yr

Remote Work Authorization: US Citizen Security Clearance: Able to get US "Public Trust" clearance ... Provide Technical Support to top-tier customers. * Provide tailored troubleshooting, configuration ...

Sterling Engineering Inc.

Civil Engineer

Houston, TX · On-site +1

$60 - $90/hr

Participate in project meetings and provide technical support throughout project execution ... Onsite, hybrid, or remote available. Candidates working remotely will remain on contract and will ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Houston, TX

Technical Support Engineer Remote information

See Houston, TX salary details

$35.8K

$75.5K

$114.1K

How much do technical support engineer remote jobs pay per year?

As of Aug 8, 2026, the average yearly pay for technical support engineer remote in Houston, TX is $75,474.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $94,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are the most commonly searched types of Technical Support Engineer jobs in Houston, TX? The most popular types of Technical Support Engineer jobs in Houston, TX are:
What are popular job titles related to Technical Support Engineer Remote jobs in Houston, TX? For Technical Support Engineer Remote jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Houston, TX look for? The top searched job categories for Technical Support Engineer Remote jobs in Houston, TX are:
What cities near Houston, TX are hiring for Technical Support Engineer Remote jobs? Cities near Houston, TX with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $75,474 per year, or $36.3 per hour.

Control System - Automation Engineer (Remote)

Tetra Tech

The Woodlands, TX • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Tetra Tech rating

6.4

Company rating: 6.4 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

398th of 443 rated engineering

Job description

We are a systems integration and engineering services company with a passion for tearing down industrial inefficiencies. We believe that systems integration is fundamental to leveraging new and well-established technologies against operational challenges in the manufacturing and industrial ecosystem. Our objective is to be the trusted, first-choice service provider for delivering best-in-class operational technology to control, automate, operate, analyze and optimize assets.

TIGA is seeking an experienced Control Systems / Automation Engineer to provide remote PLC programming and controls support for one of our oil and gas clients. This fulltime role involves supporting field assets by remotely connecting to client systems and assisting with troubleshooting, updates, and control logic changes as needed.

The ideal candidate has strong PLC programming experience within oil and gas facilities, understands control system documentation, and is comfortable working independently while collaborating closely with a client's operations and engineering teams. 

Work Schedule & Location

Fulltime: 40 hours per week

Work arrangement: Primarily remote

Travel: Occasional travel may be required 

Primary Responsibilities:

  • Provide remote PLC programming and controls support for oil and gas assets
  • Commissioning, modify, and troubleshoot PLC control logic
  • Support midstream facilities, compressor stations, and CTBs facilities.
  • Interface with client systems by remotely accessing operational assets
  • Review and interpret P&IDs and other control system documentation
  • Support commissioning activities, system checkouts, and troubleshooting efforts
  • Work with control narratives, cause and effect documents, and other engineering deliverables

  • Collaborate with client personnel to resolve control related issues efficiently

Required Skills & Experience:

  • Strong experience with PLC programming and control logic development
  • Rockwell Automation Controllers (ControlLogix and CompactLogix)
  • Redlion Protocol Converters (DA10, DA50 and DA70)
  • Familiarity with oil and gas operations and facilities
  • Ability to read and interpret P&IDs
  • Understanding of standard control system processes, including:  
  • Control narratives
  • Cause and effect documentation
  • Commissioning and system checkouts

  • Ability to work independently in a remote support environment

Requirements:

  • 7+ years of relevant control systems or automation experience
  • Experience working with Redlion protocol converters
  • Engineering degree (Electrical, Controls, Automation, or related discipline)

Additional Information:

  • Client will provide day-to-day task priorities and operational direction
  • This role requires strong communication skills and the ability to support critical systems in a production environment 
     

Benefits:

  • 401(k) and Roth 401(k)
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Vision Insurance
  • Employee Stock Purchase Plan (ESPP)
  • Paid time off
  • Performance Bonus
  • Career Growth Opportunities and Training

WHY TIGA

In addition to rewarding job opportunities and continuous growth, we offer an enjoyable working environment, where teamwork and respectful collaboration is highly valued. We offer the benefits of a midsized local office atmosphere backed by a large network of highly skilled professionals.

TIGA, a Tetra Tech Company is proud to be an Equal Opportunity Employer. Diversity, inclusion, and equity are among TIGA's core values. All qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties.

Additional Information
  • Organization: 227 DSX

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