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Technical Support Engineer Remote Jobs in Houston, TX

YO AI Labs

AI/ML Software Engineer - Remote

Houston, TX · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Document solutions and provide clear technical feedback. Required Skills * Strong proficiency in ...

ICF

Senior Transmission Line Engineer - REMOTE

Houston, TX · Remote

$99K - $137K/yr

Title: Senior Transmission Line Engineer Location: Remote US Ready to make a difference? We are ... Develop and present technical reports , support marketing and business development efforts, and ...

AgileEngine

QA/Support Engineer ID80988

Houston, TX · Remote

... technical and process documentation to support ongoing application operations. - Utilize remote ... engineering foundation and experience. - Upper-intermediate English level. NICE TO HAVES ...

Cisco

Senior Software Engineer (Remote)

Houston, TX · Remote

$117K - $154K/yr

You will create technical design documentation for the team and contribute to user documentation ... Support automated build, test, and deployment workflows using GitLab CI, GitHub Workflows, or ...

KEYENCE

Field Application Engineer '27

The Woodlands, TX · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

HungerRush

Escalations Engineer

Houston, TX · On-site +1

This is a remote role. Essential Responsibilities and Duties * Own escalations end-to-end ... Team, Respect, Accountability, Customer, and Speed Qualifications * 4+ years in technical support ...

HungerRush

Escalations Engineer

Houston, TX

This is a remote role. Essential Responsibilities and Duties * Own escalations end-to-end ... Team, Respect, Accountability, Customer, and Speed Qualifications * 4+ years in technical support ...

Binary Defense

Detection Engineer - REMOTE

Houston, TX · Remote

Our team operates detection engineering as code, and we are looking for someone who thrives in a ... Support documentation of detection logic, coverage rationale, and response guidance. Actively ...

Eaton

Technical Sales Engineer

Houston, TX · Remote

$127K - $191K/yr

This is a remote position based in the Houston, TX area. Travel up to 40% will be required ... Provide pre-sale and value-add post sale support to OEMs on product applications. Drive ...

Eaton

Technical Sales Engineer

Houston, TX · Remote

$127K - $191K/yr

This is a remote position based in the Houston, TX area. Travel up to 40% will be required ... This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap ...

BridgePoint Works

Software Engineer

Houston, TX · Remote

$60 - $75/hr

Software Engineer (Remote USA) | $60-$75 per Hour Do You Want to Build Software That Shapes the ... Analyze complex technical problems and develop innovative, data-driven solutions * Implement best ...

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Showing results 21-40

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Houston, TX

Technical Support Engineer Remote information

See Houston, TX salary details

$35.8K

$75.5K

$114.1K

How much do technical support engineer remote jobs pay per year?

As of Sep 3, 2026, the average yearly pay for technical support engineer remote in Houston, TX is $75,474.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $94,100.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What are the most commonly searched types of Technical Support Engineer jobs in Houston, TX?

The most popular types of Technical Support Engineer jobs in Houston, TX are:

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For Technical Support Engineer Remote jobs in Houston, TX, the most frequently searched job titles are:

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The top searched job categories for Technical Support Engineer Remote jobs in Houston, TX are:

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Cities near Houston, TX with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Houston, TX as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 100% Remote job distribution, with an average salary of $75,474 per year, or $36.3 per hour.

AI Agent Evaluation Engineer - Remote

YO AI Labs

Houston, TX • Remote

$80 - $120/hr

Full-time

Posted 6 days ago

Job description

Senior Software Engineer

Job Type: Contractor (~15 hours/week)
Location: Remote

Job Summary

We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software engineering tasks using Model Context Protocol (MCP) tools.

You will design reproducible environments, deterministic verification, and reference solutions for tasks such as bug fixing, feature implementation, codebase refactoring, and performance optimization. No prior AI experience is required.

Key Responsibilities
  • Create reinforcement learning environments for software engineering tasks.
  • Design tasks involving bug fixing, feature development, refactoring, and performance optimization.
  • Build deterministic verification systems and golden reference solutions.
  • Evaluate AI agents' ability to reason through complex codebases and use MCP tools effectively.
  • Develop realistic, reproducible software engineering scenarios.
  • Ensure tasks accurately measure coding ability, problem-solving, and tool usage.
  • Document solutions and provide clear technical feedback.
Required Skills
  • Strong proficiency in Python 3, Java, Rust, C++, or TypeScript.
  • Strong understanding of algorithms and data structures.
  • Experience with bug fixing and debugging complex software issues.
  • Proven experience in feature implementation and codebase refactoring.
  • Strong knowledge of performance optimization and tuning.
  • Excellent written and verbal communication.
  • Strong attention to detail.
Preferred Qualifications
  • Experience working with large-scale or distributed codebases.
  • Familiarity with AI/ML systems is a plus but not required.
  • Experience with rigorous code reviews and software engineering best practices.
  • Experience working effectively in remote or cross-functional teams.
Hiring Process
  1. Submit an application and screening questions.
  2. Complete an AI interview (~30 minutes).
  3. Complete a technical assessment, if required.
  4. Hiring Manager review.
Compensation

Compensation is output-based, with payment provided per task that meets project specifications. Minimum weekly submission requirements may apply.

Availability

Selected experts should be prepared to begin their first tasks within 24–48 hours of completing onboarding.