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Manager Systems Support Engineer Jobs in Houston, TX

Asset Living

Systems Support Specialist

Houston, TX

Company Overview Asset Living is a third-party management firm with a proven partner in fostering ... The Systems Support Specialist is expected to take a hands-on approach to necessary duties to ...

MBR Partners

Core Network Support Engineer

Texas City, TX · On-site

$80K - $90K/yr

Customer Support Engineer Reports To: Regional Support Manager Position Summary The Customer ... Utilize case management systems to document activities, action plans, and status updates. * Ensure ...

ValvTechnologies

Field Support Engineer

Houston, TX · On-site

Manage customer complaint documentation, ensuring accuracy and traceability. * Perform formal root ... support, application engineering, or quality engineering). * Knowledge of various materials ...

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation ... system changes or migrations. * Troubleshoot application access through virtual desktop ...

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All JobsSystems Support Engineer JobsManager Systems Support Engineer JobsManager Systems Support Engineer Jobs in Houston, TX

Manager Systems Support Engineer information

See Houston, TX salary details

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How much do manager systems support engineer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for manager systems support engineer in Houston, TX is $40.96, according to ZipRecruiter salary data. Most workers in this role earn between $30.29 and $46.39 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Houston, TX? For Manager Systems Support Engineer jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Houston, TX look for? The top searched job categories for Manager Systems Support Engineer jobs in Houston, TX are:
What cities near Houston, TX are hiring for Manager Systems Support Engineer jobs? Cities near Houston, TX with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you

TMS (Terminal Management System) Support Engineer

Phoenix Business, Inc.

Houston, TX • On-site

Other

Posted 17 days ago

Job description

TMS (Terminal Management System) Support Engineer

Location: Houston, TX (Onsite)

Job Type: Contract

 

Must Have Skills:

•            Preferred technical experience includes Windows administration, Linux administration, Programmable Logic Controllers (PLCs), Human Machine Interfaces (HMIs), Operator Interface Panels (OIPs), client/server architectures, Penguin (Stratus) ztC Edge and ft Server technologies.

•            Hands on experience troubleshooting, configuring, and supporting PLC and HMI systems, including current and legacy hardware and PLC programming platforms such as Rockwell Studio 5000, Emerson PAC Machine Edition, B&R Automation Studio. HMI Application Experience: FactoryTalk View SE, Inductive Automation Ignition, 7-10 years of experience supporting Terminal Automation Systems (Top tech TMS) and/or Operational Technology (OT) environments within refined fuels or related industrial domains.

 

Job Description:

Primary Technical Skills (Mandatory)

•  TMS (Terminal Management System) – TMS6 / TMS7 support and troubleshooting

•  Linux / Red Hat – command-line operations, log analysis, service and process management

•  MySQL – basic queries, transaction and data validation

•  OT integrations & transaction flow knowledge – Toptech, Tabs/TDS, Digi, Railman

•  Ability to troubleshoot application, system, and integration issues in an OT environment

 

Secondary ITSM / Operational Skills

•  Incident Management – issue triage, troubleshooting, and resolution

•  P1 / P2 Incident Handling – experience in participating critical incidents and participating in bridge calls

•  Root Cause Analysis (RCA) – identify root causes and implement corrective / preventive actions

•  Vendor Escalations – coordination with third-party vendors for issue resolution and tracking

•  Experience working within ITSM processes (incident, escalation, communication, closure)

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